SKYLUX Travel has a rating of 4.8 stars from 2,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 4th among Travel Agency sites.
I was introduced to Skylux by a friend who has done a lot of business with them. Flem, my agent, arranged a wonderful itinerary for me to travel to Switzerland in 2020. He was polite, efficient, knowledgeable and blew me away with the speed of his responses and research.
Now my family is heading to London and less than 24 hours after sending an email to Flem for help, we are booked on flights that incorporate everything we asked for. He works magic!
I worked with Sean and definitely recommend him. He helped me with finding all possible options including premium economy and business and even doing a mix combination. He helped me check for various dates and finally got me the best possible offer. Appreciate Sean once again!
We just booked tickets through SkyLux.
Mckenzy helped me, and was very attentive, tried many options until we found the right solution. I like that I can go onto the airline website and see my reservation.
The bad reviews make me a bit nervous when we are spending so much money. If all goes well in December and January when we travel, we will be big fans and book future reservations through SkyLux.
We have been using SkyLux for the past several trips with various agents. Each one took the time to offer us many options until we found the most suitable one - even after several rounds of going back and forth. Anthony was very responsive and worked hard to show us the options for our trip to the Galapagos for next month. Can't wait!
Ranger is friendly, fast and knowledgeable. He made a booking for me that involved a complicated transaction of applying credit from a prior COVID-19-canceled ticket for two people which had to be split so I could use it for a single ticket. He did all this with ease and patiently answered my questions. Highly recommended.
This was the best service I have received in the 40 years of traveling. Emerald is my travel consultant for more 2 years now and she always delivers the best service and deals for my business class travel. I have only praise to say about her and will recommend Skylux services to anyone looking for the best client care.
Hi Muriel,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
I was hunting for a business class flights to Norway. I tried every carrier, Google flights and even tried to book a fabulous deal with my go-to airline. I kept getting kicked off the site and then came the price jump. I had attempted to use Skylux for a previous trip but chickened out. This time I was ready. Ringo was super supportive and found a fabulous flight. So far so good. Getting excited.
Thank you for your glowing feedback! We are glad that we were of great assistance to you
I have used Idris at Skylux for years for both business and personal travel needs. It became clear after my husband had surgery that we needed to book longer waits between stops and that wheelchair assistance was a critical need. Idris accomodated all special needs and was sure to find the best deals as well as airlines that were the most comfortable for the long flights we had to take for business. He is responsive, fast, professional and helpful when plans change. We feel like he has joined our staff as our personal travel specialist. Thanks for everything.
We are glad that our agent Idris was able to meet your expectations. Thank you so much for your positive feedback
We greatly value working with SkyLuxe and Ranger (our dedicated agent) and highly recommend this service to others. Generally speaking, we feel we receive the best pricing on first and business class tickets.
Always leery of answering adds. I was so surprised. Terrance was able to get us a good deal on flights in business class... just slightly higher than economy on our return flight, and dropped the price on our outgoing flight in economy by 20%. No business available for that short flight. I will check with Terrence for any flight I wish to schedule in the future.
Incredibly helpful and prompt in response. We were given multiple choices with different points of departure and airlines. All of our choices were less expensive than other travel agents. Ford walked us through all of the steps and we were very pleased with his service.
David H., we're thrilled to hear about your positive experience planning your bucket list trip with Ford's assistance. We're glad we could provide multiple choices and meet all the requirements for your safari to Africa. If you have any more travel needs or questions, feel free to reach out. We appreciate your feedback! Safe travels on your exciting journey!
Dominic helped me select the best option for me for my flight to Singapore. I didn't want to pay the price for Business class, so he found me the Premium Economy class fare which was in line with my budget.
He also explained various flight rules regarding this trip. He helped me save money.
Dear Joyce P., We are glad to hear that you found a ticket that was within your budget.Thank you so much for your positive feedback.
We've been purchasing tickets through Skylux for several years now. When friends and family hear what we get for the price we pay, they want to know who to go to. Easy. We just tell them and provide our agent's name and number. We are not only big fans of Skylux, but now our family and friends are too! Many even tell us how thankful they are we told them to use Skylux and how they are hooked on the company's services as well. Fast, courteous, affordable, and fun. Great service! If you've not tried Skylux what are you waiting for?:-)
I have used this company for at least 7/8 trips with my family for going around the world. They have always went beyond my expectations. I enjoyed working with them and they have always tried to get me the best deal and great service. I will definitely use them again.
I was VERY nervous about using this site at first. I read reviews and decided to call. I dealt with OM
He was very helpful and patient with me as I had MANY questions. I had decided on a flight from Boston to Naples Italy. While working on that reservation he noticed a better flight that he saw. The timing was perfect. He called me several times to verify information and spoke with me again after my flight was complete. I have called him several times with questions after the booking. He has always gotten back to me quickly. My flight isn't until September but the customer service was awesome!Thanks Om
Indeed, Om is one of our best agents and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!
Started out inquiring about business class offerings due to promos, the agent explained this is during off-season travel which I figured. The agent Lori provided options for economy class direct non stop which was 1/2 the cost I could find online or via calling airlines directly. Vey happy about the deal! Highly recommend Skylux!
Dear ANDREW N., Thank you very much for your wonderful review! We appreciated the opportunity to assist you and hope to do so again soon.
Easy painless process with Aaron searching for the best product to fit our needs. We worked with Aaron last and then again this year and his professional courteous, professionalism, attention to detail and customer attention sets the standard.
I found SkyLux via a Travelzoo deal - and they did a fantastic job for me! Nicole A is an amazing agent, with patience to spare for running various dates and travel classes. She's a rock star, and I will definitely use them again!
Thank you for the fantastic review! We are really glad to hear that our agent did a phenomenal job.
Bolt was helpful in booking flights with me today. He sent emails, explained schelduled flights, booked hotel room, made connections for my trip, and included a voucher for the next flight with SkyLux.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at cs@skyluxtravel.com. We will gladly assist you. Thank you.
Answer: Hello. Please send us an email with your ticket number or confirmation number at feedback@skyluxtravel.com. We will gladly take a look at it. Thank you.
Answer: Why do you need something else? SkyluxTravel offers the most affordable business class tickets I've ever seen.
We’re delighted to hear that Morgan did an excellent job assisting you with your needs and pricing budget. Ensuring that our customers receive the support they need is a top priority for us, and it’s great to know Morgan’s efforts made a positive impact on your experience.