Here’s what buyers have asked with answers from SmileBox staff and previous consumers.
35
questions answered
0%
answered within 1 day
Answer:
It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
By Amy E., over a year old
Answer:
Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to support@smilebox.com so we can reply faster if any questions appear.
By Samantha T., 11 months ago
Question:
How much does it cost
Answer:
Question:
If I order invitations today to print at your site, how long will it take for me to receive them?
Answer:
On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air
Mahalo
Aaron
By Aaron S., over a year old
Answer:
Hello! You can add a clickable link to the comments section next to the invitation.
By Samantha T., over a year old
Answer:
Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
By Samantha T., over a year old
Question:
Can I open an old account
Answer:
A: Hello! Please send an email to support@smilebox.com or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
By Samantha T., over a year old
Have a question?
Ask to get answers from the SmileBox staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?