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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Great, it was essy and fast. And I have all the support buying my tickets
Pleasant experience and i will book here the next time i travel and recommend to my friends
Making the reservation was easy but then the customer service people began to call me in a very bad way trying to change the price of my reservation and threatening to cancel my reservation
I Pay for a ticket but the airline did no hold the price. I had to pay extra.
Tickets are way overpriced, I paid $2,473 for 3 adults and a 2year old from Norfolk virginia to Fort Lauderdale. It's ridiculous, and sad. I'm driving next time
No hay un número de atención al cliente que hablen en español
Good work.
Thanks for hard working.
Keep the good work.
Good prices.
Don't do like other websites, as soon as they succeed they will start raising the prices.
So far so good.
Thanks.
Great service, prompt and easy to navigate, i strongly recommend to any one for hassle free flight bookings.
De momento va todo bien y sido accesible, aún no viajo por lo tanto no puedo decir más
Very easy, practical... I was looking flights for los angeles but they were to expensive but here I found a deal and I'm super happy and lucky
Excellent service easy website to navigate--prices were lower than other advertised sites.
Good deal price from others agency. Thanks for the nice offer.
Honestly speaking, there were difficulties when making a reservation and questions
I've been charged 79.8$ for an unwanted service (choose my seat) and ive sent an email to refund this service but im still waiting for your response
Espero que tenga buena experiencia por el momento todo bien
Good. But the charge shall be on same SAR not dollars
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members