business logo of Shoedazzle

ShoedazzleReviews 8,177

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
grey star
grey star
grey star
grey star
grey star

Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

returns
229
This company does not typically respond to reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Diana S.
Unfollow Diana S.
Share Review
Report Review

Very slow delivery
April 21, 2023

I loved picking my purchases but the delivery time is the longest of any of my shoe clubs. I look forward to my purchases arriving

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Diana,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Kansas
1 review
0 helpful votes
Follow Dena Q.
Unfollow Dena Q.
Share Review
Report Review

Still waiting
April 21, 2023

Ordered shoes I'm plenty of time for my daughter'a prom. Well prom is tomorrow and still no shoes. Disappointed

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Dena,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Massachusetts
1 review
0 helpful votes
Follow Patricia L.
Unfollow Patricia L.
Share Review
Report Review

Unhappy
April 21, 2023

Was very unsatisfied only the sneakers fit. The other items didn't even come close.

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Patricia,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the fit of our sneakers. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Ohio
1 review
0 helpful votes
Follow Bee O.
Unfollow Bee O.
Share Review
Report Review

Buen servicio
April 21, 2023

El pedido llegó rápido y los zapatos me encantaron, son cómodos y bellos!

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hola Bee,

¡Gracias por tomarse el tiempo para compartir su increíble evaluación! ¡Nos alegra que estés disfrutando de tus zapatos! Siempre nos esforzamos por brindarles a nuestros valiosos miembros los mejores estilos y ajustes. Vuelva y visítenos pronto. ¡Tenga un dia fabuloso!

Atentamente,
Chad

North Carolina
2 reviews
0 helpful votes
Follow Shannon I.
Unfollow Shannon I.
Share Review
Report Review

Beautiful
April 21, 2023

The quality of shoes are amazing. I was shocked at how beautiful they really are. I highly recommend this sight

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Shannon,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

New York
1 review
0 helpful votes
Follow Linda X.
Unfollow Linda X.
Share Review
Report Review

I am so happy with every purchase I made with shoedazzle either for me or for my daughter

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Linda,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

New Jersey
1 review
0 helpful votes
Follow Leah I.
Unfollow Leah I.
Share Review
Report Review

Chain Broke
April 21, 2023

Unfortunately, the chain on the shoe immediately broke off.

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Leah,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Hawaii
1 review
0 helpful votes
Follow Kalisi G.
Unfollow Kalisi G.
Share Review
Report Review

Amazing Just Simply Amazing
April 21, 2023

Wonderful purchase and just amazing deals. I absolutely recommend shopping with shoe dazzle.

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Kalisi,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Alabama
1 review
0 helpful votes
Follow Euphemia Z.
Unfollow Euphemia Z.
Share Review
Report Review

Gorgeous
April 21, 2023

I love the bootie so much. Looks so good on me. Keep up the good work. You guys are the best

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Euphemia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your bootie! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Georgia
1 review
0 helpful votes
Follow Angelique F.
Unfollow Angelique F.
Share Review
Report Review

Great customer service
April 21, 2023

Called and was confused about how to return a item was helped by a friendly and most helpful individual

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Angelique,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Canada
1 review
0 helpful votes
Follow Tare S.
Unfollow Tare S.
Share Review
Report Review

Shoes
April 21, 2023

My shoes are so beautiful and comfy. I will always recommend shoe dazzle

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Tare,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

California
1 review
0 helpful votes
Follow Yetunde V.
Unfollow Yetunde V.
Share Review
Report Review

Satisfactory
April 21, 2023

It's delivered earlier than expected. And I got my correct size.

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Yetunde,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Pennsylvania
1 review
0 helpful votes
Follow Stephanie V.
Unfollow Stephanie V.
Share Review
Report Review

I have never had a bad experience in four years as being a member. For the first time I had to exchange and return items. The problem came when I only received 2 exchanges back. I was charged for four pair of the same show and never received any credit for them even though I returned the 2 pair that arrived in the mail. Seriously considering cancelling my membership and that makes me sad. I tried to reach out to customer service and emailed the provided email address about this situation but still no response or credits returned

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Stephanie,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with your return and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Iowa
1 review
0 helpful votes
Follow Mercy L.
Unfollow Mercy L.
Share Review
Report Review

Quick delivery
April 21, 2023

Very good shoes came as seen on description and just fitted for my size. VIP gat three pairs of shoes for a very good deal.

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Mercy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
Follow Lakeisha V.
Unfollow Lakeisha V.
Share Review
Report Review

Love what I got
April 21, 2023

Not happy about the vip charging if you don't skip the month...

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Lakeisha,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
Follow Jessie F.
Unfollow Jessie F.
Share Review
Report Review

Amazing!
April 21, 2023

Obsessed with my most recent order! Everything fit perfectly and was even better looking in person

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Jessie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
Follow Boluwatife S.
Unfollow Boluwatife S.
Share Review
Report Review

Excellent
April 21, 2023

It was so good and fast
My issue was solved in a minute

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Boluwatife,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Maryland
1 review
0 helpful votes
Follow Denise C.
Unfollow Denise C.
Share Review
Report Review

Happy Feet!
April 21, 2023

I really love the shoes and the fact that I was able to purchase them at a discount being a VIP member made it even better. The shoe fit perfectly and having a large foot makes it difficult for me to find the style of shoe in my size. Each time I purchase a shoe it turns out to be the right choice.

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Denise,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
Follow Linds I.
Unfollow Linds I.
Share Review
Report Review

Always a Great Product
April 21, 2023

Fast shipping again! Love the products and it's my go to place for high boots for my motorcycle.

Let's also mention the price is fantastic and quality is great. I've bought $600 boots from another brand that didn't last as long lol

Date of experience: April 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Linds,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Georgia
1 review
0 helpful votes
Follow Kimberly V.
Unfollow Kimberly V.
Share Review
Report Review

Back to the Heels!
April 20, 2023

It was great to be back on SD! My experience was great and I love all of my new shoes! Can't wait for my next shopping spree!

Date of experience: April 20, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Kimberly,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia