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Sixity Auto Parts

Overview

Sixity Auto Parts has a rating of 4.5 stars from 497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sixity Auto Parts most frequently mention customer service, fast delivery and great price. Sixity Auto Parts ranks 16th among Auto Parts sites.

service
62
value
11
shipping
12
returns
9
quality
443
This company responds to reviews on average within 28 days

Instant Feedback

5,528 reviews
How would you rate Sixity Auto Parts?
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Louisiana
1 review
0 helpful votes
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Great
April 1, 2025

My experience was great, the product came within a reasonable time and was good quality.

Date of experience: March 22, 2025
Texas
1 review
0 helpful votes
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NGK sparkplugs
April 6, 2025

I had a good experience with my purchase and will be returning for more parts in the future

Date of experience: March 27, 2025
Ohio
1 review
0 helpful votes
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Auto parts
February 16, 2025

I couldn't find my part anywhere not even the Ford house had it. Ford wanted me to order my part with parts I already had and didnt need. With sixity auto I was able to find what I needed and had it at the house in a couple business days.

Date of experience: February 15, 2025
Georgia
1 review
0 helpful votes
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Site's legit, great ship speed
March 27, 2025

Sixty Auto Parts shipped the spark plugs I'd ordered fast and they got to me undamaged. Great company!

Date of experience: March 17, 2025
Missouri
1 review
0 helpful votes
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Highly recommend this company
March 23, 2025

Easy to order, arrived when I needed them. Great customer service when I had a question. I actually talked to a caring and well informed person.

Date of experience: March 13, 2025
Tennessee
1 review
2 helpful votes
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Received a wrong cv axel, called sixty twice got the same guy both times and he made me feel like I was during him a favor by calling him. Don't buy from this company if you want the right parts. Worst customer service ever.

Date of experience: August 28, 2024
Texas
1 review
0 helpful votes
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Complete gates tensioner kit
April 29, 2025

Really bad this time I ordered some parts before with no problem but I don't understand why all this BS when I been telling you that I just want to return this items and get my money back I not happy I don't know what else want to hear

Date of experience: April 19, 2025
Amada S. Sixity Auto Parts Rep
1 day ago

We fully refund for parts that are returned timely in new and uninstalled condition. We have return information available on our website.

Texas
1 review
0 helpful votes
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WORST SERVICE EVER
March 9, 2025

As an Automotive teacher on a tight budget, I decided to give Sixity a shot for purchasing CV axles for my Honda, and it was a huge mistake. The photos clearly show that the CV axles don't fit because the shaft size is completely wrong. After five frustrating phone calls and countless emails, I've been told that return shipping labels would supposedly be sent out—yet here I am still waiting! To add insult to injury, they plan to deduct return shipping costs from my refund, even though they are the ones who sent me the wrong parts! Once I finally get those shipping labels, I'll have to track the part and notify them when it arrives back at their location just to get a partial refund for their blunder.

Date of experience: February 27, 2025
Amada S. Sixity Auto Parts Rep
2 months ago

Thank you for your feedback. Upon further review of the messages sent, we were very transparent on the terms regarding the shipping label, and you agreed to these terms for it to be deducted from your refund. We keep track of returns for orders we have sent return labels for. We simply suggested to keep track of your item to make sure it arrives, and to reach out to expedite your refund, but it is not required. We sent the return label as requested to the email address we have on file for you. If there is another you would like us to send it to please contact our service center to arrange for it to be resent.

Georgia
1 review
0 helpful votes
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Done
March 11, 2025

Had to sort thru too many options to find what i needed, after surching the exact part #
I was expecting my complete shipment at same time as the first half, i received, so i could make a trip out of state for a family members wedding, on saturday but completly missed it, was never notified of a split shippment until i called about only recived half the order.
I will never use Sixty Auto Parts again

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
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Oem
April 2, 2025

Assume from shipping handling. Would be nice to add extra padding to prevent damage during shipping.

Date of experience: March 23, 2025
California
1 review
0 helpful votes
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Customer service is non existent it seems. Been trying to call and get an email response to fix an order I placed for 2 days and can't get ahold of or a reply from anyone.

Date of experience: March 7, 2025
Amada S. Sixity Auto Parts Rep
1 month ago

We're reaching out to see if we can assist. Please check your email and phone as we've left messages.

Virginia
1 review
0 helpful votes
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Design
March 23, 2025

I would say I am disappointed that your logo is not on the spacers like pictured. It's actually the reason I bought them was for your design, or stickers would be nice to show off the brand

Date of experience: March 13, 2025
Massachusetts
1 review
0 helpful votes
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I bouth a 6pk of coils and a 6pk of spark plugs. I only received 5 spark plugs and I wasnt satisfied with the quality of the ignition coils and the spark plugs because they only sent 5. I have been calling for 2 days on a row and they dont answer the phone. Im still waiting to get my money refund. Is imposible to comunicate with this company. First and last time for sure.

Date of experience: March 4, 2025
Amada S. Sixity Auto Parts Rep
4 weeks ago

We apologize for the issues you have encountered. Upon further review we see that we sent you a return label and your order has been refunded in full.

Florida
1 review
0 helpful votes
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Long Shipping Times
February 18, 2025

I ordered parts for a 2014 Ram. The parts have yet to be delivered. Tracking said by 10 pm on the 15th. I ordered on the 8th. 7 days is a bit long when you need critical parts. The website wasn't that user friendly.
I discovered this while searching for replacement parts for the afore mentioned vehicle. I may use Sixty Auto Parts in the future. However not for something critical for vehicle operation. Lead times are just to long.

Date of experience: February 17, 2025
Texas
1 review
0 helpful votes
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Used parts but good customer service.
April 15, 2025

I received used spark plugs but customer service was very responsive and helping resolve the issue.

Date of experience: April 5, 2025
North Carolina
1 review
0 helpful votes
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Missing items
March 27, 2025

Revived order it was open and missing an item. I called was told I'd revive a call and have the missing item sent out. I have yet to here form them

Date of experience: March 12, 2025
Amada S. Sixity Auto Parts Rep
4 weeks ago

We've reached out to make sure we have the correct information regarding how many replacements you need. We apologize there was in transit package damage and you were missing some plugs.

New York
1 review
0 helpful votes
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Great service,great products!
March 21, 2025

First time ordering from here. Product was delivered as it should have been,works well and saved money!

Date of experience: March 11, 2025
California
1 review
0 helpful votes
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Easy site, fast service!
March 4, 2025

Easy site, fast service! Could navigate the site with ease and received my part in a very timely manner.

Date of experience: February 22, 2025
Connecticut
2 reviews
0 helpful votes
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Face filter, but
March 4, 2025

Great selection. Easy ordering Said it was a crossover from a NAPA 1069. The filter all worked fine but it's shorter than the Napa 1059.

Date of experience: March 3, 2025
Alabama
1 review
0 helpful votes
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No problem
April 27, 2025

No problem no problem no problem no problems no problems no problems

Date of experience: April 17, 2025