Shop Fem Things has a rating of 4.3 stars from 458 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shop Fem Things most frequently mention customer service, shopping experience and timely manner. Shop Fem Things ranks 51st among Women's Clothing sites.
I am always a little leery when I'm ordering for the first time on a new site. But I received my order very quickly and I love them so thank you.
What you will see is a cheap, but attractive, product, offered at a good price. But if you zoom through the checkout process, as I did, you will probably miss the fine print - I literally never saw it! My order apparently was my agreement to initiate a monthly subscription costing just under $20.
I may be to blame for not taking the time to read more closely, but just the same, if an automatic monthly withdrawal from my account is going to ensue because of my ordering from a company, I do believe that should be made VERY apparent from the get-go, and I must say, with shopfemthings, it was NOT.
I feel fortunate that I was refunded the monthly subscription for the 2nd month that it was charged, but in the end, I still ended up paying about $30 for 2 stainless steel rings - the 9.95 offer I responded to, plus the subscription fee of $19.87 that was incurred immediately following my order. The agent I spoke with told me that the first month's subscription fee could not be refunded me, but the more recent fee could, especially because I had cancelled the subscription through their website while the charge was still pending.
I felt like I got out of the trap with minimal damage, so I let it go; although I can tell you I would normally never have gone for paying $15 apiece for 2 stainless steel rings! After all was said and done, that's what I actually paid because of the monthly subscription charge.
So, in closing, I would tell you this company really lost face with me for not being more transparent, but on the other hand, I will give them a bit of credit for actually refunding me anything at all!
Final advice I would give other consumers: with all the places you can shop where your purchase is a simple straight-forward transaction, why bother getting involved in a monthly debit from your bank account just to purchase a cheap item? And yes, I will say from having browsed their site, it is just a collection of cheap items - cute, but you could find the same or similar all over the web, and get them via a simple straight-forward purchase rather than dealing with all the silliness.
I would NOT recommend this website. I really think for what I spent in the end, I could have probably found a better quality item.
This is not the first time I've ordered from you, it's a pleasure to work with you, thank you for your service and fast delivery
Easy ordering however the item I purchased was on back order but overall I loved my items
Hi Amy!
We apologize for the delay in delivering your order. The item you have purchased is one of our most popular items and is in great demand. Despite our efforts to maintain an adequate supply of this item, there are times when we completely run out of stock. We are sorry for any inconvenience this may have caused and we greatly appreciate your understanding!
Had not recieved my order and they let me know why and offered a discount coupon for the inconvenience.
Hi Vickie!
We apologize for the delay in delivering your order. The item you have purchased is one of our most popular items and is in great demand. Despite our efforts to maintain an adequate supply of this item, there are times when we completely run out of stock. We are sorry for any inconvenience this may have caused. Please be assured that we are doing our best to fulfill your order as soon as possible. You will receive your order soon. Thank you for your patience and understanding.
I placed my order over a month ago. Payment was taken from my bank account almost immediately but i still have yet to see the products i ordered.
Hi Kyla,
We apologize for the inconvenience you have experienced regarding your order. We have already escalated this to our shipping team for verification, and we are working hard to resolve the issue as soon as possible. We understand that you are eagerly waiting for your order, and we want to assure you that we are doing everything we can to expedite the process. We always aim to provide accurate and up-to-date delivery estimates for each item on our site.
Cancelled membership months ago. Out of the blue I get a charge to my bank acct. Cancelled AGAIN and asked for refund. Will see what happens.
They automatically sign you up for a membership that you didn't even agree to for $20 a month. MF! I didn't even spend 20 on my order and what is the membership even for. Oh and my order? Haha I ordered on MARCH 3RD. It's now MAY 7TH. NO WORRIES ILL GET MY MONEY BACK!
Brandi Patterson
We ordered a couple of bracelets on line and now have been charged $19.87 for 3 months in a row. WHAT THE HELL? What kind of scam are they running?
When they offer you a'free' ring click no! They keep taking money from your account because they say you agreed to a membership with them!
The rings are really nice. The "God is bigger than my problems" would have been better if the heart and inscription were larger.
Hi Annette!
Thank you very much for your feedback! We are happy to hear that you like the rings. We will surely take note of your feedback on the God is bigger than my problems bracelets.
Just received my ring today. It is made very well!
I could not be any happier with it! Beautiful! So happy I purchased it!
Easy to order, very pretty things. Nice variety of items with positive messages
Hi Julie!
Thank you for having an interest in our items! We are glad to hear that you find your experience in ordering easy. We always aim to have the best and affordable products for everyone!
I ordered rings 3 months ago and continue to get charged monthly for? I dont know. Would like to know how to make this stop
It seemed fairly easy for a new customer. If my order gets here quickly and accurately I will be a satisfied customer!
It was easy to place my order and there were a lot of items to choose from.
Hi Julia!
Thank you for having an interest in our items! We are glad to know that you have a great experience ordering. We hope to hear from you more when you receive your order!
I ordered the bracelet said it would be here within 3 business days it has been five the weekend is coming and it's still not here.
Answer: Call them right away and tell them you do not want a membership and request a refund of monthly subscription cost!
Answer: Call your bank and cancel the transaction. Say you never rec'd the services. That's all it takes. This company is atrocious!
Answer: You can do that through the website or by calling. I would call either way to confirm your monthly subscription has been cancelled. Check your account for next month or two to make sure they have done so. On a bright note: I WAS refunded my 2nd month's subscription fee, I saw the credit when I checked my account. But I was told the first month could not be refunded - so time is of the essence!
Answer: Hi Toni! May I have your email address so we can check your order? Thank you!
Hi Shelley!
Thank you for your kind words and positive feedback. We are delighted to hear that you are satisfied with the bracelet and we hope that this will be a great reminder to you and your family. We look forward to seeing you wearing the items and if you send us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com or send it via text at 941-344-1234