SKYLUX TravelReviews 2,959

Though I received a lot of assistance from Chuck, I discovered after I bought my tickets that I actually had to pay more for a seat on British Airways. I have contacted them repeatedly about this since I discovered it (they did not disclose this information at time of purchase). They have been unresponsive to my needs since they got my money - and it was a lot. Now I have to fork over some $500 more if I want to sit down for my Business Class flight. Funny, how they suddenly disappear after saying if you need anything, they are here for you. I am left feeling upset and disappointed.

My first experience with SKYLUX and it was good. The agent's service and attention were helpful, prompt and very accordance. Thank You.

Jason was fantastic. He was patient, and diligently worked with us to find great flights at a great price. We could not be more pleased.

Rick E was incredible! He went above and beyond to make my last minute travel plans stress free! A true asset to SKYLUX.

Buying ticket was fast and easy. Harvey was knowledgeable and easy to talk to.

Ranger has always come up with a solution for me! He is very customer focused

After searching numerous websites for a planned trip to Italy and Malta with limited success in finding affordable flights, I discovered SKYLUX. Once i completed an online questionnaire with travel my planned travel dates and destinations I received a phone call from a representative. Conner was fantastic to work with, found flights to match my planned itinerary at cost below other flight booking sites.

She had a lot of patience with me and gave a good deal.

I had booked a flight package but then discovered I was off by one day on the return flight! No worries because Tabitha was right on it and fixed the problem very promptly.

The agent was very patient with me as I filled out the forms as well as courteous.

Sally great agent and professional, and wonderful, I had good experience no hassle at all.

Chloe was very patient, detail oriented and thorough with presenting all options for me to consider.

Spoke to george he walked me through step by step and gave me a good price.

Flem was recommended by my sister. I emailed him yesterday and got response right away. We confirmed everything today and was fully satisfied with the service. I recommend him to my classmate and she also booked her flight thru him.

Michelle is available, informed, professional and an absolute pleasure to deal with.

Just a phone call away is great service to get our travel plans in order.

Planning a trip to Japan, I was baffled by the lack of information on the airlines I was considering about the seats in business class. It was of critical importance to me to book seats that would lie flat but that information was nowhere to be found on the airline's website! It was such a relief to find Skylux where I was able to get all the information I needed including which airport was the most convenient, which airline had the best reputation for business class travel and how best to plan my US flights to connect with my Japanese flights. I will definitely use SkyLux for all my international flights in the future.

Customer service and resolution is horrible. Have had to call many times for mistakes, took ages to get answers from agents. Had a flight credit and it was applied to much lower fare. In addition, was given coach for one leg of the flight. Agent ignored our last request for a proper resolution. Will never use this company again.