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SmileBox
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SmileBox

smilebox.com
Texas
1 review
0 helpful votes
Follow annie h.
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The best all over fastest and worry free program ever. Even a 5th grader can do it... if you are looking for ease and no bunch of money then this is the one to use, so shop around and you'll soon see that its quite a bargain and really fun and easy to use with no strings attached just plan and simple but with super great nice results..

Date of experience: November 7, 2017
Florida
2 reviews
1 helpful vote
Follow Mary B.
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Discovering Smilebox.com was a great opportunity to start designing new ways to share family photos. Their site was easy to use and offered so many cute ways to present photos or videos that could be sent to friends and relatives. Their monthly/yearly subscription isn't too bad if you do a lot of design work or wish to use social networking sites. Easy to use, options are many, and fun, delightful results.

Date of experience: November 11, 2014
Florida
1 review
6 helpful votes
Follow Anna L.
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Beware - they are charging you for the full year even though the ad says it's monthly. No free trials. I thought I was paying $5 to give it a try and - ta-dam - I have a charge of $59.99 for the full year on my card! I contacted them 3 times and absolutely no response. The quality is extremely low - you cannot see whom you shared your postcards with after sending them. It creates a new duplicate every time you open it, not even make changes. So, the service is not even usable for my needs. Trying to create a case and get a refund through my bank now. Stay away from these fraudsters!

Date of experience: June 1, 2020
Minnesota
1 review
0 helpful votes
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It's a keeper
March 29, 2015

Smilebox is a great tool. I have had this for many years and recently went from a PC to a Macbook. The transfer was easy, no glitches, and my previous cards were loaded to my Mac. Their support service is friendly and very helpful. It has all the cards, occasions, photo books, scrapbooks, postcards, etc. that you will ever need.

Date of experience: March 29, 2015
Florida
1 review
0 helpful votes
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EASY
January 9, 2018

Making special cards with pictures and music is so easy, my family and friends always love the creations.
Also invitations are a breeze with SmileBox; weather you print yourself or use the other options.

Date of experience: January 8, 2018
Indiana
1 review
0 helpful votes
Follow Bambi B.
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Smilebox
April 7, 2015

I have always loved this website. Been a premium member for about 4 years and it is absolutely worth it. I do many Christmas cards, Invitations, and memory photos for family and friends. My daughter loves this too as she had done many school projects using smilebox. Easy to navigate! Thank you for all the awesome creations you have come up with!

Date of experience: April 7, 2015
Australia
1 review
1 helpful vote
Follow Stephie P.
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This is a scam. I had selected for monthly subscription which was $11 instead they charged me $139. Also they do not have any customer contact number. They literally cheat you by showing the monthly amount on screen but while processing they deduct the yearly amount. Be careful.

Date of experience: January 17, 2021
Iowa
1 review
0 helpful votes
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Inspiring
December 22, 2015

As an artist I have always loved using Smilebox... they have so many different designs that sometimes it's really hard to make a choice... so... I usually just take several and work with them to get what I want... I've used them for all kinds of cards... did an invitation for a reunion for some folks, I've done birthday cards and Christmas cards that come out so very nice and the colors are beautiful... I would recommend Smilebox over any other site and believe me I have checked out quite a few over the years... check it out and you will love it too... Maggie

Date of experience: December 22, 2015
New Jersey
2 reviews
13 helpful votes
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FRAUD FRAUD FRAUD
December 29, 2013

FRAUD FRAUD FRAUD. Need I say more? Their close to 700 positive reviews is probably the bs company. They don't have customer support, they give no confirmation bill after you sign up, if you cancel your card after 1 mth, they charge your credit more than 3.99. They make no sense. First they wrote 1.99 per month, then 3.99, then 6.99, and after all this they charged my card 25.50. I don't know how I fell into this, maybe i'm misunderstanding something, but take the evidence of these reviews for your own good.

Date of experience: December 29, 2013
Illinois
1 review
0 helpful votes
Follow Debra G.
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The program was easy to use, however there is no indication when you have used a photo, so when working on a big project it becomes very hard to keep track and you end up using pictures twice and some not at all.

Date of experience: January 8, 2015
Kentucky
1 review
0 helpful votes
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I love this!
January 28, 2019

I love this because it is convient from home. Just wish there was more free options. Just started using today but will make sure to play around with it more when I'm off work and have more time. Cant wait to see what all I can create.

Date of experience: January 28, 2019
California
1 review
0 helpful votes
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Love the layouts!
October 23, 2015

I did not pay for the upgrades and am just using the free version. I love all the layouts and how easy it is to personalize them. My only criticism is that the final product cannot be saved on the computer so it can be printed out at a separate location. As far as I can tell, you have to use Smilebox to order prints. I understand that's how their company makes money, but I would like more flexibility.

Date of experience: October 22, 2015
Alaska
5 reviews
1 helpful vote
Follow TERRY R.
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In the beginning, they were great! There was simply nothing out there that did the things Smilebox did - and so easily, too. Now? Years later, the selection has grown to an amazing degree, and the topics covered run the gamut! The artists are all so talented, thinking of how to put things so much better than I can, but making it easy for me to use their work, and just add my own photos to bring the 'card' to life! It's more than a greeting card, not quite a pure video, or even a static album or memory holder... it's all that, and more.

The subscription price for the year is well worth it. I've actually saved more money than spent because I no longer buy greeting cards. I make a Smilebox special greeting, save it to CD, put on a cute label and off it goes, in the mail, in it's own little plastic holder, and wrapped in a CD mailer! PERFECT!

Smilebox has earned it's name in my family. Everyone loves getting the CDs and now, lots love making their own!

Date of experience: February 9, 2017
Florida
1 review
0 helpful votes
Follow Aida N.
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For years I have enjoyed sending ecards from smilebox. Great assortment from birthday invitations to christmas cards and anywhere in between. Smilebox creates a canvas where I can create my masterpiece. I love when family and friends reply with comments. For those who haven't used it give it a try, you wont be disappointed.

Date of experience: December 31, 2014
Washington
1 review
4 helpful votes
Follow Marie B.
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Smilebox uses predatory, unethical and dishonest billing practices. If you want to cancel your "Trial" subscription, even after one day after their trial time period ends, they will automatically charge your bank account without notification for a full year's subscription. They charged me $51.47 without any authorization or recourse. Refunds are absolutely refused and they do not provide any telephone customer support. If you want to throw your money away and receive nothing in return, go ahead and try Smilebox. In the meantime, they steal your money and laugh all the way to the bank.

Date of experience: January 2, 2014
Florida
3 reviews
0 helpful votes
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I am amazed.
August 6, 2018

Suddenly I realized I had missed a friend's birthday. Quickly googled free cards, signed on to SmileBox and though my technical computer skills are nil or next to none, was able to create a smashing card, which hopefully will make up for my forgetfulness.

Thanks SmileBox.

Date of experience: August 5, 2018
Pennsylvania
1 review
0 helpful votes
Follow Jacquie G.
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I think I've been a member of Smilebox for at least 7-8 years now. I've made everything from graduation & birth announcements for myself and family to advertising a vacation home for rental. It helps make my creations look profession & impressive.

Date of experience: September 1, 2017
Samantha T. SmileBox Rep
over a year old

This is fantastic, thank you!

Canada
1 review
0 helpful votes
Follow Lise M.
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I created the best birthday card for my mother, better than any other card i could have bought. 10 pictures and every one with its own story of how much my mom means to me and me kids.

Thank you Smile Box

Date of experience: July 2, 2014
Minnesota
1 review
1 helpful vote
Follow Dianna R.
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Enjoyed designing an invitation to a friend's surprise bd party. A little expensive to keep as a monthly basis. Probably would not use it enough to make it worth $6.99 per mth. Like that they give you a 7 day free trial. MAYBE the annual cheaper cost would work for me. Not Sure!

Date of experience: July 19, 2014
Illinois
1 review
1 helpful vote
Follow Virgilio A.
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Don't bother
July 3, 2015

It's good, but keep using the free account stuff, the upgrade does not work. Customer service, horrible!

Once they take your money you're done, it's downhill from then on,
I can log in on my iPhone, but according to the "support" team, I got the wrong info. Go Figure.

Date of experience: July 3, 2015

Overview

SmileBox has a rating of 3 stars from 2,310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293