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SKYLUX Travel

Overview

SKYLUX Travel has a rating of 4.8 stars from 2,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 4th among Travel Agency sites.

service
283
shipping
27
quality
1,224
This company responds to reviews on average within 1 day
How would you rate SKYLUX Travel?
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Illinois
1 review
0 helpful votes
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London
September 16, 2024

Morgan did very well. And help me with my needs and pricing budget.

Date of experience: September 6, 2024
Herman B. SKYLUX Travel Rep
9 months ago

We’re delighted to hear that Morgan did an excellent job assisting you with your needs and pricing budget. Ensuring that our customers receive the support they need is a top priority for us, and it’s great to know Morgan’s efforts made a positive impact on your experience.

California
1 review
0 helpful votes
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Phenomenal service
January 28, 2021

I was introduced to Skylux by a friend who has done a lot of business with them. Flem, my agent, arranged a wonderful itinerary for me to travel to Switzerland in 2020. He was polite, efficient, knowledgeable and blew me away with the speed of his responses and research.
Now my family is heading to London and less than 24 hours after sending an email to Flem for help, we are booked on flights that incorporate everything we asked for. He works magic!

Date of experience: January 28, 2021
Texas
1 review
2 helpful votes
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I worked with Sean and definitely recommend him. He helped me with finding all possible options including premium economy and business and even doing a mix combination. He helped me check for various dates and finally got me the best possible offer. Appreciate Sean once again!

Date of experience: September 26, 2019
Washington
2 reviews
0 helpful votes
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Great so far
November 5, 2019

We just booked tickets through SkyLux.

Mckenzy helped me, and was very attentive, tried many options until we found the right solution. I like that I can go onto the airline website and see my reservation.

The bad reviews make me a bit nervous when we are spending so much money. If all goes well in December and January when we travel, we will be big fans and book future reservations through SkyLux.

Date of experience: November 3, 2019
Texas
1 review
1 helpful vote
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Excellent every time
January 10, 2020

We have been using SkyLux for the past several trips with various agents. Each one took the time to offer us many options until we found the most suitable one - even after several rounds of going back and forth. Anthony was very responsive and worked hard to show us the options for our trip to the Galapagos for next month. Can't wait!

Date of experience: January 8, 2020
California
2 reviews
0 helpful votes
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Ranger is friendly, fast and knowledgeable. He made a booking for me that involved a complicated transaction of applying credit from a prior COVID-19-canceled ticket for two people which had to be split so I could use it for a single ticket. He did all this with ease and patiently answered my questions. Highly recommended.

Date of experience: August 23, 2019
California
1 review
0 helpful votes
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This was the best service I have received in the 40 years of traveling. Emerald is my travel consultant for more 2 years now and she always delivers the best service and deals for my business class travel. I have only praise to say about her and will recommend Skylux services to anyone looking for the best client care.

Date of experience: November 28, 2022
Herman B. SKYLUX Travel Rep
over a year old

Hi Muriel,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Florida
1 review
0 helpful votes
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I was hesitant but I took the leap of faith
November 16, 2023

I was hunting for a business class flights to Norway. I tried every carrier, Google flights and even tried to book a fabulous deal with my go-to airline. I kept getting kicked off the site and then came the price jump. I had attempted to use Skylux for a previous trip but chickened out. This time I was ready. Ringo was super supportive and found a fabulous flight. So far so good. Getting excited.

Date of experience: November 16, 2023
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your glowing feedback! We are glad that we were of great assistance to you

California
2 reviews
0 helpful votes
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Idris is the Best!
October 16, 2023

I have used Idris at Skylux for years for both business and personal travel needs. It became clear after my husband had surgery that we needed to book longer waits between stops and that wheelchair assistance was a critical need. Idris accomodated all special needs and was sure to find the best deals as well as airlines that were the most comfortable for the long flights we had to take for business. He is responsive, fast, professional and helpful when plans change. We feel like he has joined our staff as our personal travel specialist. Thanks for everything.

Date of experience: October 16, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are glad that our agent Idris was able to meet your expectations. Thank you so much for your positive feedback

California
1 review
1 helpful vote
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Excellent service and pricing
October 27, 2020

We greatly value working with SkyLuxe and Ranger (our dedicated agent) and highly recommend this service to others. Generally speaking, we feel we receive the best pricing on first and business class tickets.

Date of experience: October 27, 2020
Michigan
1 review
2 helpful votes
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Always leery of answering adds. I was so surprised. Terrance was able to get us a good deal on flights in business class... just slightly higher than economy on our return flight, and dropped the price on our outgoing flight in economy by 20%. No business available for that short flight. I will check with Terrence for any flight I wish to schedule in the future.

Date of experience: January 16, 2020
Florida
2 reviews
0 helpful votes
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Bucket list trip to Africa
January 25, 2024

Incredibly helpful and prompt in response. We were given multiple choices with different points of departure and airlines. All of our choices were less expensive than other travel agents. Ford walked us through all of the steps and we were very pleased with his service.

Date of experience: January 25, 2024
Herman B. SKYLUX Travel Rep
over a year old

David H., we're thrilled to hear about your positive experience planning your bucket list trip with Ford's assistance. We're glad we could provide multiple choices and meet all the requirements for your safari to Africa. If you have any more travel needs or questions, feel free to reach out. We appreciate your feedback! Safe travels on your exciting journey!

Illinois
1 review
0 helpful votes
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Flight to Singapore.
July 27, 2023

Dominic helped me select the best option for me for my flight to Singapore. I didn't want to pay the price for Business class, so he found me the Premium Economy class fare which was in line with my budget.
He also explained various flight rules regarding this trip. He helped me save money.

Date of experience: July 27, 2023
Mary H. SKYLUX Travel Rep
over a year old

Dear Joyce P., We are glad to hear that you found a ticket that was within your budget.Thank you so much for your positive feedback.

Oregon
1 review
3 helpful votes
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SKYLUX Travel the best!
July 22, 2022

We've been purchasing tickets through Skylux for several years now. When friends and family hear what we get for the price we pay, they want to know who to go to. Easy. We just tell them and provide our agent's name and number. We are not only big fans of Skylux, but now our family and friends are too! Many even tell us how thankful they are we told them to use Skylux and how they are hooked on the company's services as well. Fast, courteous, affordable, and fun. Great service! If you've not tried Skylux what are you waiting for?:-)

Date of experience: July 22, 2022
1 review
0 helpful votes
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Excellent Personal Services
September 20, 2019

I have used this company for at least 7/8 trips with my family for going around the world. They have always went beyond my expectations. I enjoyed working with them and they have always tried to get me the best deal and great service. I will definitely use them again.

Date of experience: September 19, 2019
Virginia
1 review
0 helpful votes
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Excellent Service
March 6, 2024

I was VERY nervous about using this site at first. I read reviews and decided to call. I dealt with OM
He was very helpful and patient with me as I had MANY questions. I had decided on a flight from Boston to Naples Italy. While working on that reservation he noticed a better flight that he saw. The timing was perfect. He called me several times to verify information and spoke with me again after my flight was complete. I have called him several times with questions after the booking. He has always gotten back to me quickly. My flight isn't until September but the customer service was awesome!Thanks Om

Date of experience: March 6, 2024
Herman B. SKYLUX Travel Rep
over a year old

Indeed, Om is one of our best agents and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!

California
1 review
0 helpful votes
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Started out inquiring about business class offerings due to promos, the agent explained this is during off-season travel which I figured. The agent Lori provided options for economy class direct non stop which was 1/2 the cost I could find online or via calling airlines directly. Vey happy about the deal! Highly recommend Skylux!

Date of experience: October 21, 2023
Herman B. SKYLUX Travel Rep
over a year old

Dear ANDREW N., Thank you very much for your wonderful review! We appreciated the opportunity to assist you and hope to do so again soon.

Florida
1 review
0 helpful votes
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Easy painless process with Aaron searching for the best product to fit our needs. We worked with Aaron last and then again this year and his professional courteous, professionalism, attention to detail and customer attention sets the standard.

Date of experience: May 20, 2018
California
2 reviews
0 helpful votes
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Fantastic Experience!
February 6, 2024

I found SkyLux via a Travelzoo deal - and they did a fantastic job for me! Nicole A is an amazing agent, with patience to spare for running various dates and travel classes. She's a rock star, and I will definitely use them again!

Date of experience: February 6, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the fantastic review! We are really glad to hear that our agent did a phenomenal job.

Illinois
1 review
0 helpful votes
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Review
August 22, 2023

Bolt was helpful in booking flights with me today. He sent emails, explained schelduled flights, booked hotel room, made connections for my trip, and included a voucher for the next flight with SkyLux.

Date of experience: August 22, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.