hi,i wanted to add funds using my criset card and i got this message :
Your ability to use cards is disabled.
why is that?
thanks

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hi,i wanted to add funds using my criset card and i got this message :
Your ability to use cards is disabled.
why is that?
thanks

asked by Mohamed S. on 7/18/17

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Daniel H. [SolidTrustPay Rep] · Answer 1 · 2017-07-18T11:00Z

Daniel H. [SolidTrustPay Rep]

on 7/18/17

Hello Mohamed,

There are a few reasons that your ability to use cards could have been disabled. The most common cause for this error is an attempt to use a card that is not verified, which will temporarily disable your ability to use all cards.

In order to fix this issue, we urge you to contact our customer support team via live chat or ticket at https://support.solidtrustpay.com/ and we'll be able to help you regain the ability to use cards on your account.

Thank you for using SolidTrust Pay -- we look forward to hearing from you soon so we can resolve the issue you're having :)

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SolidTrustPay Questions & Answers

hi,i wanted to add funds using my criset card and i got this message : Your ability to use cards is disabled. why is that? thanks