SKYLUX Travel

After our flight to Japan was cancelled, SkyLux has continued to withhold our refund after many attempts by email and telephone to resolve this issue. Our Agent Matteo has slow to respond to our concerns. His resolution was for us to pay SkyLux an additional $400 to get a $600 credit and forfeit $100 of the original amount paid. A second option was to receive a credit for travel on the same airline but within 9 months from the date of original travel. This is totally unacceptable and seems illegal. SkyLux came highly recommended by a trusted professional, but will advise him to reconsider using you in the future in light of our experience.

We are a family of three looking to take our soon to be high school graduate on a trip to Japan. Grant from SLT was super patient and great to us. We floated many potential itineraries and not only was he very reponsive but also gave great advice and things for us to consider. He was very knowledgeable on his industry and all of the possible options available. I would HIGHLY recommend placing your trust in SLT to get you connected to your next travel destination.

We have been using the agent named Fonzy for years. Even with complicated itineraries to far and away places we have had success. I understand how they operate has been questioned, using points and so on, but our tickets for business travel have always been delivered at good rates and have been 100% legitimate.

It was a very pleasant experience booking with Sk ylux travel. I could not ask for a more polite, resourceful, and helpful agent as Colin. All possible options were given to me. I

We were given a quote for a Business fare round trip to Europe on one day and called to book the flight the next day, the rep said the fare had gone up by $120 pp, after asking to double check, then he said his manager to increase the price by $89 pp, upon booking, the final price was more than $120 pp increase, asked why and he kept saying he tried but it is the final price. We were so tired at that point and just paid the price. It was disappointing.

Stacy J is the best - her service is outstanding and she always gives multiple options and goes above and beyond to find the best deal.

Jerry was extremely helpful. We had worked with him months ago to arrange a business class flight to board a cruise ship. Hostilities in the Middle East necessitated that we cancel the cruise. Jerry worked tirelessly to unravel the flight we had arranged and to find us an alternative. Many thanks for his kindness, professionalism and patience!

He takes his time, very patient and he sounds very nice. Highly recommend, pricing is fair

I worked with Heiner Beck of Sky Luxe Travel. Heiner was always professional, helpful and most of all I appreciated the fact that he didn't call me incessantly to "follow-up" and see if I was going to place an order. He provided me with several flight options and even reran all the scenarios when I changed my criteria. He provided me good insight on which Airlines out of my available choices had the best business class amenities. I was skeptical at first, but I had a very positive experience. I would recommend the service to others.