ShoesPie Questions & Answers

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Here’s what consumers have asked with answers from ShoesPie staff and previous consumers.

112 questions answered
29% answered in 1 day
Question:

Im seeing bad reviews if i order will i get my shoes right away

Answer:

No... I NEVER received the shoes I ordered. I paid via paypal. Thus, I filed a complaint and requested a refund. Believe the REAL reviews by the real consumers. Some of the reviews that are positve were written by the employees. You can tell by the grammar. Do not invest your hard earn money in a company that obviously does not deliver the product that is advertised. Buyer Beware!

By Angel G.
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Question:

Is this website safe i never used paypal before i'm nervous

Answer:

Dear friend, Thanks for your question here. Shoespie is a super shoes online store and you can find so many wonderful and new styles shoes here with affordable price and high quality. You can pay wth paypal easily and conveniently. Just take it easy to shopping on us. Thanks! It's our great pleasure to serve to you. Best regards, Shoespie team

By Shoespie R.,
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Question:

From the reviews, its sounds like a scam and what's worsse is that the customer service rep is sending out the same response message to all the unhappy customers as if it is a auto-type response. wow, i was thinking about ordering from shoespie but after this... not

Answer:

I would strongly urge you not to. An your correct. Its an auto reply. Granted, i did get my refund. But the representaion was all false. Claimed their shoes where original, made per or to order. After months of waiting, im finally told. Its out of stock. The choice is up to you, i dont mean to discourage anyone. I just wanted to share my experience and view.

By Tonya G.
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Question:

Are these designer shoes as to why the pricing is high

Answer:

Dear friend, Thanks for your question to us and we're so happy to serve you. Some of our items are designed by our special designers. They're stylish and high quality. You can feel free to shop here. Thank you. Best regards, Shoespie team

By Shoespie R.,
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Question:

Girls. it three weeks that i'm waiting my shoes. i'm scared and upsat. do you think my shoes will arrive or not?

Answer:

Hi, dear Tania, please don't be worried you will receive your shoes as soon as possible. If you can tell me your order id so that I can help you check the details for your order? Thanks for your shopping at shoespie.

By Shoespie R.,
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Question:

Answer:

It's out of China. I ordered shoes over a month ago and I haven't received them. I've sent them multiple emails asking for a refund. Nothing. This place is a scam. I'm out of $100. Please don't waste your money

By Jessica M.
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Question:

Are these designer shoes or just look-a-likes?

Answer:

Dear friend, Thanks for your question to us. Shoespie is a super online shoes shop for all kinds of high heels, flat shoes and so on. All of the pictures you can see on our site were taken by our workers after being made. If you like some of them, just make an order and then wait to receive them. Thank you. Looking forward to your coming. Best regards, Shoespie team

By Shoespie R.,
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Question:

How can i get a full refund for the shoes i order

Answer:

Dear customers, Thanks for your message, and we are glad to hear your voice, which will make our website better. Could you please tell me your order number so that we can solve your problems as soon as possible? If you have any problem or suggestions, please feel free to send emails to our mailbox: reviews@shoespie.com. Thanks for sharing your experience with us! Best regards!

By Shoespie R.,
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Question:

Answer:

Hi, thanks for your question to us and we're so happy to help you. Our company is located in China. If you want to make order on our website, just feel free to do that and we'll do our best to serve you. Thank you. Best regards, Shoespie team

By Shoespie R.,
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Question:

Hello i place an order over a month and i haven't received anything

Answer:

Hello, Thanks for your question here. Could you please tell us your id number so that we can help you soon? Thank you. Best regards, Shoespie team

By Shoespie R.,
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Typical questions asked:
  • How long does shipping take?
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  • Where is the company located?
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