Today I went to SingPost to get my parcel. I didn't open it in the post office til I get home. I was so frustrated to find out that my parcel is just an empty box.
Wrote in many times to expedite delivery of my items which were already picked up by Ninja van driver since 8nMay 2020.
Why todate - 13 MAY, they are still delaying and not delivering to me at all?!
I've been shopping on Singsale for years and can't keep track of how much I've been spending on them.
If you buy some brand you know very well, most of the time it turns out ok, but pray, do not buy from what they advertised generically as 'italian leather', 'fashion/designer shoes', etc. Most of the time, they are low quality, cheap looking products and the returning process is way to painful for you to get involved.
They have the worst customer ever. When something goes wrong and you ask them to resolve, if they take some action, it takes forever. Otherwise, most of the time, they just ignore your messages. Yes, totally ignore.
It's not uncommon that problems occur with online shopping. We all know that. But I have shopped on sites that you know for sure if something's wrong with your order they'll try their best to fix and the refund happens super quickly. I mean, the refund should always be as quickly and simple as when you buy, otherwise you'll feel like being ripped off.
When you receive a broken or lost item, you want to have the refund asap. But it never happens like that. You'll end up forget about it and I checked several times, they never refunded what they promised.
Even with many good price items that they have, I am sorry to say I will never shop there again and would like to warn everyone about the horrid irresponsible service.
Scammers are using this web site to cheat people. Please stay away from this web site. Do not trust any services offered from this site.
On several occasions I have bought stuff on Singsale.
I do not think they often have good deals on designer clothes, I have never heard of a lot of the "brands". Mostly I buy toys for the kids.
They hardly ever make their estimated shipping date so that is very annoying but if you know about this and you are not in a hurry to get your stuff, it is a good way to order kid toys.
So far I have not had to deal with returns so I cannot comment on that.
Answer: Hello Pyae, Thank you for your question. I have checked on your order and can see that this has now been delivered. I hope you love your order.
SingSale has a rating of 1.6 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SingSale most frequently mention and customer service. SingSale ranks 11th among Flash Sales sites.