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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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La respuesta fue rápida a la consulta de mi viaje, la compra y la recepción de las respuestas a mis dudas también fue muy rápida y confiable.
Very good and easy. Definitely use it again. So far so good.
Good price and good service fast confirmation. Smart fare choose too many choices to fit all customers
I have received my Booking information just need the rest of the information
Ok no issue easy to book got conformation quickly the test will be if there is not issue in another country
Sometimes there is issues with these online bookings will report how it works out
Fantástico, es un decir. Recorrí innumerables páginas y las opciones era caras y con más horas de espera entre vuelos.
Sinceramente agradecido por eficiencia y el súper precio.
Good deal good itinerary easy to book and pay. Will use it again.
Just normal online booking. Nothing special. Why am I forced to write this? This would be my main complaint.
Me gusto por sus precio muy varato reconocer esta aerolínea
At first, I was surprised to be directed to SmartFares after booking my flight on Momondo, but I found the process was smooth. Overall, I have been happy with the service provided. However, the link, which was provided to verify the seating on the flight, isn't working - and I paid extra to choose the seating on the flight. I hope I can get that resolved.
Good process, very professional, and resolved the problems fast
Easy booking, found the flight that I was looking for and booked easily
Very good, easy and quick booking, lot's of follow up messages
This site has great prices, which is why I booked. I will book my next trip through them again.
All went well and we got confirmation. I just didn't like all the added questions about options that would cost more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members