SmartFaresReviews 2,195

Servicio ágil, seguro y muy fácil a la hora de hacer toda la reserva

Not happy because I bought my flight and didn't got my confirmation mail. When you answered the person by the phone said I must pay more to change my name and surname. I answered I needed a little time to look for ma card. I called and they said that I needed to pay 100USD more. Impossible to change flight or do something to ovoid it.

So one simple call to confirm my booking was to pay more of ½ of price more. This cannot happen. The people who were bythe phone was absolutely correct 👍🏻, but I think they could do something to make pay more money.

На данный вопрос ответить не могу так как я впервые работаю с этой компанией.

After booking tickets I received a call that the fare wasn't available on the tickets I booked and had to rebook one of my tickets. This costed an extra $200.

Appreciate quick decisions and customer sensitive actions. One suggestion to add showing up final travel summary prior to payment to evade customer anxieties.

I booked a ticket for 175 dollars and I was hit with an additional 145 dollars on account of supposed dynamic pricing, which was not true. I checked and the ticket became more expensive but by maybe 55 dollars, not 145.
But they cancelled it as soon as I didn't agree so hopefully I'll get back the initial payment.
Advice: Pay 5 dollars more but use an established agent.

I was in the process of getting a Schengen visa and needed to present my itinerary and this young man who I was speaking to(I forgot his name)came to my rescue and helped out!

My final booking price is higher than my original price due to I ask to correct 1 of the passenger name within 1 hour, there is no option to ask if the information is correct. The helpdesk is very helpful however, he claimed that 2 out of my 4 tickets have already issued by the airlines but the others 2 are pending unless I have to pay extra 500 euro for the price difference and at the same time to correct the name. I have no choice but to pay that otherwise I will loose the taxes for the issued air ticket which is higher than the price. This is the first time I am using this service, because in other website, if the price change, my booking will not be successful and I can search for other dates.

I booked my flight through SmartFares and the booking process was straightforward. After the booking, I received follow-up emails to confirm my reservation status. Overall, the experience was clear and professional.

Muy satisfactoria ya que encontré lo que buscaba

J'ai bien reçu mes informations et aussi la confirmation mais j'ai encore reçu mon billet jusqu'à présent et surtout le décollage c'est le 12 décembre à 19h que ferai-je?

I thought I reserved and paid for seats for two of the longest flights to an fro my destination. I do no see them on the itinerary nor reflected in the final price.

La información fue facil de poner, nada complicado y la confirmación llegó al instante

Help me found the best tariff for plane when all pther apps hetting me higher price and charge me without acomplish reservation. This was fast good and easy.