logo

SmileBox
This website seems to be closed. Find similar businesses

website thubmnail of SmileBox

SmileBox

smilebox.com
California
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Send Message
Share Review
Report Review

Greatest gift I ever received. I made 50 Genealogy Books last year for family members. Smilebox really made it easy.
Thank you, Mary Snow Palm Springs, California

Date of experience: January 14, 2015
California
1 review
0 helpful votes
Follow Ingrid H.
Unfollow Ingrid H.
Send Message
Share Review
Report Review

Cute and fast!
March 31, 2015

I love that the ecards are very simple to make and easy to follow. The designs are very cute. I like the feature that lets you know who and how many people have viewed your ecard. The only one thing I would change so far, is making it completely invisible to "preview" the ecard before people click the "play" sign because it takes the surprise element out of the ecard.

Date of experience: March 31, 2015
Washington
1 review
0 helpful votes
Follow Gerald G.
Unfollow Gerald G.
Send Message
Share Review
Report Review

I am using the free version, which is adequate for my purposes. I might be even more wowed with the paid version -- I don't know. I do know that I really like working with smileboxes and my friends seem to enjoy receiving them.

Date of experience: May 3, 2015
Arkansas
1 review
0 helpful votes
Follow Robbie D.
Unfollow Robbie D.
Send Message
Share Review
Report Review

Smilebox is so easy, all the creations they do for you, all you have to do is add your photos and they will even put them in order for you if you would like, or, you can arrange them the way you choose.
Smilebox is also a fun and exciting way for any special envites regarding any event. They provide DVD's or you can print your pictures and all of these for a very small price, once a year, that's it. I will always choose smilebox and so glad I found it. Robbie Dague

Date of experience: October 18, 2015
California
1 review
0 helpful votes
Follow Lee W.
Unfollow Lee W.
Send Message
Share Review
Report Review

Fun creating the slideshow presentation, but couldn't figure out how to upload videos. Other than that, the program was very easy to use and navigate. I used is last year and decided to use it again this year for my special occasion presentation.

Date of experience: July 16, 2017
Samantha T. SmileBox Rep
over a year old

Happy to hear you are enjoying using our slideshows. To help you upload a video you can click on the link below to get step by step instructions on how to add your videos to your creations. For further support you can contact us at support@smilebox.com

https://smilebox.zendesk.com/hc/en-us/articles/204932360-How-to-add-video-clips-to-your-creation

Iowa
1 review
0 helpful votes
Follow Beckey L.
Unfollow Beckey L.
Send Message
Share Review
Report Review

I'm using SmileBox for far more than I thought I would.

I exceeded the deadline to cancel my trial membership and initially was disappointed but after using it again I've decided it's worth the cost and far more interesting than an email. The response I got was on email telling me I exceeded the timeline (my fault) but I was welcome to use the service I'd been charge for. I hope I don't experience what Jason H did.

Date of experience: July 6, 2018
California
1 review
0 helpful votes
Follow Katherine V.
Unfollow Katherine V.
Send Message
Share Review
Report Review

Great Teaching Tool!
March 20, 2015

I use Smilebox every day to introduce and reinforce vocabulary words with my elementary school students. I can select images from the internet and paste them into the slideshow slides, then write the vocabulary words and their definitions. My students love to watch the slideshows. It helps them learn and remember their vocabulary words. It's very easy to use and all the graphics and music are beautiful.

Date of experience: March 20, 2015
Canada
1 review
0 helpful votes
Follow Polly W.
Unfollow Polly W.
Send Message
Share Review
Report Review

Poor Service
May 24, 2020

The product itself is wonderful but I paid for a month and they could not find my account. I sent the copy of the money paid for with a credit card. I called and they wanted the same information send over and over... nothing was resolved. I worked on a huge 70th birthday celebration slideshow and was not able to fully use Smilebox to finish the project. It was a waste of my time talking to them... they take the money and don't deliver. It use to be good not it's a rip off. Poor poor support.

Date of experience: May 24, 2020
Colorado
2 reviews
2 helpful votes
Follow Sue A.
Unfollow Sue A.
Send Message
Share Review
Report Review

I went through everything which was really great - but when I went to run the slideshow, it didn't come up on my screen very well. I couldn't figure out how to fix it to save my life, so I right clicked, which caused the program to freeze - I couldn't get it to work to save my life. I finally had to hard reboot my computer to get it to shut down. I'm really sad, because everything else about it was great until that point.

Date of experience: January 12, 2018
Samantha T. SmileBox Rep
over a year old

We are really sorry to hear this! If you have any issues we would like to help you and you can contact us through our Help Center by submitting a request or email support@smilebox.com. Thank you for your feedback though, we really do appreciate it, we can use it to look into the software and see if anything needs fixing and improve it.

Florida
1 review
1 helpful vote
Follow Brittany C.
Unfollow Brittany C.
Send Message
Share Review
Report Review

At first I was very impressed with how easy to use this program was but then I ran into some kind of annoying problems. When it came to adding my music and photos and getting the template set it, it was super easy and quick and I was very surprised because I thought I was going to spend days on this project. But every time I went to "Preview", I would only be able to see a portion of the slide show like it was super off-centered so I am not even sure if there was a "Pause" or "fast forward" button so every time I went to preview I had to watch it from the very beginning every single time. Very inconvenient. So it did end up taking me a while still because every time I wanted to fix one little thing, I had to keep rewatching the entire thing. Not to mention I had to keep emailing it to myself just so I could watch it centered.

Date of experience: May 22, 2017
Colorado
3 reviews
39 helpful votes
Follow charlene h.
Unfollow charlene h.
Send Message
Share Review
Report Review

I paid for a full year, but most of the time, after I make the smilebox, the company will not let me send them. It is MOST FRUSTRATING! I have all these beautiful smileboxes, cannot make copies of them or send them to anyone. What a waste of time. I used to be able to send them all, but no longer. I have no idea what game they are playing. I have written to them so many time, I cannot count them.

Date of experience: November 4, 2014
Samantha T. SmileBox Rep
over a year old

Hi Charlene,
Trouble sending is usually caused by Smilebox not being able to connect to our server, so your creation cannot be uploaded. Please email support@smilebox.com and our customer service team would be happy to help you troubleshoot. Thank you!

California
1 review
0 helpful votes
Follow Maggie B.
Unfollow Maggie B.
Send Message
Share Review
Report Review

We no longer send out physical Christmas cards but there is always the 'should we?' 'no, we shouldn't' 'but what about so and so?' and it goes on. This allows us to direct it to specific people we wanted to receive a card but not inundate our clients with generic cards. We were able to add photos of projects we were a part of and a personal note, to make it a more thoughtful Christmas card instead of coming from a box of 18.

Date of experience: December 11, 2015
Arizona
1 review
1 helpful vote
Follow Janice S.
Unfollow Janice S.
Send Message
Share Review
Report Review

Saving Memories
June 20, 2018

I used SMILEBOX to make the picture video for my Mother's Memorial Service. It was easy to put together and to make multiple copies. Thank you SmileBox. I will cherish this DVD for the rest of my days.

With much appreciation,
Jan in Phoenix, Az

Date of experience: June 20, 2018
North Dakota
1 review
0 helpful votes
Follow Tami G.
Unfollow Tami G.
Send Message
Share Review
Report Review

Nope it was hard to use and then after i created the slide show it dosen't upload with the song with it and then i wanted to re share this and it won't let me but did let me post to facebook with out sound. This has been 12 days. I need a full refund

Date of experience: March 26, 2018
Denmark
1 review
1 helpful vote
Follow Marianne S.
Unfollow Marianne S.
Send Message
Share Review
Report Review

Splendid Creativty
March 10, 2018

I love working with the different lay- outs and there buildt- in - creativity. My friends and familiy always says "thank you" and tell me how touched they were finding a new colorful greeting in their mailboxes. I simply love the many possibillities and the easy way of creating a "storybook" of photos and text, music and colors. Thank you.
Marianne, Denmark

Date of experience: March 10, 2018
Illinois
1 review
0 helpful votes
Follow Amber D.
Unfollow Amber D.
Send Message
Share Review
Report Review

LOVE IT!
November 26, 2017

I have created birthday slideshows for both my daughter and my son using Smilebox. My daughter recently passed away this year, and Smilebox gave us the opportunity to put a BEAUTIFUL slideshow together in her memory! If you have some time, you can create amazing videos that will be treasured for a lifetime. Thank you, Smilebox!

Date of experience: November 26, 2017
Michigan
1 review
0 helpful votes
Follow Kristina R.
Unfollow Kristina R.
Send Message
Share Review
Report Review

I love this website
June 26, 2014

I love this website. It is the best one i have seen out there yet. You can make slideshow's and collages of your family and freinds. :) I recommand this website to anyone looking for an easy collage website to work with.

Date of experience: June 26, 2014
Florida
1 review
1 helpful vote
Follow Michele W.
Unfollow Michele W.
Send Message
Share Review
Report Review

This company has malicious pricing practices and refuse to refund your money. I advise you to Opt-out of arbitration because there is definitely going to be a class-action lawsuit.

OPT-OUT: Customer can choose to reject this agreement to arbitrate ("Opt-out") by emailing *******@smilebox.com within thirty (30) days after the date Customer enters this Agreement for the first time. The Opt-out email Customer sends must state that the Customer does not agree to this agreement to arbitrate and must include Customer's name, address, phone number, and email address. Providing an Opt-out notice is the only way a Customer can opt-out of this agreement to arbitrate. If the Customer does Opt-out of this agreement to arbitrate, all other provisions of the Agreement will continue to apply.

Date of experience: January 27, 2021
Ohio
1 review
0 helpful votes
Follow Judy S.
Unfollow Judy S.
Send Message
Share Review
Report Review

Overall pretty easy to make, what I dont like is after you use one picture how it doesnt go away or there is not a slot you can move it to? I had over 150 pics and had to keep re-watching it over and over before I completed it to make sure I didnt forget one and didnt use one too many ;)

Date of experience: July 30, 2016
Washington
1 review
0 helpful votes
Follow Beth T.
Unfollow Beth T.
Send Message
Share Review
Report Review

So liked the ease of uploading photos and changing the order of the pixs and even having the option of adding your own music to the slideshow. I liked also having the option of making handout cards for the service as well.

Date of experience: March 12, 2017

Overview

SmileBox has a rating of 3 stars from 2,310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293