SiteGround

Siteground is expensive. The price of it is high comparing to other hosting and its configuration. Besides, there may have a business with codeable and for which they have partnership with codeable.io. Codeable is expensive but it has less skilled programmers. Most of the programmers of codeable don't know simple SSH. Codeable estimates $300 to migrate a simple woocommerce site which can cost highest $50 in upwork or freelancer. Even as much as I know, siteground itself migrates big sites for $25 only. Siteground recommends to its clients to use codeable for which its clients are getting great loss. As most cliens of siteground are not expert in technology, it is hard for them to understand and so they depends on its recommendation. For this reason, I can think that they are not honest and moral to their clients.

I was contacting the help center via chat, as I was already searching for hours for a solution to my problem. The technical assistance was analysing, asking the right questions and passed my support ticket over to the 2nd level team as the question was more tricky. The 2nd level solved my issue :).
All in all from starting the chat, waiting the chat to be started, writing with the 1st level and having the answer that solved my problem from 2nd level, it took about 45min.
Really well done! Friendly and competent team and great workflow within the help center.

I recently moved from Hostgator to SiteGuard and currently I have the same site www, padlocks.co.nz on Hostgator and www.padlocks.online at SiteGroiund, Both hosts offer excellent chat support. I find the SiteGround website complicated to navigate round but it does offfers more oportunity to develop ones site. My website is marginally faster on SiteGuard but don't believe all the hype from the affiliates as SiteGuard offers them generous rewards for promoting their site.

Hosting is becoming pathetic with siteground. Support is down the hill. I am already in the process of moving to another company.
I was trying to upload 800mb file to migration tool. It is taking several hours. I uploaded to their file system and asked them to import to wp migration tool. They refused to help and they left me hanging.
Recently bought namehero. They could attach and I could restore. But, siteground is taking terribly long and they could not help me through any process to restore my site.
I already have account in hostinger and namehero. I will move everything out soon.

Vladislav was the customer service representative that helped with my tech support and questions about their product. His answers were timely, helpful and understanding.

Rosen a saved my day in few minutes, Siteground assistance is 90% of the time excellent, then of course it depends on the team member you get, but they are all friendly and ready to help 24/7

Every issue I've ever had (big or small) has been dealt with and resolved very quickly and easily. This is the kind of support other tech related companies should be striving to emulate. Thank you!

When I opened my first website I had thousands of offers online to chose from. I cound't make a clear decision. A friend told me to start with Siteground. "It's a bit expensive" he said "but you'll never be alone. They have great customer care!".

And that's more than true! For some issues base on the covid emergency I had to cut down some costs and even if my questions were all concerning a downgrande of the services that Siteground is selling to me (aka less money income for them) they always adviced me for MY best and not for THEIR best.

I am very, very grateful for this and I'll suggest to everyone to use Siteground, a company that puts etics in its job.