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I ordered an initial acrylic sign and was provided high resolution files by our graphic designer. However one of the files didn't appear to be high resolution enough and unfortunately the online software that you use through this company to put in an order does not have any safeguards to catch this. In addition, they're printing team does not pay attention to the quality of their work and let pixelated items go out the door without checking with customers. $140 down the drain, and they take no responsibility. Was getting ready to do a bunch of other locations, but we'll leave negative reviews now and spend the money elsewhere. Terrible company, and terrible customer service.
Do not expect any type of real support or professionalism from their production side.
Tip for consumers:
I'll be mindful of using this company as you'll get no support and they have no production guard rails in place to ensure your materials are being printed with the utmost quality.
Products used:
Acrylic sign that wasn't printed out to the Quality one would expect running a business.
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I have bought about a dozen banners from signs.com and was generally happy until the last round...
