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SKYLUX TravelReviews 2,958

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 2,958 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.

service
313
shipping
27
quality
1,404

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Blake N
January 25, 2024

Blake made planning our trip a breeze, extremely helpful/flexible!

Date of experience: January 25, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! We are always happy to assist our customers.

Florida
1 review
0 helpful votes
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Very Satisfied Customer
January 25, 2024

This was my first direct association with Skylux. Noah Brin has been excellent and forthright to help me plan a private vacation trip. After a schedule change initiated by the airline within 4 hours after confirming my itinerary, Skylux and Noah worked instantly to arrive at a much better solution than that which was suggested by the airline. Kudos to Skylux and Noah

Date of experience: January 25, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the wonderful review! Our agents always strive to provide the best services.

Ohio
1 review
0 helpful votes
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Very helpful
January 24, 2024

Helped find tickets for overseas visit. Very professional

Date of experience: January 24, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

Texas
1 review
0 helpful votes
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Excellent service
January 24, 2024

Teo listened to our travel needs/requests and acted quickly and efficiently to meet them. Alternatives were offered, which were excellent and questions were answered promptly and clearly.

Date of experience: January 24, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your positive experience with Teo! We're thrilled to hear that he attentively addressed your travel needs, responded promptly to your requests, and provided excellent alternatives. At ASAP Tickets, we strive to deliver efficient and customer-focused service.

New York
1 review
0 helpful votes
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Great service
January 24, 2024

Festus was attentive and managed to get us a good deal

Date of experience: January 24, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

Canada
1 review
0 helpful votes
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Junior is professional and patient
January 23, 2024

We booked Tokyo last March and just booked Panama for February with Junior. Both times he has had to offer extra assistance and was very patient with both our indecision and our booking difficulties (our fault) He has also provided several quotes to various other destinations that we were unable to book, and he had no issues with taking up his time unnecessarily. Have been highly recommending him to everyone!

Date of experience: January 23, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Michigan
1 review
0 helpful votes
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Walker goes the distance
January 23, 2024

We were looking to travel to visit friends we haven't seen for years and have used Skylux in our past. We were fortunate to connect with Walker G. Who looked at a number of options for our trip to Singapore. He found a great deal at more than 50% less than our own search had turned up. We booked as soon as we confirmed our friend's availability. Perfect outcome and very efficient process to book.

Date of experience: January 23, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Grant, we appreciate your loyalty and are thrilled to have been a part of your travel plans once again. Thank you for choosing Skylux and for sharing your positive experience with Walker.

MD
1 review
0 helpful votes
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Branco - The Best!
January 23, 2024

He is amazing. Got me an amazing flight for good money. I love SkyLuxTravel

Date of experience: January 23, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Elena, thank you for your enthusiastic feedback! We're thrilled to hear about your amazing experience with Branco. Providing excellent service and securing the best options for our customers is what we strive for. Your appreciation mean a lot to us.

California
1 review
0 helpful votes
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Ringo!
January 22, 2024

Ringo was FANTASTIC. Great travel rep and very knowledgeable and professional. Wonderful to work with.

Date of experience: January 22, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We're delighted to hear that Ringo provided you with a fantastic experience! It's wonderful to know that he was a great travel representative, demonstrating knowledge and professionalism. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive feedback and thank you for choosing our services! Safe travels!

District of Columbia
1 review
0 helpful votes
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Overseas
January 21, 2024

Excellent
Very patient with all my questions and follow-up

Date of experience: January 21, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We appreciate your kind words! It's wonderful to hear that our team's patience and responsiveness met your expectations. If you have any more questions or require further assistance, please don't hesitate to reach out

Ohio
1 review
0 helpful votes
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Surprised!
January 21, 2024

I wasn't expected to get the level of service while saving a lot money in the process. Great communication with Cobain, and I never felt any pressure to make a purchase. He gave me the best service I could ask for.

Date of experience: January 21, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Florida
1 review
0 helpful votes
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Orlando and Victoria were very pleasant accommodating and efficient. Orlando is a good listener.

Date of experience: January 20, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

District of Columbia
1 review
0 helpful votes
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Excellent service by SKYLUX.
January 20, 2024

Fast efficient service when original booking agent was not available.

Date of experience: January 20, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

South Carolina
1 review
0 helpful votes
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Grea
January 19, 2024

Smooth and pleasant experience. Quentin was very patient and engaged.

Date of experience: January 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

Ohio
4 reviews
0 helpful votes
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HORRIBLE
January 26, 2024

NEVER USE THIS COMPANY. FLIGHT CHANGES IN AN EMERGENCY SITUATION COST ME THOUSANDS OF DOLLARS EXTRA. COMPANY'S ATTITUDE WAS PRETTY MUCH, "TOO BAD, YOUR FAULT"!

Date of experience: January 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Debra,
We want to express our sincere apologies for any inconvenience caused.
Your complaint has been assigned a special ID: 286399 and our team of specialists is actively addressing the matter.

Shortly, one of our representatives will be in touch with you to provide a customized solution.

California
1 review
0 helpful votes
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Sicily trip
January 19, 2024
Updated review

I am very happy with the flights found and booked for me. I could not have found it myself and am very pleased with the service.

Date of experience: January 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Lanna, thank you for sharing your satisfaction with our service! We're thrilled to have assisted in finding and booking your flights. Your happiness is our priority, and we look forward to helping you with your future travel needs.


Very happy customer
June 15, 2023
Previous review

Leo was most helpful and found me flights that I needed on the day and time which I was unable to obtain myself.

Date of experience: June 15, 2023
New Jersey
1 review
0 helpful votes
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Wonderful to work with.
January 19, 2024

I worked with Crow who is very professional and easy to work with. He provided several options for our trip and really cared about ensuring we were happy with the different options offered.

Date of experience: January 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Colorado
1 review
0 helpful votes
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Great Job
January 19, 2024

Estelle did a great job! Very happy with the price and service. We will be calling her again soon for more flights.

Date of experience: January 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

North Carolina
1 review
0 helpful votes
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Excellent customer service
January 18, 2024
Updated review

Troy Larson is an excellent agent. He is extremely competent and a joy to work with. This is the second time I have booked trips with him and he is able to find American Airlines or their partners flights that meet our needs.

Date of experience: January 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.


Troy is fantastic
September 12, 2023
Previous review

Troy seems to always come through with the best flights on American and One World partners for the best price. He is patient and a pleasure to work with!

Date of experience: September 12, 2023
New York
1 review
0 helpful votes
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Purchased intl tickets. Gave me rstes plus and minus days with best possible rates informative
On questions asked

Date of experience: January 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Lance, your satisfaction is our main priority, thank you for sharing your experience with us!