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Skincare Market

How would you rate Skincare Market?
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New York
2 reviews
1 helpful vote
Follow Lori M.
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After continuing my journey of skincare amidst the flurry of information, I have tried several various regimes with various results as everyone's skin is unique and as we age, our skin responds differently to various products. During a consultation with a local dermatologist, I began my new skincare with ZO Skin Health by Zein Obagi, MD. There is much to be said about quality vs. quantity which is apparent in the products ingredients which are superb, to say the least! Added to this, Skin Care Market has a discounted price which is very cost effective in being able to purchase top quality products. Many thanks for your company!

Date of experience: November 5, 2021
Florida
1 review
1 helpful vote
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Skincare
November 14, 2021

I was looking for a company that supplied a certain product line in dermatology offices and I happened upon Skincare Market! Yay! They had my product at a great price and their service was excellent from an email telling me product would be shipped when in transit etc and it arrived when promised! Thank you Skincare Market!

Date of experience: November 12, 2021
California
1 review
3 helpful votes
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This company sold me an unsealed, potentially fake SkinMedica HA5 serum. I then learned through SkinMedica's website that they are an unauthorized dealer and you should not purchase from them! I purchased the authentic serum from SkinMedica and found so many alarming differences, including the serial number being cut out, different quality materials on the boxes, and the safety seal being sliced! Do not trust this company!

+1
Date of experience: January 30, 2022
California
2 reviews
1 helpful vote
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This is a great serum that feels great when you put it on. I feel like it is rejuvenating my skin all day long. Love this product and have been a consistent user for several years now. It is expensive but worth it!

Date of experience: July 11, 2021
Argentina
1 review
1 helpful vote
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The best
July 22, 2023

I shop on line, and I have a very good experience with the support before the purchase and then I had my product so fast. They phoned me to be sure about the purchase. The products arrieved in perfect condition. Thanks!

Date of experience: July 20, 2023
California
1 review
0 helpful votes
Follow ilona l.
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Very disappointed! I recently placed my very first order with Skincare Market for the Image Skincare Prevention+ Daily Ultimate Protection Moisturizer SPF50 (6oz) Professional Size which they had advertised on their website. When I received my shipment, it wasn't the ordered 6oz bottle, but instead included 2x 3.2 oz bottles which one of them had already expired on 01/2021! The second bottle will expire on 4/23.
This might have happened by accident, but what I don't accept is the fact that they don't even respond to either my multiple phone messages I left on their customer service line (as nobody even seems to answer their phones) nor my written email. All I ask for is an exchange/ return of the expired product or a refund.
At this point, I won't use nor recommend this company to anybody else.

Just be aware... next time you'll receive a product you might want to double check the expiration date!

Date of experience: September 14, 2022
California
1 review
0 helpful votes
Follow Alex Z.
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I have oily skin prone to acne.
Before this I have been afraid to use mud masks to care for my skin, I am always worried that the substances in the mud masks will make my skin more oily. But on the recommendation of my favorite blogger, I finally started with Anairui's Turmeric Mud Mask.
When I first got this clay mask, I was attracted by its texture, the texture of ice cream, which made my skin feel icy cold and felt like a protective mask was applied. I use it 2-3 times a week, and after two weeks, I can noticeably see that I am no longer prone to breakouts and my face is no longer prone to oil.
Oily skin and acne prone skin are worth a try!

Date of experience: September 29, 2022
Texas
1 review
0 helpful votes
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Fast and Generous!
August 7, 2021

I ordered the Skinceutacals sheer physical sunscreen (4.2 oz). I believe the big size was out of stuck so they sent me 3 of the smaller size (1.7 oz) for a total of 5.1 oz. Thanks for your generosity! The shipping was fast and free!

Date of experience: August 5, 2021
California
1 review
0 helpful votes
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Very competitive pricing with great products
February 1, 2023

Very competitive pricing with great products, I had alot of questions and one of the reps help me choose what was best for my skin. End up getting some products from Skinmedica, I was using obagi before but after using these products it seems like it worked better for my skin. The Tns and Hydrator is great for my skin I love it.

Date of experience: February 1, 2023
California
1 review
0 helpful votes
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Avoid at all costs
April 17, 2024

Never order from SCM! My order SCM******* was placed on 4/8/24. USPS label was
Created the same day. Today, USPS tracking status is still "Shipping Label Created, USPS Awaiting Item" and it's 4/17/24 now. Trying to contact their customer service for 3 days already. No reply to email, voice mail and online chat is unresponsive. Does SCM stand for "SCAM"?

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
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They take care of Business
September 13, 2020

I have bought from them before always check other sites for better prices but always end up going back to Skincare Market because they beat all the others on price. Ship quick when ordered and they have a great product line.

Date of experience: September 12, 2020
Pennsylvania
1 review
0 helpful votes
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Phloretin CF and Phyto+
September 24, 2020

I have purchased these two products from Skincare Market for many years and believe they are quality products because I have often had people comment on the quality of my skin (even though I am in my latter 60's). I purchase these items from Skincare Market because they sell the 1.9 oz. Professional size bottles (which is a value purchase) while other websites/companies do not offer that size. The only area where the company needs some improvement is follow up on shipping. I was notified that the items were shipped when in fact only the shipping label had been created. I notified Skincare Market of the issue and it was immediately addressed and my products arrived within 2 days.

Date of experience: September 23, 2020
Massachusetts
2 reviews
0 helpful votes
Follow Cathi H.
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I ordered three products at once. All arrived quickly (and in not too much packaging, which matters to me). One, a tube of sunscreen, was damaged (some had leaked out into the box) but i didn't like the smell of it anyway, so i asked them to just refund me for it. They did so quickly, without any hassle and without asking me to send it back. I would order from them again.

Date of experience: January 27, 2019
Montana
1 review
0 helpful votes
Follow Rose H.
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I have consistently selected Skincare Market as my choice for purchasing the products advised by my professional skin care team. Having shopped the Medical spa, numerous stores in my area and scanning the web, I have found that Skincare Market repeatedly provides efficient, quality skin care items at a very reasonable price. The site also provides an opportunity to speak with a skin care advisor. I have never experienced a problem with a substance other than the prescribed product being sent in my order.

Date of experience: November 4, 2020
Florida
2 reviews
2 helpful votes
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I've used Skin Medica products for 10 years; I was excited to find a cheaper option,, and the website advertises original products. So, I placed the order during a special promotion. I did not need the product within 30 days. After using it for 5 days, I experienced chemical burns. The company response was that this is not an uncommon response, they did not provide a refund. So they do not stand behind their products. Alert " A Chemical burn is a common reaction from their products" Do not buy!

Date of experience: March 3, 2020
New Hampshire
3 reviews
14 helpful votes
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Counterfeit
April 15, 2017

This item was tampered with. Skinceuticals Phloretin CF®, Lowest price in the nation guaranteed Because it is counterfeit. I had a severe allergic reaction on hives and welts on face and neck. Buyer beware.! They will be reported!

Date of experience: April 15, 2017
California
1 review
4 helpful votes
Follow Jill Q.
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I have been ordering SkinMedica TNS serum from a reputable company for years but decided to try Skincare Market because of price. Its a $200 product.
Not only was the packaging faulty & didn't pump right but I went through customer service telling me to turn it upside down. Getting to the point... It didn't work. The Manager per my request sent me a replacement product with a UPS label to send back the faulty one. The new product was NOT factory sealed. Thats a major redflag. After researching I see this is common in the reviews. Not only that SkincareMarket.net is not an approved vendor of SkinMedica.
I'm writing SkinMedica as well because they should know whats going on with their products. I have never had an issue until I ordered from Skincare Market. Spend the few extra dollars and save yourself the headache!

Date of experience: August 1, 2020
Virginia
1 review
0 helpful votes
Follow Mary B.
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I have been using SkinMedica TNS Essential Serum for over five years. As a mature senior citizen woman, I have found this product helps to fully moisturize my facial tissue as well as maintain skin plumpness. As a result I am told I look years below my age. SkinMedica Serum is far superior to other moisturizing brands I have used in the past. I am lucky to have found this product and plan to continue to use it for years to come.

Date of experience: August 21, 2021
Rhode Island
1 review
0 helpful votes
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Great sunscreen product
September 27, 2020

Elta MD uv Sport Broad Spectrum has been very effective in protecting my skin and spreads easily. I have been using this for several years and am very pleased to be ordering from Skincare market. This product comes highly recommended by my dermatologist.

Date of experience: September 25, 2020
Arizona
1 review
0 helpful votes
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Reputable company
September 18, 2020

Other websites were "backordered" indefinitely for my product. Found it in stock at SM with the exact same ingredients (not a knock-off) for the same price. Customer service kept me informed on orde status. Product arrived quickly.

Date of experience: September 18, 2020

Overview

Skincare Market has a rating of 3 stars from 79 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Skincare Market most frequently mention and customer service. Skincare Market ranks 28th among Skin Care sites.

service
14
value
15
shipping
16
returns
5
quality
14