ShopAtHome

I have been with Shop at Home for several years and always thought of them as a great site. This month I have had four large purchases that qualify for the extra $5.00 in rewards and I haven't seen any rewards (regular or extra). I wrote to them and filled out 4 different missing cash forms - no reply. I replied to their standard form and asked questions - I got no reply to that either. It has been days - someone could have at least recognized that I wrote to them. I'm quite disappointed with there site at this point.

I do manage to get a check every time that one should be cut, however it is usually not for what it should be, It is like playing a crap shoot, in that sometimes you get what you should, and sometimes not. Much like many of the reviews I've read I'd call customer service and also write but to no satisfaction. I found that it is not worth the time and trouble, I guess that as a rule I end up with more than I would have, had I not gone on your site at all. That being said, It still does not say much for your business practices.

The $5 cash back bonus was not paid for 2 of mine and inquiries were not answered. Large purchases seem to be 'overlooked' and you don't get your cashback, although the small ones are quickly processed. Also, you never get emails indicating that your purchase earned cashback, you have to look it up on their site. I went back to Ebates for most of my purchases lately.
Subsequent to this review, I got two form letters and a request for my receipt, which I furnished. It has not been resolved. Again... not worth the effort for this site. Use a tried and true rebate sight instead.

I have been using ShopatHome for a while and have recommended it to several people. It provides cash back on internet purchases when you go through the ShopatHome website which is linked with a variety of stores/internet shopping sites. ShopatHome notifies you when your check is coming, what the amount will be, and follows up to make sure you received it. They can't make it any easier than that! Additionally, they have special offers and coupons too! Great service!

I don't do a ton of online shopping but over several years I have earned over $300! That's FREE money! I have had a few issues of not getting the rebate to show up but customer service always made it right when i contacted them. Never had a bad or no response. So far it's been great and I tell others about it.

Yes, they pay your real cash back but their cash back system is not reliable. About 30 % of websites they advertised, won't pay you cash back as promised. You have to wait until 30 days if no cash back show up then you can send cash back inquiry, asked them to investigate. They never ever responded and resolved problem! You will only received automatically responded email. That's it.

I lost my eligible cash back more than $20 from 3 websites so far. I do online shopping almost everyday and experienced many cash back websites. I would recommended "Fatwallet" or "eBates" which are more reliable and great customer service.

Scam for sure. Depending on your luck that day, you may or may not receive your cash back. And the invasive toolbar is definitely a way in which the company shopathome.com makes money. The coupons are not as good as RetailMeNot, and the cash back is not as high as Ebates or FatWallet, or even BeFrugal.

They also host "seasonal" pages and campaigns that feature coupons completely irrelevant to the "seasonal" campaign. For instance, right now there is a Horchow flatware coupon for their Halloween promotion...

I have had a good experience with Shop At Home until lately. I have received a couple of checks in the mail and was happy. Recently, for some reason, the purchases I made did not show up for cash back. I have submitted missing cash back reports on the purchases per the instructions from Customer Service. So far I have been notified that two of them are being credited to my cash back. I am patiently waiting to hear a response on the others ones I submitted. I am not sure what happened or if I am doing something wrong as before it was just working perfectly. I have always received a response to my emails within a few days. I am hoping for a solution soon and if I am not doing something right that they can tell me what to change in how I shopped for those orders.

I have earned ~ 5,200 in cash back for the last 7 years, using 6 or 7 different cash back sites, so I know the rules and am always very careful. Please, be careful too when using ShopAtHome as your cash back platform. I have experienced so many problems with them that I stopped using them as my go-to cash back site. Recently, they refused to credit my account for an order placed on Amazon.com. The reason they gave me makes no sense. The more I tried to explain why, the more they argued with me. I think about 1/3 of my clicks are not paid or result in incident tickets. I never experience any issue with Ebates.com for instance. I cannot possibly make mistakes only when I use ShopAtHome.

Should you experience a problem with ShopAtHome, they will tell you that the merchant did not credit ShopAtHome for your order. It's usually the answer they always give. Be suspicious and don't believe them.

Another problem. I contacted ShopAtHome about cash back not being credited, and the customer service rep who dealt with my case/ticket kept arguing with me, spamming my inbox with more and more emails to make his/her point. I have never seen that before. This is highly unprofessional. So disrespectful!