ShoesPie has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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ShoesPie

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Hong Kong
1 review
5 helpful votes
Follow Grace A.
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My shoes just arrived and i love them! I was skeptical about buying online, now i cannot wait to wear them for my wedding. I normally do not wear high heeled shoes but these are very comfortable. Thank you!

Date of experience: August 21, 2014
VE
1 review
1 helpful vote
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Recommended
December 29, 2016

Recommended. I loved the shoes, all my friends ask me where I bought them, because they are not available in other stores, besides having fairly accessible prices have very good quality, are good strength and durable, also the attention is very good, I recommend them with trust

Date of experience: December 26, 2016
BA
1 review
1 helpful vote
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Return policy
December 18, 2015

I have nothing but the best experience with Shoespie. Not only does your purchase arrive practically next day, but if you have a return, it is the easiest process and free. Amazing company and customer service. I would recommend to everyone!
Here is the Shoespie site: http://www.shoespie.com/

Date of experience: December 15, 2015
KR
3 reviews
1 helpful vote
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Awesome Site
December 27, 2015

I've purchased a few items and only once had to return due to sizing issues. Liked the 'free shipping' until I realized the free ship cost is built into the price of the otherwise costly item. Still, I was never disappointed by the quality of their goods.

Date of experience: December 23, 2015
New Jersey
1 review
13 helpful votes
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Worst company ever
January 20, 2016

Cannot get the return address from them. Been trying since before Christmas. They just keep sending form e mails. 5 pairs of shoes were ordered in Nov. Only 1 made it for Christmas. 1st were damaged in shipping. Sent from China in only the shoe box, no packing. Shoes looked nothing like the picture. Very cheap and very high. Very cheap stripper shoes and ugly. Second pair are 2 different sizes but marked with the same size. 3rd pair that were $75.00 looked nothing like the picture, are stop a clock ugly and very cheap. The 4th pair are ok for jeans but nothing to write about. Customer service in terrible. Will not answer direct questions. Will not supply a RTV and return address. Their site tells you 100% happy or money back. Good luck. They don't state what year you might see a refund.
AGAIN, BUY AT YOUR OWN RISK. YOU MIGHT GET LUCKY.

Date of experience: January 17, 2016
Shoespie R. ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Romania
2 reviews
2 helpful votes
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Trusted website!
January 1, 2016

Shoespie is legit, there is a reason they have so many positive reviews. I ordered 4 pairs of shoes so far from them, and I will continue. I had a question about an order and I actually got a live person on the phone! So rare these days. This is one site I definitely trust.

Date of experience: December 28, 2015
Ohio
1 review
10 helpful votes
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Very, VERY frustrated! I placed my order on February 18 and STILL haven't received the 2 pairs of shoes that I ordered! To this date it, it still states "02-18-2016 14:53:00 The order has been confirmed, and submitted to our factory to prepare the item for you." Really? It takes a month almost to pull 2 pairs of shoes from a factory? I'm very close to filing a dispute with my credit card company about never receiving items paid for... I would recommend anyone ordering from this company to change their minds and order elsewhere!

Date of experience: March 11, 2016
Shoespie R. ShoesPie Rep
over a year old

Dear customer,
So sorry about the inconvenience we brought to you and our customer service has been dealing with it now, please be patient and finally we'll offer a satisfying answer for you. Thanks.

Best regards,
Shoespie team

Hungary
1 review
2 helpful votes
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Impressive pair of snow boots I got! I love them! They are very comfy to wear while also doing their job and being fashionable. Thanks for the fast delivery shoespie. Youre one of the best online stores i trust

Date of experience: May 9, 2015
Netherlands
1 review
14 helpful votes
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12 October 2015 I orderd some shoes, I receive it after more than 2 weeks, they were terrible, not al all so glamorous at on the damn site. I wrote them like 5 times, they finally agree to give me a refund but they also wrote in the e-mail "if you could kindly change your opinion about us, we will immediately send the compensation directly to you. The compensation normally takes about 3-7 days to reach your account". This are exactly the words from the e-mail.
What do I have to understand? That if I change my opinion and I delete my bad review I will get my refund? I guess so cause now is already 17 Ianuary 2016, few months later and I still did not get my refund.
My question is: am I going to receive that refund ever?
I m really looking foreword for an answer!
My advise: PEOPLE, do not ever order on ShoesPie, you will feel really sorry, is waste of money for terrible quality!

+2
Date of experience: November 17, 2015
Shoespie R. ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Australia
1 review
4 helpful votes
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Do not buy anything off this company. They are a complete bunch of liars
My wife wanted some new shoes and decided to take a chance online give that they state full refund on their website We ordered three pairs of shoes, size 8. Two of the pairs were too small and one too big. She accepted this and tried to refund to get a refund. For months we tried to email them, ring them and they ignored us. They basically would not refund the purchase. I logged a case against PayPal and they offered 20 dollar refund, they said that it would cost them too much money to refund the shoes.

I sent 30 emails, in the end we took the 20 dollar refund to move on. Save yourself the money do by buy off this company they are scum

Date of experience: July 28, 2018
Shoespie R. ShoesPie Rep
over a year old

Hi,
So sorry to hear you had some problems with your order.
Could you please let me know your order number so that I could be able to help you?
I believe your problems could be resolved under my help and you could also let me know at reviews@shoespie.com for any questions.
Have a nice day.

North Macedonia
1 review
1 helpful vote
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Awesome online store
January 7, 2017

Really satisfied with shopping at ShoesPie. Have ordered amazing high heels and must tell that really love it! I wear EU37 size, and they really fits my size.
There are so many styles and everyone can find something for itself. Great experience also with the customer service.

Date of experience: January 5, 2017
Germany
1 review
1 helpful vote
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This is the first time I ordered high heels online and I am amazed at how smooth the whole experience was. Placing the order was simple, the customer service was reassuring regarding my concerns related to the size. I got my heels delivered today and they are one of the best deals I've ever bought. Highly recommended!

Date of experience: January 17, 2017
GB
1 review
2 helpful votes
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Sandals do not fit
July 13, 2019

Very poor return advice. £58 pounds lost? No returns for full money beware Offered 30% and I could keep the sandals which do not fit. This company is a scam! Have been given an address in china to send them to. No way of getting refund once they have been sent
Have now a pair of unwearable sandals Have complained to Amazon and to paypal.

Date of experience: July 13, 2019
Georgia
1 review
2 helpful votes
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I purchased a pair of boots for my daughter who is 17. She loves them very much! The boots is all-matched. She wears them to match all clothes, shorts、 skirts & jeans. Compared with the picture, size and color are all right. Manmade material, thanks shoepie!

Date of experience: October 23, 2014
Hong Kong
1 review
1 helpful vote
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Awesome
February 6, 2016

Finding a place that ships to Hawaii that doesn't break the bank is impossible! 10 dollar mall was not only fast, but affordable. The shoes were great material for the prices. I reccommend this site to everyone.

Date of experience: February 3, 2016
Bangladesh
1 review
4 helpful votes
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Very Comfortable to Use
August 21, 2016

I was looking to purchase some new high heels for my wife. She always likes to wear black and white heels. So I have bought two pairs of high heels for her, and these are very mush comfortable to use especially for a long time. It looks gorgeous on herjust cool.
I will definitely recommend others, and come back again ShoesPie

Date of experience: August 18, 2016
Virginia
1 review
1 helpful vote
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Get updated
March 13, 2015

Be updated with shoespie trendy footwear. There is huge variety of gorgeous and fashionable footwear for women. You can get it in different colors so that you can wear it considering the shades of your outfits.

Date of experience: March 13, 2015
Pakistan
1 review
1 helpful vote
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I have been a very regular customer here, and the first two or three time i was actually not sure whether i should buy from here. But they always do better than i expect from them, the shoe quality is immaculate and i have never been disappointed, i recommend them to all those who need a new pair!

Date of experience: March 30, 2017
California
1 review
16 helpful votes
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TOTAL SCAM!
January 14, 2016

This company took over a month to ship. Deducted money from my account before they shipped. I ordered 2 pairs of boots, only 1 came. Now they do not respond to emails. I have opened a claim with the Internet fraud division. DONT TRUST THIS SITE!

Date of experience: January 11, 2016
Shoespie R. ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.

Best regards,
Shoespie Team

Virginia
1 review
13 helpful votes
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I placed an order back in February before Valentines day of 2016 and it is now March 22 and I have not yet received my order. This is the worst company I have ever dealt with. I have Never had to wait so long for an item to be shipped. Would not recommend ordering from this company. Never will do it again!

Date of experience: March 22, 2016
Shoespie R. ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?

Best regards,
Shoespie Team

Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShoesPie most frequently mention customer service, order number and full refund. ShoesPie ranks 22nd among Shoes sites.

service
112
value
123
shipping
109
returns
82
quality
115
+27