SKYLUX Travel has a rating of 4.8 stars from 2,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
As always, Diego is great to work with. He works with your options and delivers at an attractive price.
My wife and I had to reschedule a long-awaited trip due to a family emergency. While the options available to rebook our flight were limited and expensive, Maynard Kerr really went above and beyond to try to find us something with which we could work. We really appreciate his patience, responsiveness and extensive efforts.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Sylvester was awesome to work with. He took the time to understand how we like to travel and considered a lot of options. He recommended and we book via Turkish Air to include a layover in Istanbul... somewhere we have always wanted to go.
Thank you for your kind words and feedback regarding your recent experience with Sylvester. We are delighted to hear that Sylvester provided you with exceptional service and made your travel planning experience memorable.
Gaius and his team have been such a pleasure to work with, they make every transaction seamless and find amazing deals for us.
Dear Customer, thank you for your glowing review! We’re delighted to hear that our agent provided exceptional service. We look forward to assisting you with your future travel plans and ensuring more memorable experiences.
I was shopping for flights and received the most polite professional travel agent who work extremely hard to-get me the greatest flights for the best price available! I will definitely recommend to all my friends & Family for their travel needs
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
We were about to give up on SkyLux because our (former) agent sent us back itineraries three times with the wrong dates and incorrect city information. We called again on their main phone number to give them one more try. Moe answered the phone and got exactly what we wanted in one afternoon.
We are so glad that everything has been solved!Thanks so much for sharing your experience with us!
Always such an easy experience when working with Reggie. He does a fantastic job managing our flight requests, timing with all our requests. And always so professional and really cares about his customers.
Thank you for your wonderful feedback! We're thrilled to hear that Reggie has consistently provided you with excellent service.
My son and me were departing from LAX together, however, he was coming back sooner and that required coordination in order to get scheduling and good price.
We are glad to hear that you've been satisfied with our assistance! Thank you very much for sharing your positive impression of our services!
I've been using SkyLux and had another great booking for my flight. Mckenzy had a lot of patience as my dates and airports were flexible. He was very timely and accommodating and once I finally decided on the dates and airports I was able to book the flight quickly. The online payment is easy and quick. Thank you for great service.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Great job. Sebastian was great guiding us.very well done
We love hearing from you! Thank you for leaving feedback for us!
The phone conversation with Frank was very pleasant & smooth
We are happy that Frank has provided you with such a wonderful experience.
Mario was helpful in getting two business class tickets. He was customer friendly and was available to answer my questions. Price was competitive with other sites.
We’re pleased to hear that Mario was helpful, friendly, and responsive while assisting you with your business class tickets.
This my first experience, it was very professional, and compassionate Dallas was very helpful and creative to find the best route and the best price.
Thank you very much for sharing your great experience with us! We highly appreciate your time and cooperation!
Isaac was very helpful and was able to assist and find us what we needed. Even with several changes on our end he still stayed vigilant and got us taken care of.
Dear Customer, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
I really appreciate the patience of the agent in helping me navigate the complexities of booking a flight. Plus, he persevered with me with phone calls and honest quotes.
Thank you very much for a brilliant review of our service!
Zen is very patient and professional there was no trace of exasperation and he answered all my questions
He was good in following up with the right answer
Hire more of him it clone him
Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.
Junior was fantastic! He was very knowledgeable and patient with me.
Thank you for your feedback! We’re delighted to hear that you had an easy experience and that Junior provided fantastic service. His knowledge and patience truly make a difference.
I was very impressed with Ignacio's patience and being so thorough in explaining all details of my travel options and flight. The prices at SKYLUX is unbeatable.
Thank you for your feedback! We’re delighted to hear that Ignacio’s patience and thorough explanations impressed you.
Julian work hard and fast to book this ticket for me,I highly recommend Skylux travel, I have dealt with Julian before many times. I will give rate of 5 star.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
It's like having a personal assistant for my travels. The agents do all the research and find the best options for me most promptly and efficiently. Not to mention the best prices and perks available.
Keeping the contact in my notes.
Thank you so much for your fantastic review! We're thrilled to hear that our service has made your travel planning feel like having a personal assistant.
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at cs@skyluxtravel.com. We will gladly assist you. Thank you.
Answer: Hello. Please send us an email with your ticket number or confirmation number at feedback@skyluxtravel.com. We will gladly take a look at it. Thank you.
Answer: Why do you need something else? SkyluxTravel offers the most affordable business class tickets I've ever seen.
Dear Customer, We greatly appreciate your kind feedback. It’s wonderful to know that our agent met your expectations. Thank you for choosing us, and we eagerly await the chance to help with your next journey