ShoesPie has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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ShoesPie

How would you rate ShoesPie?
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Japan
2 reviews
1 helpful vote
Follow Vincent P.
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I'm always weary of shopping online. Especially for things as important as bridesmaid dresses. Things can go wrong, or you can change your mind, but this company and the supervisors are so willing to help. They will not stop until their customers are satisfied. I am very impressed with this company. They take care of their customers.

Date of experience: January 3, 2015
Greece
1 review
1 helpful vote
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Recommended seller
April 17, 2016

I never have had a problem with Shoespie, even when ordering during the holiday season. They make buying and returns very easy and they always meet shipping expectations. I will of course be a return customer.

Date of experience: April 13, 2016
California
2 reviews
6 helpful votes
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Today my new boots arrived. I wanted to let you know they are fantastic and warm. The quality is second to none and your prompt delivery was really appreciated. I have told everyone at the office about your website. "

Date of experience: December 1, 2014
Singapore
1 review
2 helpful votes
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Continue to impress
March 25, 2016

Every time I have a reason to interact with shoespie they impress me. Their customer service is exceptional. They go out of their way to make sure that you have the best experience possible. I always receive my orders on time, never a problem returning an item. I wish more companies valued their customers as much as shoespie does.

Date of experience: March 21, 2016
BA
1 review
1 helpful vote
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My new pinkies
March 10, 2016

I am so in love with shoe. It is just as on the picture. Its true to size i ordered Europe 39 and am a us 7-8. Its a lil bit high for me but i will just figure it out:-) thank you ShoesPie very fast delivery.

Date of experience: March 7, 2016
Netherlands
1 review
2 helpful votes
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Love
March 27, 2016

I had a really good experience with shoespie. I ordered some boots! They fit perfect and are exactly what I expected. I read some reviews that people think they have gotten used shoes in my case that didn't happen they were brand new. Also the shipping was awesome. Nordstrom has always been the best shipping in my opinion but shoespie was just as good and on top of it getting here fast it was free and living in Alaska I don't get a lot of free shipping.

Date of experience: March 23, 2016
Germany
1 review
2 helpful votes
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It's really a wonderful experience. I have never found a store that is quick and efficient like shoespie.com. My sister has big feet and she had searched for her wedding shoes everywhere but in vain. When I introduced her to shoespie, she found a variety of her size. She bought Elegant White Lace Beading Wedding Shoes, they are unique and lovely. Thank you shoespie.

Date of experience: July 14, 2014
GB
1 review
3 helpful votes
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Bad bad bad
March 31, 2015

9 weeks since ordering and paying and get told my shoes are being made for me. Do they really think we are that stupid that every pair they sell are made to order. Asked for refund and got told can't be done as they are in manufacture. Said i would have to speak to manager but she was in bed and can't come to the phone. Stinks of a con and after reading reviews on here i doubt i will ever see shoes or my money again. I'm even wondering if the good reviews on here are fake as many of the good reviews have never commented on any other business so why would you come to site jabber just to leave a review for a company you are totally happy with. Thats smells to me

Date of experience: March 31, 2015
Shoespie R. ShoesPie Rep
over a year old

Hello Wayne,
Our customer service always reply to the emails within 24 hrs, and our leader will check the emails every day before going off duty. Because of time difference, you may not find our customer service during our break, but most time, we are on live chart. So, you can contact our cuistomer service as usual.
Could you please tell me your order number? We will check your order with your order number and solve the problems.
There is another posibility, you may send email to the wrong emailbox. Our customer service email: service@shoespie.com.
Thanks for your review!

Best regards!
Shoespie team

BA
1 review
1 helpful vote
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Customer service!
November 20, 2015

I purchased a pair of boots in October, but it didn't arrive 10 days later. So i emailed them and the customer service is very helpful. They helped me check the parcel and found it already arrived to the local post office. And then, they helped me know more information on that boots. Finally, I received it and it looked just as the picture. Really thanks for Shoespie!

Date of experience: November 17, 2015
Canada
1 review
11 helpful votes
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WANKERS!
April 27, 2015

I ordered boots in Jan, finally got them in March... they looked nothing like the ones I ordered - in fact I think they take so long because they copy each order... but wrong leather, wrong laces, wrong look and feel generally! Then I disputed it, and I had to send them back to China at a cost of $49! Still haven't got my refund... Don't use these people!

Date of experience: April 27, 2015
Shoespie R. ShoesPie Rep
over a year old

Dear Cathi,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can contact you to solve your problems as soon as possible.

Thanks & Best regards!
Shoespie team

Iceland
1 review
1 helpful vote
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Fantastic Store
January 11, 2016

This store has all kinds of wonderful shoes, all low priced. Free shipping is great, too, making it worthwhile shopping online. I just got my shoes from them today, having ordered them just a few days ago. Fantastic store.

Date of experience: January 7, 2016
Michigan
1 review
0 helpful votes
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Don't buy from this company. U will get ripped off your money. I have been waiting over 40 days for refund. And or items. Don't buy. Pass this on for the world to see. To every single website thanks

Date of experience: April 6, 2023
BA
3 reviews
2 helpful votes
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Very satisfied
January 11, 2016

I'm very picky when it comes to footwear
All my friends ordered over the internet, so I tried to order a pair of shoes for yourself. I was very surprised how much they are comfortable, high quality and beautiful.
I recommend that you order and you

Date of experience: January 8, 2016
Canada
2 reviews
21 helpful votes
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I have seen a commercial for an atractive price for the crab legs. I placed an order of course with credit card. At the same time I requested a tracking number. I never get reply to my E-mail. I resend it but with the same result. Then I started investigation. There are hundreds of complaints. It suppose to be shoe company but they are seling crab legs? Apparently the crab legs suppose to be shipped from Hong Kong - I did not know!. Of course the legs never arrived. Naturally I got my money back from my credit company. But what I get for all my waisted time? Dont' try to buy anything from this company those are only fraudsters.

Date of experience: March 5, 2023
California
1 review
2 helpful votes
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" I just received my beautiful shoes and I just want to thank for an excellent delivery! I must say that I, at first was a little bit sceptical that the shoes would actually arrive to me without any problems or radical delays. But you certainly proved me wrong! Thanks again! "

Date of experience: December 15, 2014
Michigan
1 review
14 helpful votes
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Grand Rapids Customer
October 17, 2015

I have paid over $100 for a pair of shoes and $25 for expedited services and I'm still waiting. I HATE that I ordered my shoes for an event online. I'll never shop with this company again. Didn't notice you can't call them until I needed to. Still awaiting an email response.

Date of experience: October 14, 2015
Shoespie R. ShoesPie Rep
over a year old

Thank you for shopping at Shoespie.com and also show our great apologies that we didn't meet your expectations. In terms of your problem, our workers of customers' service are dealing with it. Please be patient and we will solve it as soon as possible. Thanks for your cooperations.

Best regards,
Shoespie Team

BA
1 review
2 helpful votes
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Loving their site
November 29, 2015

I have ordered from this site several times. I have only ever had one issue which they handled professionally and quickly. Their shoes are a great price and quality.My family really like this shoes. My mom always let me buy a new. I will order from them later on.

Date of experience: November 26, 2015
Indiana
1 review
12 helpful votes
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BUYER BEWARE
March 17, 2016

Today is April 15,2016 and still only empty broken promises from Shoe Pie. They have ignored my requests for a refund. Shoe Pie is a THIEF! Anytime you take someone's money for merchandise and you have both, that's theft! I ordered in February, paid $570+ and have nothing! Do not under any circumstances order from them. I recommend 6 pm.com

Date of experience: March 14, 2016
Shoespie R. ShoesPie Rep
over a year old

Dear friend,
Thanks for your review here and could you please send us your correct order number so that we can solve your problem as soon as possible?

Best regards,
Shoespie team

Florida
1 review
12 helpful votes
Follow Asia W.
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DO NOT Purchase any shoes from shoespie.com. I purchased a shoe and the shoes they sent was completely different from what they advertised on their website. Now I am emailing them to get a return address so I can get a refund, and it has been weeks and no one has responded. The other reviews from this site are from fake accounts. Find reviews from other sites and you ill see that they should be band from selling shoes in the US

Date of experience: July 26, 2014
Croatia
2 reviews
1 helpful vote
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I love Shoespie!
January 16, 2016

I have always had great experiences when purchasing from shoespie. All of my orders are typically better than what I expect. On some rare occasions when the shoes are not as I believed they would be, the return process has always been easy and timely. I have been a faithful customer since 2014 and will continue to be as long as they keep up the good work!

Date of experience: January 13, 2016

Overview

ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShoesPie most frequently mention customer service, order number and full refund. ShoesPie ranks 22nd among Shoes sites.

service
112
value
123
shipping
109
returns
82
quality
115
+27