We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

When i click deposit from my cards, there is a message "your ability to use cards is presently disabled".How can i solve that problem?

asked by Adrian T. on 10/26/18

1 Answer
There could be a few reasons that your ability to use cards could have been disabled. The most common cause for this error is an attempt to use a card that is not verified, which will temporarily disable your ability to use all cards.

In order to review this in depth for you and find the exact reason for this, please contact our Customer Support Department via live chat or ticket here: https://support.solidtrustpay.com/ and we'll be able to help you regain the ability to use cards on your account.
Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the SolidTrustPay staff and other customers.

Posting guidelines
Have a question about
Post Review