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How would you rate Silkletter?
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Susan H.
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It would have been nice to be able to order a slightly smaller amount. I am very happy with the water bottles - they served the exact purpose I intended.

Date of experience: August 26, 2015
dolores N.
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Everyone worked quickly to answer my questions and create & edit artwork to my exact specifications. Made a last minute order change that was promptly handled. #awesome #exceededexpectations

Date of experience: May 30, 2013
SEW N.
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Customer service was very helpful
March 13, 2019

Customer service was very helpful. Answered all the questions I had. Proof approval was very smooth as well. Should receive my order in a little over a week. Anxious to see the product.

Date of experience: March 13, 2019
Adrianna M.
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The website was very easy to navigate
July 24, 2017

The website was very easy to navigate. I only had one issue in that my shipping date was not altered when I changed the option to 2 day. Minor glitch, overall great experience!

Date of experience: July 24, 2017
Rosa L.
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This site it great
November 11, 2014

This site it great. I really loved it, The process to getting my product done was not confusing at all. They had everything I was looking for and at a very low price!

Date of experience: November 11, 2014
Lifsgud M.
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Good
August 30, 2014

Good. Wish I could of seen a sample of my item on the Checkout page. Wasn't 100% what my final order was.
Called to confirm writing. Awesome to deal with & delivered quickly!

Date of experience: August 30, 2014
Telemachos A.
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Thanks for your patience working with me!
March 21, 2019

Thanks for your patience working with me! Sorry it took so long for me to get back. I work several day jobs so I dont have much time to sit in front of the computer. The finished logo looks good!

Date of experience: March 21, 2019
jessica I.
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If receiving is as easy as ordering...
December 20, 2018

If receiving is as easy as ordering... I couldn't be happier... Update. It was. Quick delivery. Very impressed. I will never be able to top this xmas gift thank u so much

Date of experience: December 20, 2018
Nora Q.
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Pretty easy, the "design studio" doesn't...
April 4, 2014

Pretty easy, the "design studio" doesn't reflect the imprint area described in the product info, though.

##
Only part of my shipment arrived. I received box 1 of 1 of 2, but that's UPS's fault. :(

Date of experience: April 4, 2014
Logan K.
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I LOVE silk letter!
March 3, 2014

I LOVE silk letter! The ordering process is always quick and painless and their customer service goes above and beyond! They are the only company I trust to purchase my blanks from!

Date of experience: March 3, 2014
Santana Q.
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Just ok...
October 2, 2020

Just ok...tried to pay via Pay pal and kept getting kick out with no explanation. Received my order quickly and I am very pleased with the product.

Date of experience: October 2, 2020
TGAC E.
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Bags look great on the screen
October 16, 2018

Bags look great on the screen. Looking forward to seeing them. Would like to have screen printed but cost is really high. Other than that excited to see what they look like in person.

Date of experience: October 16, 2018
Ellie R.
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It took a lot of back and forth to get the logo correct and they were very patient and responded quickly until we got it right. I really appreciate it.

Date of experience: September 28, 2015
Lisa R.
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I was really pleased to find your company
May 6, 2013

I was really pleased to find your company. If I am happy with the product, I will definitely order again/more items.

Love the bottles! Will be buying more! Thank you!

Date of experience: May 6, 2013
Karin T.
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I appreciated the delivery reminders and emails.
Would have been great to have received more than one item for the $ (though I understand your position).

Date of experience: May 2, 2017
Whit L.
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Very good quality
April 5, 2018

Very good quality. The embossed tabs are sewn on a little crooked on 2 of the three portfolios. I would expect a little more attention to detail at this price.

Date of experience: April 5, 2018
James B.
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Ordering was easy, product is good quality and the delivery time was excellent. I would recommend this company for quality work.

Date of experience: July 26, 2020
Christy U.
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I made a color change after submitting my order & customer service manually swapped out my new selection. I was thrilled that they remembered to adjust my order. Thanks!

Date of experience: December 17, 2014
Katherine B.
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Everything was great except about 10 of the 200 cups were broken! Either cracked ring around the straw, cracked lid, or cracked cup itself. Disappointing.

Date of experience: February 17, 2015
Sim L.
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Great experience, I needed to change order for printing after I had approved the order. I called customer service and they assured me it was no problem to change table cloth print.

Date of experience: May 23, 2017

Overview

Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 144th among Promotional Products sites.

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5,342 reviews