Hosting is becoming pathetic with siteground. Support is down the hill. I am already in the process of moving to another company.
I was trying to upload 800mb file to migration tool. It is taking several hours. I uploaded to their file system and asked them to import to wp migration tool. They refused to help and they left me hanging.
Recently bought namehero. They could attach and I could restore. But, siteground is taking terribly long and they could not help me through any process to restore my site.
I already have account in hostinger and namehero. I will move everything out soon.
We are sorry to hear about this. We have identified your latest chat where you have discussed the file upload issue with one of our representatives. He has indeed focused on the 3-rd party migration tool error, instead of on the actual file you wanted to have uploaded. Since you left the chat too quickly, he didn’t have time to provide you with an alternative solution after realizing the problem. We are sorry that this misunderstanding has negatively affected your opinion about our services and we will make sure to give our agent feedback to prevent similar situations in the future.