SiteGround

I have found the level of support offered by SiteGround to be one of the best in the industry. I have always been able to get a response from them within minutes. They have ALWAYS proved to be very knowledgeable and have directed me to solve the issue within a few steps.
Great job SiteGround

SiteGround is the absolute best hosting company in the world. I have used nearly 4 other hosting companies, but once I found SiteGround the search was over. The hosting is fast and reasonably priced and the support is AMAZING. Literally, the support has saved me so much time and money over the months.
The support has helped me with errors I get on my site not even related to hosting. They are so knowledgeable, friendly, and even funny at times. Most hosting companies have terrible support from what I have found. SiteGround is top-notch!

Also, I should mention that if you use WordPress SiteGround offers an amazing site optimizer plugin and a security plugin. These are exclusive to SiteGround and are amazing!

I had 2 support chats in one weekend, the first a phone call to troubleshoot an issue I had, and the second a chat to prevent a similar issue in the future.

Both occasions the support tech went above and beyond. Thanks to Alex for a seemingly small but powerful suggestion, and Petar M for concisely explaining my issue and the solutions. Got it resolved really fast!

Thank you, Ervin, for being so kind and understanding and for being so proactive about my concern that I had today. Often times, it is difficult to deal with costumer support. Sometimes, it even feels like I bother them. This is not the case with you. I felt as though you are very happy to help. I really appreciate that. The world is so crazy right now and it needs the kindness that you radiate. Thank you again so much. I wish you great health and that you advance in your career.

I've been using Siteground for more than 3 years now. The hosting is very responsive and the support team is very responsive too. I believe having great support team is very crucial for running any WordPress and WooCommerce site because the chance of getting into trouble comes almost daily.

The great features of Siteground I like the most:

1) of course fast hosting with good TTFB

2) great support and got things sorted out almost every time and direct me to the right path to get in touch with software developer

3) Fundamental WordPress tools like Backup and Staging which are built into the service is very important for me because you never know when thing can go south. So staging a test site and backup safe me a lot of troubles.

So far so good.

Almost no wait time when using chat. Awesome. Great experience. I liked their larger chat interface that they had earlier better, and that was worth 6 stars... but hey.

I've been a customer of SiteGround for going on five years, managing dozens of smaller client sites as well as my own. Over that time, I've had plenty of issues to contend with, and have reached-out to the customer service team at SiteGround dozens and dozens of times.

What's amazes me over all this time is how each and every technician I chat with (or otherwise interact with) always has the same positive, friendly, "what can we do to help you" attitude. Every time I chat with them, I'm made to feel like a friend of their organization, and I sense that they'll stop at nothing to resolve my issue as quickly yet professionally as possible. In a day and age when it seems most organizations are too busy or don't want to put the time or money into truly helping their customer base, SiteGround seems to have taken the opposite approach and, in my experience at least, seems to always have my back.

There are lots of web hosting companies out there--hosting is almost a commodity. While SiteGround has very competitive pricing, their network is rock-solid and, I believe, they can compete with anyone, it's the customer service that has kept my business with them for nearly five years now.

Can't speak highly enough of Siteground. Outstanding services & features. But the customer service is what really stands out. I honestly have never experienced such good customer service.

I needed to make a quick update on one page of my site -- and the durn thing would NOT let me login. Wouldn't even let me get to the login page(this is wordpress), and instead, kept shooting me back to my home page.

George had the presence of mind to ask if I'd recently added any plugins, which I had. He then disabled it, and I was back in business! This was especially important as I was running a promo... and it was CRITICAL the site work.

Siteground Super Host that has excellent Customer Service and extremely knowledgeable about their products and Services. I really feel comfortable knowing they are managing and hosting MY Files and Website. Truly Happy I studied Tutorials that give Standing Ovation To Siteground Web Hosting...
Sincerely, this review comes from their current Client Fitnessdollz.com

Loved working with Viktor he is very clear, and provided the best professional support and clarity!
Will definitely recommend Siteground.

Siteground Technical support always responds quickly and go above and beyond, leaving no stone unturned and dig deep to fix problems as fast as possible. For example, a Technical Support guy named Adem S. Personally dug deep into a complicated SSL issue to discover the root cause then he explained in easy to understand language what was causing the problem, the various options I had and even guided me into making the best decision. I am very impressed because he made me feel like a valued customer.

The SSL problem was caused by the way WordPress works and its impact on the Wordfence plugin, so it had nothing to do with Siteground really, but this Technical support guy spent a lot of time to help me discover the cause and fix it.