SimplyElectronics.net

I bought a samsung s3 lte from this lot from what I thought was a uk company but are based in hong kong ( counterfeit central) they apparantly used to trade on ebay
Anyway someone I know told me that I should check if the phones fake by checking the imei number on the box
You can then guess the outcome, yes its fake
My wife said send it back for refund but its clealy obvious by the numerous complaints on every review site that these crooks dont want to give you your money back
I ve now emailed them stating that I ve contacted samsung to confirm that the pbone is a fake and if I dont get a refund (theyre not getting phond back as keeping it as proof of dodgy dealings) then I will be passing details onto the police on the grounds of fraud/counterfeit goods/copyright infringements
Because theyre crooks I dont expect to hear from them
I suppose I m lucky as most folks havent received goods or a refund

Camera purchase £350 ish, with a few trimmings. 2-8 days free delivery. The 7th day, began to feel pangs of doubt. Tried for a second time to track my purchase. The 'Mickey Mouse' " track your purchase" gizmo is Toilet! Speaking eventually to an (the) employee. You have had my dough so why the, no show. Believe me EvEnTuALLY, they are admitting they haven't sent it. This is the 9th day, and i'm unreasonable for expecting anything but late?!. Tomorrow will be my Dads 80th. This company are a bunch of unts, They are emotionless, because, as i said there is a voice at the end of the line. Web site offers to wrap your purchase as a gift. Fk. Me, they can't even get the. Stard off the kin shelf to bOx. They operate with no code, for the customer Do not purchase from these... kers. Free delivery is compulsory it seems cos it costs them nought to send it 'Gaffer' taped to their pet Tortoise. s.h.one t.!
La La Boy.

I ordered a 32gb ipad from Simply Electronics on 01/03/13, I saw their webpage saying best prices etc. I had a bad experience with another company also based in Hong Kong, so much that I placed the order by telephone specifically to ask whether or not this company was in HK which they denied.

Ordered item, status did not change until following week. They say up to 10 working days which is closer to 3 weeks before you can enquire where your order is and properly investigate it. I waited 2 weeks after quite a few calls made to them, I got really frustrated, staff will deny anything is wrong and delay you. I complained about lack of status update on their website and then got things like "Your acceptance of our offer is confirmed - order has been formally accepted", Order in queue - your order is in queue and will be processed for dispatch at the soonest available opportunity", "Order is progressing - your order is progressing. It is pending stock allocation or quality check before it goes out for delivery", "Order awaiting dispatch - Your order is pending courier dispatch. An email will be sent with the tracking details once it is shipped", and finally "Packed - your order is awaiting courier pick up and will be dispatched today or latest next working day".

Do not be deceived by this. Was unhappy and got in touch with a well known payment processing company who overseen payment to SE. They took this very seriously and did not tell me the full story, and although they made sure I got my money back, it seems that their senior people were investigating Simply Electronics. There are other review forums dating back the last few years with lots of similar stories about this company, I was horrified!

I ended up going to a UK high street retailer and buying directly since I was so fed up! Moral of the story, if you want your items to arrive, stick to what you know works. I'd now rather pay a bit more for a trusted name when ordering online.

Hi,

I have been chasing for battery replacement since last 10 days and all the response I get is sir change the cable, charger, battery, send us the screenshot and all the lame excuses of this world rather than serving the warranty.

Leah@ S. E in 2015 is still under the impression that batteries get damaged to overcharged. Since 2013 majority of the mobiles cuts of the power when battery is charged.

When I called samsung they can't recognise the product because it's a non uk movbile. Apparently it came from HONG KONG due to which I can't claim manufacturer warranty.

So long story short I have bought a product which no one is willing to claim the warranty.

However, I have filed a legal claim with OMBUDSMAN and raised a dispute with my bank to get my money back for non disclosure of origin of product.

DON'T BUY ANYTHING FROM HERE. THEY HAVEN'T GOT ANY POST SALES/repair phone number. All there representative are sitting in Philipine and no verbal interaction is possible.

I wish I would have read people reviews previously.

Funny thing. Today, I received via Fed Ex, a Nikon lens that I ordered at a really good price on Simply Electronics on 11/27/11. There was something a little odd during the ordering process (requiring me to give my cell phone number in order to get a verification via text message, in order to complete the transaction). That caused my suspicions to perk up a little, but I went ahead with the order anyway.
Then I went online to check out this company, and found all the horror stories and bad reviews. When I repeatedly tried to call Simply Electronics' 24 hour phone number to cancel the order, it was always saying the same message: "All circuits are busy..."This prompted me to immediately file a dispute with my credit card company.
A couple of days later, I received a FedEx tracking number, which I assumed was part of a scheme. I was very skeptical. When the package actually arrived this morning, I expected to find damaged or used merchandise. But, guess what? I received a new lens exactly as I ordered. It cost me about $100 cheaper than any other site. I'm a little shocked, and happily surprised.
All in all, would I recommend Simply Electronics to others? I guess I'd just tell them of others' bad experiences, and of my really good deal, and let them decide.

Very bad return policy,only 5 days? WTH. I will not shop here again, nor will I recommend it to anyone.

Hey eveerybody. I purchased an external battery pack (hypermac) from this website. I chose this website because it said it shipped in 2-5 business days. However, this product was not recieved before my trip to India (a week from the day I ordered it). After coming home from a 2 week trip, I began researching this website. Most of the review were from enraged technos like me who had not recieved their product and were not refunded. I began to get scared but did not get the chance to call or email them. I felt I learned my lesson and it would be too hard to get my 300 dollars back. However, nearly almost 2 moths later, a mysterious Chinese package was delivered to my door! I opened it up, and there it was, in the official box! However I began to suspect that it was a knock off. The box said HyperJuice, not Hypermac. However I was relieved when I called Hypermac to confirm it was official. Don't badmouth this site, just be patient. But I won't be buying here again.

THIS IS AN URGENT MESSAGE - PLEASE PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY! THEY WILL TAKE YOUR MONEY AND YOU NEVER GET YOUR GOODS AND WHEN YOU ASK FOR YOUR MONEY BACK YOU WILL HAVE TO CHASE AND CHASE AND CHASE AND CHASE AND CHASE CHASE IT! WE HAVE BEEN WAITING 10 WEEKS FOR A REFUND AND WE STILL WAITING. THE 'COMPANY' SEEMS TO BE BASED IN HONG KONG AND OPERATE 0844 TEL NUMBERS SO THEY CAN FLEECE YOU LEFT RIGHT AND CENTRE CAUSE THEY KNOW YOU WILL BE PHONING THEM LOOKING YOUR GOODS! SCAMMERS! DO YOURSELF A FAVOUR AND DON'T BUY FROM THEM. I ALSO HAVE BEEN TOLD EVEN IF YOU GET THE GOODS IN THE END THEY ARE RUBBISH! Thank you...

I have ordered a Canon lens and the web site and confirmation email noted an expected shipping in 1-2 business days. I also sent an email to change the shipping address but got no reply.

After one week, the order wasn't shipped and I have contacted them by phone. It should be send out on Monday was the reply.

A few days later, the order was not shipped at all and I asked to cancel the order, as stated on their web site.

They did not cancel the order but just confirmed that the order was in processing but they could not give a shipping date. This is strange because the web site show 1-2 business days and the stock was going up and down. So, 14 days gone by since the order was placed.

I did a second cancellation request and then I got a cancellation confirmation reply at last. But, we are now more than 15 days further and I am still waiting for a refund and yesterday I sent a new email but again, no respons.

Sorry, SImply Electronics. If you deliver as promised and reply to customer request in a descent time, I should not have cancelled the order. Now I can make only one recommendation to anyone: do not do business with Simply Electronics.