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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I love both pair. They came right on time and ordering was easy.
Shopping is easy, selection has variety, shoes were shipped in a weeks time.
Hello Cheryl,
Thank you for the kind words that you said about our style selections and delivery. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!
Best,
Bonnie
Hello Yasmin,
We appreciate your awesome review about the website, the merchandise, and our return policy. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
There was an exception on my package for a week. I kept sending the courier messages but it never changed.
Hello Maleka,
Thanks for writing a review! We value your opinion, and we appreciate you taking the time to share your feedback about the delivery of your package. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
Adorable sandels and they go with everything! They are so cute and sparkly! You can not wrong with the price too!
Hello Carolyn,
We are glad to hear about your amazing feedback regarding the merchandise and the pricing! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
Love the shoes and how quick I received them! Great service!
Hello Shawnlicia,
It’s great to read your feedback about the merchandise and the delivery. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
3rd time repurchasing this style and I still love the shoe. It's comfortable to wear 8 hours at work or for date night. I get loads of compliments. No complaints. Crafted very nicely.
Hello Melanie,
What an awesome review! We are grateful to hear your honest feedback about the merchandise. Members like you always inspire us to do our best. Thank you, and we value you!
Best,
Bonnie
Excellent customer service. I was delighted with the extras placed in my package.
Hello Marian,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
It's fine I bought three pairs of shoes two of them fit just fine. The third one needs to be sent back. How do I go about sending back a pair of your shoes for a refund
Hello Catherine,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with one of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It's so hard finding a size 12 wide width. It's the whole reason I joined Shoedazzle VIP program
Thinking of terminating members
Hello Marnie,
Thank you for taking the time to leave a review. We are very sad to know that you are not pleased with our availability and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Hello Dana,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I think this is the first time in 3 years I got a pair of shoes that I didn't like. My overall experience was great but the sneakers I ordered weren't what I expected. Too big and wide and made my feet look weird. Better luck next order.
Hello Bailey,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our sneakers. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love it. Took me a minute to figure out how to wear it...LOL, but once I did, I really liked it.
Hello Stephen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your dress! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Got them a size bigger so they'd be a bit more comfortable! I'm in love with them!
Hello Bridget,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Shipping was very fast! The service was great. Overall out of all my orders this one came the fastest.
Hello Paris,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Orders came just as I expected just one thing that I didn't order that came and I don't have time to send it back so I guess I'll just give it away
Hello Coleen,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Always beautiful and on time. I love how they have all type of styles. Love it
Hello Yanira,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Ive ordered 4 pair of shoes off of shoedazzle. The first time buyer discount was perfect. All of the shoes look good, nice quality. BUT I have not worn any of the shoes outside of the house so I can't attest to the comfort.
Hello Renee,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I couldn't get all the shoes I wanted and had to go out of my way to call customer service to place the order which caused me to miss out on a sale
Hello Heidy,
Thank you for taking the time to leave a review. We apologize if you experienced some website technical difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best regards,
Chad
Great customer service
Fast shipping
Great products
Hello Nicole,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tamia,
Wow! Thanks for sharing a review about the merchandise and delivery! We are truly grateful to you for choosing to do business with us! Hope to hear more from you in the future!
Best,
Bonnie