Shop Fem Things has a rating of 4.3 stars from 458 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shop Fem Things most frequently mention customer service, shopping experience and timely manner. Shop Fem Things ranks 51st among Women's Clothing sites.
DO NOT ORDER WITH THEM I REPEAT DO NOT ORDER WITH THEM! I ordered this bracelet on the 11th of September and still have not received it and i emailed them for the correct tracking number when i have looked up the order number they gave me and it says "status not avalible" and all they say is the tracking number is correct and that all they can tell me now is to just keep an eye on my mailbox. I called them and left a message and still haven't gotten a call back or an answer to where my package is! This is ridiculous. I even paid for It to be expedited! I will NEVER order with them again.
Good experience. Had some concern about late delivery, but customer service said it was due to Hugh sales volume and ordered some alternatives.
Hi Judy!
We are glad that you're satisfied with our Customer Service and we sincerely apologize for the delay on your order. We greatly appreciate your patience and understanding on this matter! We will always strive to give the best quality products and services to our dear customers so you can continue to trust us in the future. If there's anything that you need, you can reach us at 617-213-0011 or send us an email at support@shopfemthings.com or chat with us here: https://shopfemthings.com/?chat so we can further assist you.
I DID NOT RECEIVE MY ORDER! YOUR SYSTEM WOULD NOT LET ME SELECT DID NOT RECEIVE! WHERE US MY ORDER? I WANT MY ORDER OR A REFUND!
Hi Carol,
We are sorry to hear that you did not receive your order. We want to help you in this, please call us at 941-344-1234 or send us an email at support@shopfemthings.com or chat with us here: https://shopfemthings.com/?chat.
The free gift I selected came up as another item and it has order cost associated with it. Free should be FEE
Easy to go through the steps to order. Good pictures representing the product, as well as details about the product.
Hi Sharon!
Thank you for having an interest in our items! We are glad to know that you have a great experience ordering. We hope to hear from you more when you receive your order!
I love my bracelets, I wear mine all of the time and it still looks beautiful...no tarnish great message. I will buy from you again 🤩
Hi Jennifer!
Thank you for your wonderful feedback! We are delighted to hear that you love the looks and message of our bracelet. Thank you so much for choosing to buy from us again! We look forward to seeing you wearing the items and if you send us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com or send it via text at 941-344-1234
It was very easy to order. I wish the actual size of the engraving could have been seen before ordering.
Hi Gwendolyn!
Thank you for ordering! We're thrilled to hear that your experience was both quick and easy. Making your shopping process convenient and efficient is our goal. If you have any more shopping to do or any questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for your feedback, and we appreciate your support!
Looked cute online but it was cheap looking and had sharp edges in person. Then my card was fraudulently charged on 11/18. NOT impressed
Hi Jacqueline!
Thank you for your feedback! We are sorry to hear that you are not satisfied with the quality of the items, we sincerely apologize for the inconvenience that this has caused you. We want to help you clear up with any charge on your order, call us at 941-344-1234 or send us an email at support@shopfemthings.com or chat us here: https://shopfemthings.com/?chat. Cheers!
My new teen granddaughter loved mine, so grandma had to get her one. It arrived 2 days before her birthday. How perfect was that!
Hi Denise!
Thank you very much for your feedback! We are happy to hear that you like our products and are very satisfied with the quality. Such an amazing thing to hear!
Easy to navigate I ordered 4 bracelets and 2 of them are broken after wearing them only a few times Not happy with quality
Hi Victoria!
Thank you for having an interest in our items! We are glad to hear that you find your experience in ordering easy. We greatly appreciate your feedback!
I gave the bracelets to every lady and girl in my family. They were all very excited to receive such a great gift.
Hi Christina, We appreciated you sharing your easy ordering experience with us.
Excellent service from start to finish. Fast shipping. This is a high standard for customer service. I'd definitely do business here again.
Great so far, I haven't shared with my sisters in Christ yet, but will soon and oh how awesome it will be:-)
Very tricky when you create an account. They will charge you $19.95 for a monthly subscription. Please read the fine print!
I had trouble getting the order placed but kept trying till it finally went through. I'm so glad I did.
Hi Kathi!
We are sorry to hear about this inconvenience, we greatly appreciate your feedback and will look into it to improve our customers’ experience. We will be happy to assist you with any of your other concern, you can contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
My 1st time - everything seems good and positive. Didn't care for all the add on options after placing my order.
Love the products on their site. Got a couple things for me and my friends! I wish they carried more bracelets, the ones they have are so cute!
The bracelets are good quality! Thank you! Got charges 4 times instead of once so I am starting a dispute action of charges with my bank.
Hi Grace!
We want to assist you with your concern if given a chance, please contact us at 617-213-0011 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
Very easy! I hope the bracelets are good quality! Thank you!
Ordering was easy. However the image is greatly enlarged to show detail and very disappointed in the product.
Hi Brenda! Thank you for having an interest in our items. We are happy to hear that. If there's anything that we can assist, you can contact us at 617-213-0011 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
Answer: Call them right away and tell them you do not want a membership and request a refund of monthly subscription cost!
Answer: Call your bank and cancel the transaction. Say you never rec'd the services. That's all it takes. This company is atrocious!
Answer: You can do that through the website or by calling. I would call either way to confirm your monthly subscription has been cancelled. Check your account for next month or two to make sure they have done so. On a bright note: I WAS refunded my 2nd month's subscription fee, I saw the credit when I checked my account. But I was told the first month could not be refunded - so time is of the essence!
Answer: Hi Toni! May I have your email address so we can check your order? Thank you!
Hi Linda!
Thank you for having an interest in our items! We are glad to know that you have a great experience ordering. We hope to hear from you more when you receive your order!