• Skill Educators

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Overview

Skill Educators has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Skill Educators ranks 209th among Tutor sites.

  • Service
    1
  • Quality
    1
How would you rate Skill Educators?
Top Critical Review

“Horrible Customer Service”

Denise M.
1/26/16

I signed up for a course. After discovering I had a schedule conflict I tried to contact them to switch to a digital format instead of a live course. No one answers the phone at this company. No one answered the chat feature on their website. I also sent two e-mails to the company. It took 7 days to get a response. They allowed me to switch the course format. I was to get the digital link 2 days ago, still have not seen it. Same customer experience... no one has yet to respond to 2 emails inquiring about the course link, no once picks up the phone at their published number of *******585. No one answers the "live" chat feature on their website. Next step will be to dispute the credit charge with my credit card company to see if I can get a refund. Their website is "pretty' and appears to be legit but the 24/7 customer service that they list on their website is laughable. If you are considering purchasing a course, I highly recommend calling them first to see if you can even get anyone to answer the phone.

Reviews (1)

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Thumbnail of user denisem56
1 review
10 helpful votes
January 26th, 2016

I signed up for a course. After discovering I had a schedule conflict I tried to contact them to switch to a digital format instead of a live course.

No one answers the phone at this company. No one answered the chat feature on their website. I also sent two e-mails to the company. It took 7 days to get a response.

They allowed me to switch the course format. I was to get the digital link 2 days ago, still have not seen it. Same customer experience... no one has yet to respond to 2 emails inquiring about the course link, no once picks up the phone at their published number of *******585. No one answers the "live" chat feature on their website.

Next step will be to dispute the credit charge with my credit card company to see if I can get a refund.

Their website is "pretty' and appears to be legit but the 24/7 customer service that they list on their website is laughable.

If you are considering purchasing a course, I highly recommend calling them first to see if you can even get anyone to answer the phone.

Tip for consumers:
Stay away from this company, it appears to be a scam

Service
Quality

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