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    SoftwareDepot.co

SoftwareDepot.co

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Overview

SoftwareDepot.co has a rating of 4.4 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SoftwareDepot.co most frequently mention microsoft office, and customer service. SoftwareDepot.co ranks 20th among Software sites.

  • Service
    9
  • Value
    10
  • Shipping
    4
  • Returns
    5
  • Quality
    10
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How would you rate SoftwareDepot.co?
Top Positive Review

“Very professional”

Marc T.
7/26/17

My first contact with customer service went very well as the representative was pleasant and answered my questions in a professional manner. From now on this is where I will be buying my software. Cheers!

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Top Critical Review

“Definately a scam”

Indian L.
7/23/21

Bought Microsoft Word with them less than a year ago, installed it and it worked for a while... but shortly after, word shut me out and told me I had no account. Went back to the website and tried to log in, but it told me I didn't have an account with that email address, even though I had multiple emails from them in that address. Definate scam, keep your money.

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Reviews (112)

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Timeframe

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Reviews that mention popular keywords

office 2016 (8) windows 10 (5)
Thumbnail of user marct18
Philippines
1 review
0 helpful votes
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July 26th, 2017

My first contact with customer service went very well as the representative was pleasant and answered my questions in a professional manner. From now on this is where I will be buying my software. Cheers!

Thumbnail of user jacol1
Australia
5 reviews
0 helpful votes
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April 19th, 2017

Man, the guy resolved the issue in just few minutes. It took me hours trying to fix it myself but I ended up calling them, they provided the support without any hesitations. Worth giving commendations!

Service
Value
Shipping
Quality
Thumbnail of user emmanm
Australia
1 review
1 helpful vote
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June 17th, 2017

I bought Office 2016 and activated it through Microsoft's website. I am happy to see that the product is linked to my email for future reinstallation. Thank you for providing cheap but quality products.

Thumbnail of user chrisf126
New Zealand
2 reviews
0 helpful votes
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March 9th, 2017

I had everything downloaded and written to a disk and installed in under an hour the upgrade to Office Pro 2016 was a nice touch, my only gripe is that not everyone understands how to write the. Iso file to a disk so some instructions would be nice for less knowledgeable apart from that no trouble and all software key etc. was available inside 10 minutes

Thumbnail of user dawsonl
Philippines
1 review
0 helpful votes
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June 14th, 2017

Bought Office 2016 and had some download issues. I contacted their helpdesk and they were very professional. Got resolved in 15 minutes and my Office is up and running! I'll be back for more, thank you guys!

Thumbnail of user brandonm96
Philippines
1 review
0 helpful votes
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June 27th, 2017

We came across SoftwareDepot, when researching Microsoft Office for Mac. I ordered the software from them. I got it in few minutes. Without this software, it would be impossible for me to run my business.

Thumbnail of user janew117
Florida
3 reviews
0 helpful votes
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October 31st, 2017

I was amazed how the prices are very low compared to other resellers yet it's the same genuine software. I tested Windows 10 and Office 2016 and both these software installed and activated successfully for me! Definitely recommended!

Thumbnail of user kevind138
Ireland
4 reviews
0 helpful votes
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October 30th, 2017

Very accommodating and helpful customer service! I was bombarding their chat support as I was buying my aunt software in Sydney and they answered all my questions patiently! Not to mention the software purchased was redeemed and activated successfully from Microsoft's download website!

Thumbnail of user yuriy41
Philippines
3 reviews
0 helpful votes
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June 15th, 2017

Awesome products and technical support. I purchased Office 2010 and 2016 and product keys worked without any hassle! Their customer even game me good pointers about the product which I really appreciate!

Thumbnail of user indianl3
Australia
1 review
4 helpful votes
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July 23rd, 2021

Bought Microsoft Word with them less than a year ago, installed it and it worked for a while... but shortly after, word shut me out and told me I had no account. Went back to the website and tried to log in, but it told me I didn't have an account with that email address, even though I had multiple emails from them in that address. Definate scam, keep your money.

Tip for consumers:
Don't.

Products used:
"Microsoft" word

Value
Returns
Quality
Thumbnail of user bevh25
Philippines
1 review
0 helpful votes
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August 26th, 2019

Today I dealt with several staff and found them to be so patient and courteous nothing seemed to be a bother. Leo was very helpful and waited until the whole program was downloaded and made sure that it was working - would definitely recommend them again.

Thumbnail of user felixt14
Australia
1 review
15 helpful votes
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March 3rd, 2017

I searched this company before I bought the product and their address in Australia is fake. I spoke to the building manager and he said that they are illegally using his address. I mentioned this to Softwaredepot chat line and they instantly cut me off. Also their Australia phone number always diverts somewhere overseas. There is no office in Australia, its fake address. That says something about them.

Thumbnail of user charlesw122
Philippines
1 review
0 helpful votes
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June 27th, 2017

The price was competitive, but the support was even better. I received my purchase confirmation immediately and the download link with the activation code directly to my e-mail address shortly after. Amazing service!

Thumbnail of user davem218
Philippines
5 reviews
0 helpful votes
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June 8th, 2017

My project is due tommorow and my Office 365 subscription suddenly expired. I saw their website and purchased Office 2013. Not only they delivered my order in time but I got a sweet discount and upgrade as well! You have earned a loyal customer! Thank you!

Thumbnail of user rhysw10
rhys w.
Australia
1 review
9 helpful votes
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May 20th, 2018

Softwaredepot.co is a scam website, their address is a hired address and their "head office" doesn't exist, calling the number supplied on their websites re directs to the Philippines, the people who answer the calls are hired to do so. I've since reported this to Microsoft, Google and soon the Police in Australia as well.

Thumbnail of user angusb42
GB
1 review
10 helpful votes
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July 21st, 2020

Even when the payment details aren't entered correctly, the payment apparently goes through. Everything looks complete and access is given to the software that you've supposedly paid for. Clearly a website that will collect details of cards and then will wipe your accounts out. Other red flag is if you ask them for there address, look it up and comes up with a law firm in Auckland NZ, there IP address shows Poland and payment is shown in Euros through taken in US Dollars.
Please avoid getting scammed as if you really give the correct payment details they will clear you out! Watch out for this SCAM.

Tip for consumers:
Scam beware.

Service
Value
Returns
Quality
Thumbnail of user claytonm29
Philippines
1 review
0 helpful votes
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August 6th, 2017

I ordered the Standard version of the software, but they let me know that they were out of stock on that. They upgraded me to the Professional version at no extra cost! I have no complaints only praises. They were fast. I will do business with them anytime.

Thumbnail of user troyw29
Philippines
1 review
0 helpful votes
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June 14th, 2017

Was looking for the best price and thought this was not legit. However price was so unbeatable and I went for it! Very glad I did as the product was just as it was described... I will buy from here again.

Service
Value
Quality
Thumbnail of user vickij65
Australia
1 review
12 helpful votes
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June 6th, 2020

I purchased Microsoft Office software via Software Depot (www.softwaredepot.co). Shortly after receiving the download link and product key I became suspicious that the software may be counterfeit. I contacted Microsoft directly and, after some inquiries, was informed that the product I had been sold was not authorised to be sold in Australia, had previously been sold and authenticated in another country, that the product key was being fraudulently resold along with a counterfeit Microsoft Office program, and that it was not genuine.
DO NOT purchase products from this website. The company is engaged in fraudulent, illegal conduct. Purchase Microsoft software from this seller at your peril.
I have lodged formal reports with Microsoft, PayPal, my credit card company, ASIC, and Consumer Affairs Victoria, and it is my intention to lodge a formal report with Victoria Police and the Australian Federal Police. Hopefully, they will be out of business soon.

Thumbnail of user saida10
GB
3 reviews
3 helpful votes
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October 5th, 2017

Yep, another sceptic but i read reviews here and felt comfortable. Rang them up first and got a voice! Bought cs6 for $99 for a mac! Phoned them 4 times for help as not use to a mac and he got it all working quickly. Talks bit fast but you will get there. I will be purchasing a lot more from here. The below link had their products slightly cheaper than the official site: http://asrrklbawpupoxuf.depotapps.com/browse/search/?q=adobe+premiere

Thumbnail of user bryana50
Australia
3 reviews
0 helpful votes
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November 2nd, 2017

Had a problem with Windows 10 and instead of giving up because he never experienced it - he suggested different things until something worked. Good job Tim!

Thumbnail of user chesterm23
Philippines
1 review
0 helpful votes
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June 27th, 2017

Super easy, inexpensive way to get a copy of Microsoft Office. Totally trustworthy company. I know how hard it is to trust on-line stores, but this one is legit.

Thumbnail of user oscarc31
Philippines
4 reviews
0 helpful votes
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June 17th, 2017

Purchased product from company and it was sent within minutes. Instructions were simple to follow and everything worked out as expected. Would definitely purchase from this seller again!

Thumbnail of user charlesm752
Australia
1 review
1 helpful vote
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November 13th, 2019

I contacted Software Depot for help in re-installing My office 2016 and Ela has been absolutely fantastic. So patient and helpful I can honestly recommend them for their services. Very Happy indeed.

Thumbnail of user mariap149
Illinois
3 reviews
0 helpful votes
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May 9th, 2017

I was paranoid thinking this is a scam. I called and chat to make sure. Spoke with them guys. They helped install the product and now activated. What a relief!

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From the business

SoftwareDepot is the most trusted re-seller of Genuine Microsoft products in Australia. Download Office for Mac! Download Project 2013 Standard and many more!

Company Representative

Thumbnail of user denisz14
Denis Z.

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