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SiteGround

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Oregon
1 review
0 helpful votes
Follow Lynn T.
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Love SiteGround!
January 23, 2024

After using several other hosting/domain services over the last few years, I have 4 websites and 5 domains now hosted/registered with SiteGround and I highly recommend their services. Their customer interface is very well organized and intuitive, so it's quick and easy to manage my stuff. Almost all questions are easily answered through their help menu. On the two rare occasions where I needed human help, it was provided quickly and efficiently. Won't go anywhere else!

Date of experience: January 22, 2024
California
1 review
0 helpful votes
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I have very few problems with SiteGround services but, on the occasions when I have a problem they are always there to help. Very professional and patient. Far better than the more widely recognized companies. The Motley Dog Training team recommends SiteGround.

Date of experience: June 6, 2024
Philippines
1 review
0 helpful votes
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Their customer service is on point. You can get fast information, and honest recommendations on their hosting plans- even if might lose business- meaning there are no false promises. Ive ben a siteground user for more than 5 years, our team is very satisfied.

Date of experience: April 7, 2024
South Carolina
2 reviews
0 helpful votes
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This web hosting company has truly revolutionized my experience with building and managing websites. The interface is incredibly user-friendly, allowing for quick and hassle-free website creation and management.

Date of experience: April 2, 2024
California
1 review
0 helpful votes
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SiteGround is the most professional web host I have ever used. Super fast. Great tools. But the best thing about SiteGround is their support. They never fail to provide punctual and thorough guidance. They always have the right answer, and every single rep is absolutely knowledgable and an expert at what they do. I always feel they truly care about me and my projects. This is extremely rare. I wish every tech company and tool had this level of support. Will always recommend SiteGround to my clients.

Date of experience: January 31, 2024
Massachusetts
1 review
0 helpful votes
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I am pleased today after having fixed the website that was down, in five minutes. Technical support was instantly available, courteous, and competent. After I followed a few clear instructions. All was back in shape. I am not a professional developer. This kind of assistance is crucial for me and SiteGround delivers.

Date of experience: February 17, 2024
Tennessee
1 review
0 helpful votes
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I am new to web development and hosting. You could call me an entrepreneur. I still suffer from imposter syndrome. So, I had a client that I built a site for contact me and say their emails quit working. I had no idea that what I had done messed up their entire workplace email system. Needless to say, I was scrambling to figure out how to fix it. It dawned on me to contact SiteGround for help and the representative (via chat) walked me through step by step how to resolve the issue. I learned a lot and got all the help I needed. Thank you, SiteGround!

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
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The platform is very straightforward and easy to setup and start creating websites. The Support team is unlike any I have ever repeatedly worked with - Absolutely amazing, very professional and always willing to help out with the best in class support service.

Date of experience: March 19, 2024
Thailand
1 review
2 helpful votes
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Support is sensational
August 14, 2021

Ive been hosting my domains via SiteGround for years - and will continue to do so because of their incredible support.

They stick with you until the issue is completely solved and their advice is always spot-on.

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Date of experience: August 13, 2021
Netherlands
2 reviews
1 helpful vote
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They are always cooperative and supportive. Helping new startups with all requested supports and their easy to manage tools are always good for new startups. Previously, unfortunately I stopped working with them but that was purely due to some of my personal issues. And my previous experience with them was so good that still they are my first priority.

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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I feel supported
May 17, 2024

Site Ground's customer service is why I switched and why I stay. The rep stayed on the chat with me while I successfully made a domain transfer and helped me through it all. I felt at ease and supported throughout the process.

Date of experience: May 17, 2024
Greece
1 review
0 helpful votes
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For some months, I've been trying to make a career switch while living in a country that is in economical decline. Being backed by Siteground's Grow Big plan makes me feel stronger in this difficult path. Every service I have used has been top notch and I can't be more thankful.

Date of experience: March 1, 2022
Missouri
1 review
0 helpful votes
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Great support
December 20, 2020

I had to talk over a site from another and seemed to have some issues, mostly because I didn't understand since this was my first time with SiteGround. Within about 30 minutes (two different chat sessions) everything was resolved.

Date of experience: December 19, 2020
Texas
1 review
11 helpful votes
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Wonderful Support!
November 24, 2020

Knowledgeable and fast support!
I build a website by myself on WordPress, so I have questions every week about something. Or I need help with something. They are kind and very patient with me. In my opinion, Siteground has the best support team. I use to have in past Godaddy and HostGator. I can't even compare.
Also, Siteground provides an SSL certificate at no extra charge that is included in each plan. I love their service!

Date of experience: November 24, 2020
Australia
4 reviews
0 helpful votes
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Web Hosting
June 21, 2021

2 years ago, I took over the management of my website. Previously, I had paid thousands of dollars for other people to do this with some serious issues happening. One of the first steps was to find a trusted web host. After researching, SiteGround came up. I have been with them now for nearly two years and they are great.

Date of experience: June 20, 2021
Ohio
2 reviews
0 helpful votes
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Siteground is worth it
June 15, 2024

Hello everyone; siteground is worth the price due to its great services and backup features, also let's not forget the quick understandable customer service. I recommend siteground.

Date of experience: June 15, 2024
Thailand
1 review
0 helpful votes
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Today, I dealt with Nikolay.G. I think the G stands for gangster; what a superstar. But seriously, every chat I've had with them has always been positive. Thanks to the team at SG.

Date of experience: June 1, 2024
North Carolina
1 review
0 helpful votes
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Sitebround is a Top Notch Web Hosting Company
March 28, 2023

I have developed websites for more than 20 years and have hosted with numerous companies. Most of them have significantly downgraded the level of customer support they provide, but Siteground's support only gets better. Let me tell you why I say this:

1) I work in Joomla. It's not popular anymore, but they still host Joomla sites and they know the platform. I don't need help often, but when I do I need an expert. The support techs at Siteground are experts and they have never let me down.
2) They are accessible! I can actually be in a live chat with a real person or have a support tech on the phone in just a few minutes. And when I reach them, they speak perfect English.
3) They simply understand the problem and provide solutions for me to resolve it.

I'm too busy to write reviews, but I want to give Siteground a big thumbs-up for consistently being the best web hosting company I have ever used.

Date of experience: March 27, 2023
SiteGround W. SiteGround Rep
over a year old

Thank you for the awesome review of our services, Rick! We're really grateful and appreciate you sharing your experience with us. We'll pass your kind words along to the whole team!

Virginia
1 review
0 helpful votes
Follow Masha L.
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This company's tech support is by far the best in the industry. I manage multiple websites for my clients so I've contacted SiteGround support on multiple occasions. Every time they went far above and beyond what was required, answered all my questions, provided assistance and made sure my issues were resolved. Their Wordpress hosting is pretty fast while also budget-friendly. I recommend this hosting company to all my clients.

Date of experience: July 6, 2021
Brazil
1 review
0 helpful votes
Follow Pedro Márcio D.
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The level of support has undergone a remarkable transformation since the beginning of the year. This achievement deserves heartfelt congratulations to each and every one of you. Your dedication and hard work have made this success possible. Keep up the excellent work and continue to strive for greatness. Together, we can achieve even greater heights in the future. Well done!

Date of experience: July 24, 2023

Overview

SiteGround has a rating of 4.2 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 22nd among Web Hosting sites.

service
128
value
120
shipping
17
returns
23
quality
112
This company responds to reviews on average within 0 days
+37