Overview
SKYLUX Travel has a rating of 4.8 stars from 2,587 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Wonderful ex experience with Jasper. He was very helpful and taking me through the documents
Dear Noshir, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Airline tickets were available and less expensive than otherwise. Sullivan was helpful.
Thank you for your feedback! We're delighted to hear that you found our airline tickets available and less expensive for your Italy trip. We're glad Sullivan was able to assist you effectively. We appreciate your continued trust in us and look forward to serving you again in the future.
On time calls, much arranging done very well, was truthful and efficient,
Thank you for the great review! Safe travels.
Mr Liam explained every thing in detail. He also presented different options. He was very curtious.
We are glad that our Liam agent was able to meet your expectations. Thank you so much for your positive feedback!
Mostly good - was a bit upset when the price of the ticket changed!
Many thanks for 5-star rating.We will take everything into consideration to improve our offering!
Alonso has been very receptive to our requests and has found great deal for us in our travel plans
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
I had great experience working with Diego & I will highly recommend him
Thank you very much for sharing your positive impression on our services! We appreciate it a lot! Diego is amazing, indeed!
Florian was my agent and came across as very diligent and professional.
Thank you for your feedback! We're glad to hear that Florian provided diligent and professional service. We appreciate your positive review and are here to assist you in the future.
Excellent price on airfare from Detroit to London.
Thanks a lot for a wonderful review! Looking forward to assisting you once again!
Fergus was awesome to work with - always available and easy to communicate with.
We are glad Fergus has helped you with your trip and the services provided are appreciated.
Have used Rudolph before and he has saved me money each time.
Thank you for your loyalty and feedback about Rudolph! We're pleased to hear he has consistently saved you money. If you ever need assistance in the future, don't hesitate to reach out to us. We appreciate your continued trust in our services. Safe travels!
I had a good experience and options. The staff were courteous and helpful.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Mira was very helpful, detail oriented and thorough and upfront about all costs
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Nate was very patient and gave me options that worked best for me.
Dear JACK D., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Have been with Simon for many years.
Always response quickly with great service
Dear Joe,
It's so fantastic that our agent has made such a difference and made your travel better.
Thanks again for choosing our company, and we can't wait to see you again!
Everything I expected the rest is just to reach the 50 character requirement
We're really grateful and appreciate you taking the time to share your rating with us.
I was given a number of travel alternatives and the process was smooth
Dallas very through and efficient and tickets issued in less than 24 hours
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Comprehensive and good value very responsive to my request and gave great advice
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!