No customer care. Rude ed incompetent people working there. Just fews word: unqualified and unable unprofessional. Long time waiting to get money!
Love stp since start never let me down and always refund of any scam came a best and loving pp of my life. Thanks Stella for secure pp
Regards
UBAID
Thank you Ubaid,
We appreciate your feedback!
Great payment processor for online payments. As an exchanger for STP would recommned e-forexgold.com
Thank you so much for your Review. At SolidTrust Pay, We are always looking to improve our services. I will pass on that information to our exchanges department! Thank you again :)
Solid Trust Pay is an obvious SCAM and people are losing money daily. What can be done to get them shut down?
We are happy to help you with your STPay account if you are experiencing a specific issue. It seems from your comment that you are merely expressing an opinion without providing any facts. SolidTrust Pay has been online for over 10 years, successfully helps people around the world with millions of secure transactions and, if they were a scam, would not be online for over a decade. For direct assistance with your account, please visit: support.solidtrustpay.com
All friends post the comments all frind fwd this msg that stp is scame my account was suspend without any reason my user ghumen
Must fwd msg dont trust stp
I hait this system
I hait his management
We are all close the account stp
My all team requested 500 people disable the accout stp
My today loss 2500 dollar the company send my withdrawl but not received on it my account suspend
I always follow the rule of stp if any one give the proof reason my account was block
Thanks all friends post the msg in the world level every team that dont belive stp this processor same like LR so close all accounts today and post the msg in every one about stp scame
Thanks
As everyone else. Seems impossible to withdraw my money...
SolidTrust Pay Offers Multiple ways to withdraw your funds. I have included some options as well as time lines ACH/EFT/Direct Bank Transfer = 3 to 5 business days depending on priority option requested (not counting the day of request)
Bank Wire = 4 to 6 business days
Your personal VISA Card = 3 to 5 business days depending on priority option requested
STPayroll Cards = 1 to 3 business days depending on priority option requested (not counting the day of request)
Cheque = up to 21 calendar days (you must allow time for processing and mail delivery)
Why the Live Chat not working, for a long time, and support nobody answer?
Hello Berila,
Our live chat is only available during UTC-04:00 business hours. We respond to all tickets within 24 hours (48 on weekends). We apologize for any inconvenience.
Don't use them. I requested a wire they say... 3-5 days. Its been Over 4 weeks and no funds $75
Hello Riff,
Please provide a username or the email address associated with your account so that we may help you resolve your transaction.
Also, in the fute, please contact us directly at www.stpay.info or an internal message from your account in order to have a transaction resolved.
Answer: There could be a few reasons that your ability to use cards could have been disabled. The most common cause for this error is an attempt to use a card that is not verified, which will temporarily disable your ability to use all cards. In order to review this in depth for you and find the exact reason for this, please contact our Customer Support Department via live chat or ticket here: https://support.solidtrustpay.com/ and we'll be able to help you regain the ability to use cards on your account.
Answer: At this time, we are unable to process bank withdrawals. We do, however, have our BitCoin withdrawal option that is available to our members located in the United States. For further assistance, please contact our Customer Support Department here: https://support.solidtrustpay.com/, we will be happy to assist you in this matter!
Answer: We are very sorry, but your question above doesn't provide any specific detail. For direct help with your SolidTrust Pay account, please contact us on LiveChat/Tickets at: http://support.solidtrustpay.com, thank you.
Answer: Presently, US clients are unable to withdraw to their bank or debit card. We expect this functionality to be available again very shortly.
Answer: Yes, you can order a card in Canada but we are presently negotiating with a new card provider so the option is not available on the STPay website at the moment. Please check back regularly!
Answer: Hello Antonio, If you are unable to complete the MVP process, you will simply be required to manually enter your card information and statement showing the transaction that you completed with us. Please contact us via live chat or ticket at https://support.solidtrustpay.com/ for assistance with this matter.
Answer: Hello Melody, Yes, SolidTrust Pay operates and is available within the state of Oregon, USA. For further information about our service areas, please see our informational post on the topic: https://support.solidtrustpay.com/index.php?type=page&urlcode=440224&title=Are-certain-countries-restricted-from-using-STP
Answer: Hello Mohamed, There are a few reasons that your ability to use cards could have been disabled. The most common cause for this error is an attempt to use a card that is not verified, which will temporarily disable your ability to use all cards. In order to fix this issue, we urge you to contact our customer support team via live chat or ticket at https://support.solidtrustpay.com/ and we'll be able to help you regain the ability to use cards on your account. Thank you for using SolidTrust Pay -- we look forward to hearing from you soon so we can resolve the issue you're having :)
Answer: Hello LeMinh, We apologize for this inconvenience. There are a few reasons why this might be happening. Please contact our customer support via live chat or ticket at https://support.solidtrustpay.com/ for assistance with this matter.
SolidTrustPay has a rating of 2.3 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. SolidTrustPay ranks 11th among Money Transfer sites.
I would like to apologize for any issues you have had. Please contact our customer support http://support.solidtrustpay.com/new_ticket.aspx?cid=15590.