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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Hi,
My friend told me book your ticket on this site because you can find cheep and they have great service and i book my tick from smartFares but amazing service
Thank you
Best experience booking a flight found one of the cheapest offers
It's my first time i but ticket from here and Ithinkk its ok right now
I purchased tickets at 5:05pm I received email confirmation that my tickets were confirmed around 9:00pm
Haven't received any confirmation info booking number?
Relatively easy for someone like me who is technology challenged
Little slow working for confirmation, wait 1 day to answer
You are the best smartfares thank you so much you are the best company.
It would be better if the process was faster, in case someone booked before the flights with few hours.
I received the ticket but you have debit my account over, the ticket price showing is 175 omani riyals but the amount you debit from my is more than 175 omani riyals is 190 omani riyals debited from my account I don't why?
Easy to booking and good price
I love it and expect to new journey
The Service provided by the team was great. No issues
Recomiendo esta pagina para compras los vuelos más baratos y directos
Perfecto y rápido. Sobre todo fácil de comprar y fácil de comunicarse
It was easy and comfortable. Cheapest price offered. Booked and got confirmation in 24 hours. Thanks
Bad experience: I contacted them to modify a mistake in my name, they were going to charge me with approximately half the ticket.
Fue fácil y rápido, no hay robo y los precios son accesibles.
As I clicked on the purchase, the price changed. I still bought my tickets because it was a little cheaper compare to other sites but it was deceiving in the beginning.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members