website thubmnail of SolidTrustPay

SolidTrustPay

How would you rate SolidTrustPay?
grey star
grey star
grey star
grey star
grey star
GB
1 review
9 helpful votes
Follow walter c.
Unfollow walter c.
Send Message
Share Review
Report Review

No customer care
May 7, 2013

No customer care. Rude ed incompetent people working there. Just fews word: unqualified and unable unprofessional. Long time waiting to get money!

Date of experience: May 7, 2013
SolidTrust P. SolidTrustPay Rep
over a year old

I would like to apologize for any issues you have had. Please contact our customer support http://support.solidtrustpay.com/new_ticket.aspx?cid=15590.

Pakistan
1 review
8 helpful votes
Follow Ubaid A.
Unfollow Ubaid A.
Send Message
Share Review
Report Review

Love stp since start
January 25, 2017

Love stp since start never let me down and always refund of any scam came a best and loving pp of my life. Thanks Stella for secure pp

Regards
UBAID

Date of experience: January 25, 2017
Daniel H. SolidTrustPay Rep
over a year old

Thank you Ubaid,

We appreciate your feedback!

New York
3 reviews
8 helpful votes
Follow Yuri M.
Unfollow Yuri M.
Send Message
Share Review
Report Review

Great payment processor for online payments. As an exchanger for STP would recommned e-forexgold.com

Date of experience: November 11, 2012
SolidTrust P. SolidTrustPay Rep
over a year old

Thank you so much for your Review. At SolidTrust Pay, We are always looking to improve our services. I will pass on that information to our exchanges department! Thank you again :)

Colorado
1 review
6 helpful votes
Follow Shelby N.
Unfollow Shelby N.
Send Message
Share Review
Report Review

Solid Trust Pay is an obvious SCAM and people are losing money daily. What can be done to get them shut down?

Date of experience: June 15, 2016
Daniel H. SolidTrustPay Rep
over a year old

We are happy to help you with your STPay account if you are experiencing a specific issue. It seems from your comment that you are merely expressing an opinion without providing any facts. SolidTrust Pay has been online for over 10 years, successfully helps people around the world with millions of secure transactions and, if they were a scam, would not be online for over a decade. For direct assistance with your account, please visit: support.solidtrustpay.com

Pakistan
1 review
7 helpful votes
Follow Payza P.
Unfollow Payza P.
Send Message
Share Review
Report Review

All friends post the comments all frind fwd this msg that stp is scame my account was suspend without any reason my user ghumen

Must fwd msg dont trust stp

I hait this system
I hait his management

We are all close the account stp

My all team requested 500 people disable the accout stp

My today loss 2500 dollar the company send my withdrawl but not received on it my account suspend

I always follow the rule of stp if any one give the proof reason my account was block

Thanks all friends post the msg in the world level every team that dont belive stp this processor same like LR so close all accounts today and post the msg in every one about stp scame

Thanks

Date of experience: September 28, 2013
Portugal
1 review
5 helpful votes
Follow Smaxy P.
Unfollow Smaxy P.
Send Message
Share Review
Report Review

As everyone else
August 26, 2013

As everyone else. Seems impossible to withdraw my money...

Date of experience: August 26, 2013
SolidTrust P. SolidTrustPay Rep
over a year old

SolidTrust Pay Offers Multiple ways to withdraw your funds. I have included some options as well as time lines ACH/EFT/Direct Bank Transfer = 3 to 5 business days depending on priority option requested (not counting the day of request)

Bank Wire = 4 to 6 business days

Your personal VISA Card = 3 to 5 business days depending on priority option requested

STPayroll Cards = 1 to 3 business days depending on priority option requested (not counting the day of request)

Cheque = up to 21 calendar days (you must allow time for processing and mail delivery)

Romania
1 review
8 helpful votes
Follow Berila M.
Unfollow Berila M.
Send Message
Share Review
Report Review

Live Chat
February 18, 2015

Why the Live Chat not working, for a long time, and support nobody answer?

Date of experience: February 18, 2015
Daniel H. SolidTrustPay Rep
over a year old

Hello Berila,

Our live chat is only available during UTC-04:00 business hours. We respond to all tickets within 24 hours (48 on weekends). We apologize for any inconvenience.

Alabama
1 review
7 helpful votes
Follow riff f.
Unfollow riff f.
Send Message
Share Review
Report Review

Hey are no good
April 6, 2016

Don't use them. I requested a wire they say... 3-5 days. Its been Over 4 weeks and no funds $75

Date of experience: April 6, 2016
Daniel H. SolidTrustPay Rep
over a year old

Hello Riff,

Please provide a username or the email address associated with your account so that we may help you resolve your transaction.

Also, in the fute, please contact us directly at www.stpay.info or an internal message from your account in order to have a transaction resolved.

Overview

SolidTrustPay has a rating of 2.3 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. SolidTrustPay ranks 11th among Money Transfer sites.

service
3
value
2
shipping
1
returns
1
quality
2