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I purchased a totally wrong product and my husband pointed it out...several times. I learned that this type of product cannot usually be returned because a seal is broken. I sent the item back to the company with the hope it could be given to someone who could use it. I was very surprised when the Company contacted me that they would return my purchase price less a very reasonable re-stocking fee! Customer service like this is very rare. I rate this as a 5-star company.
I had delivered a garmin Chartplotter for fishing and it was one of the best purchases I have made for my fishing trips. I didn't think I needed a GPS this fancy before but the low price on this site was worth the expense.
I buy a watch from this store, I just want to use it for listening to music for sports, and the watch is nice, customer service is too great! Thanks."
I purchased a totally wrong product and my husband pointed it out...several times. I learned that this type of product cannot usually be returned because a seal is broken. I sent the item back to the company with the hope it could be given to someone who could use it. I was very surprised when the Company contacted me that they would return my purchase price less a very reasonable re-stocking fee! Customer service like this is very rare. I rate this as a 5-star company.
Tip for consumers:
I should have called the Company to find out exactly how the item was to be used.
Products used:
ACR 2921 ResQLink 400 PLB - Floating Personal Locator Beacon
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