SKYLUX Travel

This was my first time using SKYLUX and Sam felt like a friend throughout the process. Planning trips with multiple flights can feel overwhelming; but, Sam was patient, thorough, and consistent in his support. He provided a variety of flight options as well as informed me on which airlines may be best, which accept what frequent flyer miles, chase points, etc., and what he would recommend. He always respected what my priorities were and guided me to the best options from there.

Tracy was very responsive; she checked all the options for me... with great patience and NO judgement and without rushing me... I was very impressed. I can tell you more after the trip is complete and all works out!

Nice expediently offered me options,
And his best advice.

Most patient and worked diligently to accommodate my needs and coordination requests with other travelers!
I am
Keeping his name and number for my own use and to refer to others.
Thank you!

The agent was very understanding and followed up with calls as requested. He responded to all my questions satisfactorily and met my needs. On the day I booked my reservation, I received an E mail from Skylux for available booking for my flights. When I called back right away to book, I was told that the price quoted had expired. This was surprising since I called within 30 minutes of receiving E mail. The agent looked into into and provided me same flight at slightly higher cost of $50/person.

We were fortunate to be assigned Chloe as an agent. This was our first transaction with this company and were somewhat reluctant. Chloe was patient, kind and knowledgeable. We will definitely share her contact information with our friends and relatives.

She was patient and good and also was able to hold my ticket even when I had bank issues

Arcan was very nice & spent lot of time explaining what I need and then helping me to fill up application to PAY, he was very patient. I am so happy. He was the one to help me. We are very happy with your agency and we will use you when we have to travel in future thank you so much.

Booking agent(Chicago) provided great service on 26th September 2024.
She helped me diligently and patiently with my booking.

Bernice was a great help. She got us good connections and made sure to consider all our requests while looking for right flights for us!
Really excellent job

The best personal service I have ever experienced. Conrad was patient, professional and very attentive to all the details to my complicated trip.

Very pleased with the services provided. Miss Roxette not only know the products provided by Skylux
She is very patient and helpful,and make sure customer comfortable and happy with the services provided

It was my first time working with SKYLUX. I had a million questions and wasn't able ti make up my mind as to what date to fly. But the agent never faltered. He showed extreme patience in wanting to get ne exactly what I wanted.

The agent Mr. Rob did not provide good service, he was not transparent explaining the charges,plus he will not provide the requested documents and information even after several reminders. Once he got our payment he became non responsive for service. Lalit Sheth
Thanks. In one of my email I specifically mentioned to him " The kind of business you are in the most important factor is good REFERRAL " plus he won't make the seat selections, request for wheelchair, and meal selections. I waited couple of days finally I end up calling the airline to make these selections. I needed specific seat location because of my health condition, and when the airline made my seat selection that was the last seat remaining. Thank god I got that seat.Prior to your email I was thinking to report my complaint to 1, Better Business Bureau and Federal Trade Commission. Please respond your thoughts and solutions, so I don't have to face this kind of experience. Thanks, Lalitkumar Sheth.

I'm satisfied with all the service and hospitality from Staff name Chicago. She's very knowledgeable and very helpful. I got a good deal from her help.

I was pleased with the customer service I received, fast and efficient and through the assistance of the agent who handled my enquiry I was able to make the right decision that was beneficial to my wellbeing as well as to my budget.

Hardy was patient and extremely helpful. He addressed all of my concerns and truly assisted me in selecting a flight. We have gone back and forth for 2 days (my fault) going over a multitude of options and I was finally able to select the best flight for this trip.

Pablo was wonderful locating the flights that best served our purposes and guided us through the process well.