SimplyElectronics.net

They make it look like you are buying from a UK company by misleading photos of English people and a UK phone number. I bought an panasonic HD camera from them and when I tried to claim under warranty it was refused because the camera came from Dubai. They wanted me to send it back to an address that was setup for postal fowarding. If you need more info on this company visit http://simplyelectronicsnot.webs.com/ which is setup by another unhappy customer

Where to start? Ordered a Samsung Galaxy A5 4G LTE phone, at what i thought was a bargain £249, due to the fact they are £350 in the majority of other places. Dispatch time was 2 - 3 days. Waited almost 2 weeks item was not even dispatched. When i went back to the site the title of the item had changed to Samsung Galaxy A5 A5000 Duos, which is the slightly older and lot cheaper model that you can get from most places for around £250. Emailed company, was eventually told item was dispatched on 6th March. By 11th item still not delivered. So i mailed them again. 2 hours later received an email with tracking number saying the item should be here soon. Did arrive on the 12th by DHL 24HR delivery, so the item had never been posted when they said it had. Beggars belief a "U. K." company can get away with this bull. Would never use this lying cheating site again, and would highly recommend buying from somewhere else IF you want to receive the item you actually order!

Tried to purchase a Tamron lens by them, as their price was the lowest available online... Unfortunately, at first they seemed legitimate but at the end it appears that do not ever intent to sent the product and want to hold your money as long as possible...
After 7 business days I cancelled the order, as they were trying to convince me to accept a delay after a delay in submitting my order. Upon cancellation they said that they want TWO weeks to issue a refund, where they charged my credit card at the same instant I placed the order... Terrible service, terrible support and probably a scam or a "bonzi" type scheme fraud... Now I am waiting for the refund for a couple of days until filling a chargeback with my bank.

Stay as far away as possible.

ONLINE THIEVES

Rest assured, that if you order from Simply Electronics you will have a shopping experience that will make you question your commitment to ever ordering online again.

Do not be tricked by the UK feel to the site and telephone number.
Do not be tricked by the seductively low prices.

The chance of you receiving your order within a reasonable timeframe is tiny. I waited a month, of course having paid up front on an item which was reputedly in stock. I can only assume that they tried too sneak it in under the customs radar because I was presented with a bill for £90 to cover import duty. When Simply Electronics declined to pay this I had the item returned. And that was where my problems started. 4 months have gone by since original payment and still no refund despite all the nicely nicely responses telling me it is in process.

DO NOT BUY FROM SIMPLY ELECTRONICS

I made an order for a samsung phone and nothing came for 3 months. Until now I have not received my money back, and then they closed the site down. I believe alot of people have been frauded, and despite involving consumer watchdogs and police i was unable to get my money back. It seems to me they have ripped off thousands of people and its not on. Here is the parent company http://eservicesgroup.com, I found this information about them, their owners are nowan mok and alan lim and live in hongkong. Email them at *******@eservicesgroup.com and *******@eservicesgroup.com to complain and see if any way to get money back. I'm going to keep trying. And complaining to authorities, please add any information if you have it on these fraudsters.

DO NOT BUY FROM SIMPLY ELECTRONICS
REPORTED TO UK FRAUD ACTION POLICE

I ordered this product on 5 Dec and paid for it on 10 Dec. I received a note from their courier saying that Duty had not been paid and I would need to cover £90 prior to delivery. I contacted Simply Electronics who said they would resolve it. After 2 weeks I gave up and requested a refund.

4 months later Simply Electronics are still claiming that they are sorry that it has not been refunded £3,015, due to technical issues with their system... or similar. I have sent in the region of 30 emails and called on the phone to resolve this. It now appears that they have no intention of doing so. I can only describe this as theft!

Having made a point of telephoning and checking the availability of a product, I was told the item is in stock. My money was taken within seconds of me placing my order the cost was over £1000, 20 days later still waiting. They show a 2-3 day despatch period. I have rung 3 times, the last time I was told on packing my product it was found to be faulty. So I suggested they send a replacement, I was then told they were awaiting a replacement from their supplier. So why are you still showing the item as being in stock? I asked. At that point it was made clear I can take it or leave it. Surely I cannot be the only person being misled.

I have requested a refund in full and have complained to Trading Standards.

I bought mobile phone from then. Firstly they forgot to process my order so it was delayed in arriveing. Then when I received the phone it was supplied with an European charger and the manual was in German! Once I tested the phone it turned out to be faulty so I returned it. I am still waiting to receive my refund a month on. You can try ringing but you are left on hold for ages. I thought this was a safe website as I paid through Google checkout. My advice - stay well clear!

Ordered and paid for my Playbook on 16th January. Got a email confirmation instantly and that was it 2 weeeks down the line... They have an impressive website that lures you in with live real time stock but thats is it really. They alwasy give you that reply email that they are on the case but you can wait until you only have whites on your eye and still nothing will ever happen... really my fault, you try to give this little companys a chance to fight the big boys but it shows why they cannot compete, not good enough, amateur staff who probably hates their own company as much as the customers... No future here... am waiting for my refund and news about his company folding soon... a non starter really... STAY AWAY!

I bought a samsung s3 lte from this lot from what I thought was a uk company but are based in hong kong ( counterfeit central) they apparantly used to trade on ebay
Anyway someone I know told me that I should check if the phones fake by checking the imei number on the box
You can then guess the outcome, yes its fake
My wife said send it back for refund but its clealy obvious by the numerous complaints on every review site that these crooks dont want to give you your money back
I ve now emailed them stating that I ve contacted samsung to confirm that the pbone is a fake and if I dont get a refund (theyre not getting phond back as keeping it as proof of dodgy dealings) then I will be passing details onto the police on the grounds of fraud/counterfeit goods/copyright infringements
Because theyre crooks I dont expect to hear from them
I suppose I m lucky as most folks havent received goods or a refund