They no longer have design services, sadly, but the phone rep was incredibly helpful with the basic look of my sign. She even went in and created a variation, so all I had to do was select the one I wanted. It came fast and was exactly what I needed.
This was awful, we needed it for a trade show and paid for 2 day air straight to the convention center.
Then it never arrived and they said they only refund 50% of the banner not the shipping or the other half because shipping isn't their problem
…… which I get but take that up fedex not the customer
I've purchased a few vinyl letter signs and a metal sign and they were all exactly as expected. Good quality materials and printing. My only complaint would be when the vinyl letters are sent the paper that they are stuck to is hand-cut and not straight which makes it a lot more difficult to line up your letters level with your surface. If the paper had been cut straight (parallel to the lettering) it would make the adhesion process much more accurate and easy. I've almost ruined some letters this way.
I have placed countless orders with Signs.com and always recommended them to friends and family over the years. Unfortunately, the last order was an absolute disaster and they demonstrated a complete lack of customer service. They send me an order in pieces and expected me to overlay it perfectly together, instead of overlaying it themselves and sending me a completed product. What's worse is they were completely unwilling to make it right, absolutely zero concern for the customer or the business relationship. What a shame.
Guidelines for submitting sign design file were helpful but I was challenged to figure out how to meet them. So glad that the raster file 300 dpi worked out. Signs came quickly and were well packaged.
coroplast yard sign
I ordered a "Giant Check" from Signs.com. The process was easy, the quality was great but the border came in the wrong color. After speaking with a Customer Service Representative, she re-ordered the check free of charge. We should be receiving it next week and I am hoping it will be corrected.
Our first official company sign was more than I expected which was Great! Thanks for your hard work. We will definitely continue to use your services in the near future.
Diverse Consulting Group Albany, LLC
It is hard to find the right words that can describe my joy with my signs. Signs.com delivered exactly what I wanted and approved in my proof. Everything was well packed and arrived actually one day ahead of schedule. Plus, I need to commend the Customer Service team that addressed a concern I had in less than 24 hours. The follow-up and the attention they provided are truly welcomed in our. Com world.
The free design help was excellent. Shipping was immediate. The only reason I didn't give 5 stars is because the vinyl only comes in solid color sheets and it was difficult to line up 4 layers one after another and get all bubbles out of each layer. However, I love the design. I wish I had ordered a much bigger size!
Banner looks good. This time it was delivered on time. I am a CARtoonist and draw people's vehicles. Its important to have my banners look good with my art and arrive on time. The banner before this was stuck in India for 2 weeks... not sure how that happens when i'm shipping domestic.
Micah
micahdoodles.com
Wanted to give 5 stars.
Pros: great customer service on the phone but not via chat when I had to cancel my original order, price of the decals, turn around time
Cons: Quality of color (in large color block areas) was not as vibrant which considering the price was fine. But the reason I am leaving 3 stars is for not actually cutting a specialty cut-to-order sticker, which was the whole reason for canceling my first order. Might as well have ordered a rectangle for less money and cut it myself, because I'm going to end up cutting the one that was delivered anyways. Super irritating!
It advertise as next day printing but took two days to print and two days to ship even after we pay for overnight shipping. They should change their turnaround time if they can't do next day production.
Website was easy, pricing was fair. The sign came quicker than expected. My only complaint was that i wanted holes drilled in it (nothing custom just one of the options) but it came with none
Great quality, price, service, fast turnaround, good design templates- I couldn't be more satisfied.
Loved the banner! It was just as we designed it. Looks very sturdy and we will order from this company again.
Sign looks great and delivery was amazingly quick. Also price was right! Great deal all around I love my sign
I like the self design and ability to upload my own Logo. Once I have designed the item another person on the design team verifies all my info prior to order being placed. Good tracking info provided and easy to reach customer service quickly.
The turnaround time was quick, very easy to use ordering process, and the sign was great quality for the cost.
Service and product is the best. They helped me fix my order and the quality is outstanding
Signs.com did a great job on my metal plates. They did it fast as well. Their website is user friendly.
Overview
Signs.com has a rating of 4.2 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Signs.com most frequently mention customer service, high quality and design team. Signs.com ranks 3rd among Signs sites.
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- Salt Lake City, UT, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members