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SKYLUX TravelReviews 2,955

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 2,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.

service
312
shipping
27
quality
1,401

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Washington
1 review
0 helpful votes
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Ralph at Skylux went above and beyond to help me with a last-minute emergency travel plan. He even helped work with my family in Australia as we had a complicated payment need. With very short notice, Ralph was able to give us everything we need for me to fly tomorrow and I won't hesitate to recommend SkyLux to anybody who says they need a travel agent. Thank you!

Date of experience: January 8, 2018
Florida
1 review
0 helpful votes
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Reliability
December 8, 2017

The following sums it up for me: I have dealt with Skylux for some years now on multiple travels. Excellent service and responsiveness. Good back up if primary agent is unavailable.

Date of experience: December 7, 2017
Indiana
1 review
0 helpful votes
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Excellent service
November 2, 2017

Very prompt and very professional and very very helpful... really go all the way to help you:)

Well done to Blane and Roxanne - really really kind 10/10

Date of experience: November 2, 2017
District of Columbia
1 review
0 helpful votes
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Outstanding Experience
October 17, 2017

Levi Cavalier was my representative to work and guide me to find the best possible deal that satisfied my travel requirements. He spent endless hours and work with many possibilities and discussed each of them with me until I was convinced that he has put in huge effort and picked the best without any compromise or adjustments that I had to make. He was very knowledgeable, polite, patient and professional in his dealings. I felt that I could not have found anyone better especially when he showed me options to get a discount on my ticket for $1220/-. Thank-you Levi!

Date of experience: October 17, 2017
Florida
1 review
0 helpful votes
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I had a pleasant experience with the associate. Quite patient with my preferences, dates and accommodations. I am very satisfied with the sales experience. Will recommend Skylux any day.

Date of experience: October 4, 2017
Massachusetts
1 review
0 helpful votes
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For several years I've been working with SkyLux Traavel for my international travel needs. I've consistently saved money on my business or First Class seats.
My contact Glen has always followed up on my every need. I see no reason not to continue my relationship with SkyLux Travel.
Raphael Wolf

Date of experience: October 2, 2017
Washington
1 review
0 helpful votes
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Great Service
September 12, 2017

Fast, easy booking and very helpful.

Wizzy has been amazing, we were about to book when suddenly prices increased, he kept monitoring the flight cost till it came back down and immediately called to alert me so i can purchase the ticket.

Date of experience: September 12, 2017
New York
1 review
0 helpful votes
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Great service
September 5, 2017

They were punctual, organized and their price was great. I appreciated the number of options they provided me with along with a better price on a preferred airline than I could find online. I'll use them again in the future.

Date of experience: September 5, 2017
Illinois
2 reviews
0 helpful votes
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Great Service
August 28, 2017

Fox was my agent. Went above and beyond to make sure I could get my tickets reserved ant a very discounted price!

Date of experience: August 28, 2017
California
1 review
0 helpful votes
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Fox at Skylux truly went above and beyond to get us home from Germany in a thoughtful and prompt manner. Stayed in communication throughout the entire transaction finding us serval options for a business class flight at an Incredible price.

Date of experience: August 13, 2017
GB
1 review
0 helpful votes
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Our travel manager has been most helpful and followed up to get the business at the same time making sure we got the best possible fare available. He's very honest and reliable.

Date of experience: June 20, 2017
Florida
1 review
0 helpful votes
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It was well handled
April 29, 2017

I was very pleased with the way Ranger handled my ticket purchased... he carefully researched what was available and showed me my options... as well as being very attentive

Date of experience: April 29, 2017
Pennsylvania
1 review
3 helpful votes
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Trip protection
April 9, 2017

The trip protection is a joke, you have to be hospitalize in order to get a refund. I'm
66 years old and at my age their are many health reasons that can stop you from
Traveling that don't require being admitted to a hospital. It's only good for baggage
Problems. You should also check your credit card statement after you book.
Henry who did my booking for my flights was very good and I would use him again.
Jack T. Birli

Date of experience: April 9, 2017
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your feedback with us. We apologize for any possible miscommunication.
The Trip Protection is not an insurance plan and has different coverages which are disclosed on the payment form and on the receipt. Travel insurance is available per customer's request.
Thank you for your kind words about our agent Henry, we are proud to have him in our team.
Your booking is confirmed and we would like to wish you a safe and pleasant trip.

With kind regards,
SkyLux Travel Team

California
2 reviews
3 helpful votes
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What a fantastic service and an incredible deal, booked a flight on Singapore airlines, business class with a discount. Many thanks to Tom at SkyLux Travel. My Travel agent for the future.

Date of experience: December 11, 2014
Latvia
1 review
1 helpful vote
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James's customer service was excellent
November 19, 2014

James's customer service was excellent. When he had questions, he phoned me so we could clarify the request. James, thank you. You are an asset to your company. Devi

Date of experience: November 19, 2014
Latvia
2 reviews
2 helpful votes
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Thank you Lucky, again
November 22, 2014

Thank you Lucky, again. You were excellent and went above and beyond the call of duty to help me even when you were home from a hard day of work. Very courteous and prompt in his responses. Definitely will recommend to anyone flying business class. Hope you'll be rewarded for extra work ;)

Date of experience: November 19, 2014
Virginia
1 review
2 helpful votes
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It's my second time booking tickets with Skyluxtravel, completely satisfied with the payment process and offers I got. So far, no problem. Absolutely will use them again.

Date of experience: November 19, 2014