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SiteGroundReviews 561

4.2
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SiteGround Reviews Summary

SiteGround has a rating of 4.2 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 22nd among Web Hosting sites.

service
128
value
120
shipping
17
returns
23
quality
112
This company responds to reviews on average within 0 days
South Africa
1 review
0 helpful votes
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Exceptional
November 18, 2020

I have not had one interaction where Site Ground didnt go the extra mile to resolve my issues. Thanks team! Keep it up!

Date of experience: November 17, 2020
BQ
1 review
0 helpful votes
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Domain NS issue
November 17, 2020

Great help from Ivan! He gave me the correct information about changing my Go Daddy DNS info. Now I can move on... thanks!

Date of experience: November 16, 2020
Malaysia
1 review
0 helpful votes
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Amazing Customer Support
November 16, 2020

Siteground support always meets my expectation, fast responses, high expertise and everyone is willing to help.

Date of experience: November 15, 2020
Argentina
1 review
0 helpful votes
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Excelente
November 15, 2020

Llevo trabajando desde 2001 en tinternet y desde que encontre esta empresa me ha cambio la vida en relacion al hoating y al soporte sinceramente son excelentes!

Date of experience: November 15, 2020
Canada
1 review
0 helpful votes
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Best customer service
November 13, 2020

Anastas K. Is very perceptive and super helpful. Grateful for her service. She was kind and very patient even the questions that sounds silly.

Date of experience: November 11, 2020
Washington
1 review
0 helpful votes
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Very smooth process
November 11, 2020

I appreciated Lila's efficiency in helping me move my website to Site Ground. The process was done in no time - painless!

Date of experience: November 11, 2020
Texas
1 review
0 helpful votes
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For Ivelin, this manifested into a one-call-close for him. You would think that says it all. But, I had become so disenchanted with GoDaddy that maybe even a bowl of spinach would sound good to me now.
I began with the one year plan and as long as they do a bang-up job I'll stay.

Date of experience: November 11, 2020
Mississippi
1 review
0 helpful votes
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Domain replacement
November 11, 2020

Need information about DNS and domain replacement. Got GREAT results to all my questions. Dzhanan H. Was very knowledgeable of the system.

Date of experience: November 10, 2020
New York
1 review
0 helpful votes
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Clear and to the point
November 10, 2020

Stefan answered my questions concisely and clearly. Siteground has excellent tech support. I have grown as a developer in part from their help. Good support is worth paying for.

Date of experience: November 9, 2020
California
1 review
0 helpful votes
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I am new with hosting my website at siteground, and they have been right there for me answering all of my questions and helping me out - even on a weekend! I am very impressed with their help and service, and happy to have my site hosted here.

Date of experience: November 9, 2020
Florida
1 review
16 helpful votes
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Super upbeat crew over there at Siteground! It makes such a difference when you feel their helpfulness and willingness to answer questions and like they are enjoying talking to you. Really the best experience. So far I have had about 4 or 5 chats for different questions I had as a newbie to their system and all of the folks I chatted with were outstanding in their attitude and level of helpfulness. Love Siteground!

Date of experience: November 9, 2020
Massachusetts
2 reviews
0 helpful votes
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I'm a happy subscriber to Siteground. Moved away from Hostgator about 4 years ago. I've always been happy with uptime and chat support at SG. The load speed has never been a problem, nor issues with Wordpress. I found myself today facing renewals of 24, yes you read that right, 24 sites over the next 6 months. Moving them all to another hosting company seemed like the way to go, but the tech and billing folks at SG talked me off the edge, and we put together an affordable solution. It's still gonna be expensive 36 months from now when I have to renew again, but until then I'll likely be happy with the service, like I've been for the last 4-5 years.

Date of experience: November 9, 2020
Israel
1 review
0 helpful votes
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Amazing as always
November 10, 2020

Transfered to sitetools smooth and without bugs,
The support is amazing and trasferring ownership is genius!
LOVE WORKING WITH SITE GROUND - CLOUD ACCOUNT

Date of experience: November 9, 2020
Australia
1 review
0 helpful votes
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Website Issues
November 6, 2020

I love the team at Siteground as they always fix my technical problems. Will stay with them for a while.

Date of experience: November 5, 2020
India
1 review
0 helpful votes
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I had some speed issues my website. They solved very quickly. I recommend them. Thanks. Chandan singh

Date of experience: November 4, 2020
Finland
1 review
0 helpful votes
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I had some problems with emails not getting through to my Mail app. There is a cool function on cpanel I was unaware of Spam Experts. It solved the problem. I took less than 10 minutes to get it all solved.

Date of experience: November 4, 2020
Senegal
1 review
0 helpful votes
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Awesome
November 3, 2020

Fast and effective, the tea was very helpful, even my request was unsual, the technical team helped me, thanks so much

Date of experience: November 3, 2020
Canada
1 review
0 helpful votes
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Awesome
November 3, 2020

Fantastic support. Always have a positive experience with their support team. Highly recommend them!

Date of experience: November 3, 2020
Philippines
1 review
0 helpful votes
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Billing
November 3, 2020

Very efficient service. Support is there when you need it.

My problem was with my billing. From my original mode of payment, I renewed it via Paypal. The response rate was amazing. No hassle especially that I am also a lot of things to attend to.

Date of experience: November 3, 2020
Spain
1 review
0 helpful votes
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The team, It's amaizing, it answers all your questions no matter how many they are and that is why they are the first option that I will choose to start in the digital world

Date of experience: November 1, 2020

About the Business

Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!


siteground.com
Founded in 2004
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