SmileBox Questions & Answers

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Here’s what consumers have asked with answers from SmileBox staff and previous consumers.

33 questions answered
12% answered in 1 day
Question:

Answer:

It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!

By Amy E.
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Question:

If i order invitations today to print at your site, how long will it take for me to receive them?

Answer:

On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron

By Aaron S.
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Question:

How much does it cost

Answer:

NO charge for using the electronic cards designated as "FREE"

By MF M.
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Question:

What's the cost for premium membership?

Answer:

$49.95 Per Year:-)

By Popi D.
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Question:

I was charged for this site but i have no idea how. can you please help me?

Answer:

Hi Diane, bit late and see you have your answers above, but can only say this is a great resource if you wish to send family/friends updates on your activities etc. Well worth the value... enjoy.

By Tom W.
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Question:

Answer:

Customer service is very good and very reliable. I had to put my account on hold at one point. They are always on top of things and there to help you immediately.

By Constance M.
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Question:

Can i use smilebox software to put my pictures into a hard copy photo album that you ship to me? if yes, how much does it cost for, say 100 photos in a book? thanks, b

Answer:

For hard copy photo albums try one of the following: Picaboo; Shutterfly (used to be Kodal); Vista Print; MyPublisher; Snapfish; or Mixbook. SmileBox will let you create and print, but it will not be a bound book. However, if you just love the product you create, print to PDF and have Kinkos, Office Max, Staples or someplace similar create your book. Personally, I have used MyPublisher and Picaboo. They are great!

By Cheryl C.
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Question:

I am needing shipping times for invitations please

Answer:

You can post them right when you are done or wait until you want to send it at a different time. I sent out invites to a dog birthday party as well as sending after party smile box which everyone loved seeing.

By Diane D.
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Question:

Answer:

Not sure about that you would have to ask customer service.

By Popi D.
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Question:

When i send a smilebox slideshow to someone via email, do they have to have smilebox installed on their computer to view it?

Answer:

No, they don't have to have Smilebox installed on their computer to enjoy your wonderful Smilebox creation.

By Gloria M.
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