Overview
SKYLUX Travel has a rating of 4.8 stars from 2,589 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Dallas very through and efficient and tickets issued in less than 24 hours
Comprehensive and good value very responsive to my request and gave great advice
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
This is a great service and makes flying business and first class affordable
Dear TAMURA W., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Nikita was direct, got right on our request and closed things up quickly for us.
It's great to hear that Nikita provided efficient and focused service, addressing your request promptly and ensuring a swift resolution for you. We appreciate your feedback, and we will make sure to pass along your kind words to Nikita.
He was the only ray of hope on a day of disappointment.
We're really grateful and appreciate you taking the time to share your rating with us!
Very happy with the service
Multiple options
Friendly staff
Dear Douglas, Thank you for your positive feedback! We're thrilled to hear that you are very happy with our service. Offering multiple options and maintaining a friendly staff are essential aspects of our commitment to customer satisfaction.
It was very satisfied experience with your associate Jennifer.
We're delighted to hear that you had a very satisfying experience with our associate Jennifer! Providing exceptional service is what we strive for, and we're thrilled that Jennifer could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to let us know.
Jennifer is very good at her work she work hard for my airfare to India she showed me several difference option. She is the best. I ask my son to buy tickets from her and he did. She will have more business from my family.
I didn't think they would beat the price I already had, but I literally save thousands of dollars!
Dear JULIUS S.,Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
The agent Jackson that worked with me made sure that all went well with my booking! Good Job!
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Fox is loyal and conscientious. I highly recommend him!
Thank you for the great review! Safe travels.
Amazing and accomodating. Responsive to the needs and gave us a great option of prices
Dear Rajiv, We're thrilled to hear that your experience with us was amazing and accommodating! Providing responsive and tailored service to meet your needs is our priority. We're glad you found the range of pricing options beneficial.
I got to know my sales agent on personal level. Very friendly and honest.
It's wonderful to hear that you had such a positive experience with our sales agent! Building personal connections and providing honest service are important aspects of our commitment to customer satisfaction. We're glad that our sales agent was able to make your experience friendly and trustworthy.
EXCELLENT WORK. I WILL USE YOU AGAIN AND AGAIN. I AM VERY HAPPY WITH YOUR HARD WORK TO GET ME THE BEST DEAL. THANK YOU.
Ria was excellent
She took care of my many requests very patiently
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Spike is awesome. Super helpful giving many options.
We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!
The experience was great, due to the professionalism of my travel agent.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!
We feel comfortable working with well trained travel experts. It makes our holiday more relaxed!
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
I found SKYLUX on Facebook and Googled the company and found a number to call to inquire about travel and Florian called me back within five minutes. We discussed our plan to go to Ireland and he found us dates to travel to see my daughter and family, and wonderful seats in business class.
Drake was very patient with ma and that made this experience much more pleasant.
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Orlando and Victoria were very pleasant accommodating and efficient. Orlando is a good listener.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Good! Charles was a good agent and helped me find the best trip at a god price.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!