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How would you rate Silkletter?
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Sandra S.
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Good experience
June 20, 2014

Good experience. Not sure I received a payment/order receipt though as we had some changes with my order.One was NOT included in the shipment which would have been nice.

Date of experience: June 20, 2014
Jim i.
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Good: quick, easy, only problem was desiring to change my mind re: printing right away vs. seeing a proof, so I called and got a fast answer. Thank you.

Date of experience: December 20, 2017
Linda W.
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So far
May 30, 2019

So far - so good - great pricing, helpful customer service and easy enough to use website!

Wish the adhesive for this product had much more 'holding' power...

Date of experience: May 30, 2019
Christina L.
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Wonderful customer service!
February 9, 2018

Wonderful customer service! So far we are pleased with the back packs. (Cheap fabric, but the seem to be well put together) time will tell! Very quick delivery!

Date of experience: February 9, 2018
Rachel A.
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It has been wonderful
January 25, 2016

It has been wonderful. Quick and painless, Silk Letter is very efficient. I received a follow up call and was given excellent customer service. All around, I'm very pleased with my experience.

Date of experience: January 25, 2016
randall F.
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So far it has been easy, straight forward, and fast...my favourite attributes for a website.

After everything was delivered I was impressed with the quality of the stamps. Thank you

Date of experience: January 24, 2014
Colleen W.
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Great product at a great price
January 5, 2014

Great product at a great price. I ordered the glitter tumblers. My only disappointment is that I wish they offered more colors than just silver, red, blue, and gold.

Date of experience: January 5, 2014
Jason F.
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Very easy to navigate, but it was a little confusing between the blue and the white highlight as far as making my selections on blank or printed pens.

Date of experience: November 13, 2018
Chris C.
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Overall transaction was extremely nice
November 20, 2015

Overall transaction was extremely nice. Only issue is small area on the design was rubbed off. Not sure if it occurred prior to delivery or during delivery.

Date of experience: November 20, 2015
Trey D.
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It was simple
March 22, 2013

It was simple. Makes me a little nervous how simple it was to order **** units. But I have hope the product will meet my expectations and needs. Thank you for your service.

Date of experience: March 22, 2013
Anita G.
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We typically order approximately 100 items at a time for a Christmas giveaway. We have never done backpacks before and look forward to receiving this to make sure it meets our needs.

Date of experience: October 31, 2017
Zivka S.
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Easy as pie so far!
August 3, 2017

Easy as pie so far! Online chat answered my question and I place my order immediately after. Received order on time and product was great quality, including the imprint. Love it!

Date of experience: August 3, 2017
Liz G.
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I wish the design lab was a little more user friendly. If you mess one thing up you have to start completely over, you can't just delete that messed up element.

Date of experience: May 7, 2015
Zach J.
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So far so good
June 4, 2013

So far so good.
All I have done is order though:)

**UPDATE**
I just received my order and everything looks fantastic.
Colors are spot on.
Great customer service with no runaround.

Date of experience: June 4, 2013
Kimberly B.
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I love the product; however, everytime I ordered from this company the shipping was delayed due a company data input error. This has been an inconvenience for I have incurred additional costs on my end.

I am currently awaiting a order that I had not received tracking info for until the previous day. When I checked the tracking today for an update, UPS stated that there was an address error AGAIN!

Please CORRECT THIS ISSUE for I am waiting to receive an additional shipment in 2 business days.

Date of experience: May 8, 2014
Angela W.
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Went back and forth all day through email and they were very helpful. Called in to place my order bc I had one more question and spoke to Ren and it was immediately placed! :)

Date of experience: July 23, 2019
aruland B.
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The artwork was perfect
November 21, 2014

The artwork was perfect. I would have paid a little more for a better quality bag. My soccer team will love them! Delivered on time and I appreciate the updates.

Date of experience: November 21, 2014
kathy l.
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I'm very impressed with the quality and care of the order I received. I will definitely shop with them again. Impressive company. Thank you for having a high standard :)

Date of experience: December 1, 2013
Amy P.
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What a great experience!
February 19, 2020

What a great experience! I had a little design struggle and they helped right away with all my revisions and still let me use the 5% coupon code a week later! I can't wait to see the bottles!

Date of experience: February 19, 2020
Laurel F.
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The water bottles we ordered weren't available, so you quickly offered another option, which worked out fine.
Thanks for you prompt and friendly customer service!

Date of experience: July 28, 2015

Overview

Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 144th among Promotional Products sites.

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5,342 reviews