henry c.

I have ordered regrettably from valuebasket.com and thankfully i used a credit card so was able to chargeback and get my money but since the site closed down and they liquidated and I know lots of people werent so lucky. Reading here and trustipilot lots of horror stories. Well maybe this will help some of you, they are part of a hk company called http://eservicesgroup.com and funded by Sun Hung Kai Financial
Head Office & Reception
28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Tel: (852) 3920 2888

I found this information about them, Eservicesgroup is owned by a hk owner alan lim. *******@eservicesgroup.com and phone number +852 6346 3755.
Hong Kong Office: Floor 21, Tung Wai Commercial Building, 109 Gloucester Road, Wan Chai, Hong Kong
I hope this information helps some people get their money back.
These guys dont deserve to be in business, they think they can rip people off here in UK and are safe from any recourse in asia. Terrible company and terrible people.

I made an order for a samsung phone and nothing came for 3 months. Until now I have not received my money back, and then they closed the site down. I believe alot of people have been frauded, and despite involving consumer watchdogs and police i was unable to get my money back. It seems to me they have ripped off thousands of people and its not on. Here is the parent company http://eservicesgroup.com, I found this information about them, their owners are nowan mok and alan lim and live in hongkong. Email them at *******@eservicesgroup.com and *******@eservicesgroup.com to complain and see if any way to get money back. I'm going to keep trying. And complaining to authorities, please add any information if you have it on these fraudsters.