I have been with Shop at Home for several years and always thought of them as a great site. This month I have had four large purchases that qualify for the extra $5.00 in rewards and I haven't seen any rewards (regular or extra). I wrote to them and filled out 4 different missing cash forms - no reply. I replied to their standard form and asked questions - I got no reply to that either. It has been days - someone could have at least recognized that I wrote to them. I'm quite disappointed with there site at this point.
Hello Roni, Thanks for the feedback. I do see your 2 inquires made regarding cash back submitted about a week ago and we are working on researching those for you. We know you are excited to receive your Cash Back but please understand that it can take up to 30 days depending on the store and how they report orders to us. Cash back is credited to your account once the store credits your order to ShopAtHome.com. I will have someone from our Customer Service Team reach out to you today. Thanks for shopping with us!