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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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My order is currently a week late, no one seems to be able to give me answers and when I talk to customer service they either never call back, you sit on hold for 30 minutes, or they just tell me to wait another 24-48 hours and see what happens. This is getting ridiculous.
Yes usual shoe dazol doesn't fail to make me happy my latest purchase for 2 pairs of boots are fantastic and they fit great.
Hello Serina,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
The only thing is that when you have member credits accumulated.they don't let you stack them for one purchase. Other than that I enjoy the experience
Hello Mariel,
Thank you for the great feedback regarding our member credit! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day!
Best,
Lia
I like that there is new styles. But it would be nice to see some throw back styles. It would also be nice if shipping was faster.
Hello Oliver,
We appreciate the feedback you shared regarding the styles of our products and our shipping policy. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
The rhinestones are already falling off of the grey shoes and the bottoms are a foam material. I wish they would specify if the soles were rubber or not, this foam stuff wears down so quickly. I needed them for work, so I'm keeping them. The bulky heel shoe I think I'm going to return, it's just too much heel. The pictures didn't really show how awkward they are
Hello Sarah,
We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I am enjoying my shoes and get a lot of compliments
Hello Geraldine,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
All my shoes fit and I like them. I will be ordering again.
Hello Jammye,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Well Please and satisfied with the Product, the timely manner shipped and received also the easy way to Purchasing shoe and enjoy the style and comfortability in them!, even the credits given!. Thank you.!
Hello Fiona,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Received item as informed, product was exactly how it appeared. I have no regrets.
Hello Karliss,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The shoes were all very nice and fit well Some of the clothes were excellent but not all of them were.
Hello Shirley,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The service was fast and all items were exactly to my liking.
Hello Sophia,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I loved ordering the products from Shoe Dazzle. They were great with pricing and promotions to attract their customers. So, when it became an issue with their new computer program to hault customers with multiple account it was crazy. At the end of the day I thought it was more important to sell and make money. But, since this is not as important to do this, there should have been a better method used to fix this. I've been with the company for years and had several accounts delivery coming to my address. All of these were not for me yet my address was used. I lost access to my primary account this way and orders canceled without knowledge. Bad way to conduct business
Hello Carolyn,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with your account. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Honestly, ai purchased this same pair last Summer for work.They lasted the ENTIRE Summer, being worn nearly every single day. So when I needed summer shoes? I got them again. Only, in Black this time instead of blue. I love them.
Hello Candace,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Great! Timely! Received in great condition and looks exactly as pictured!
Hello Tami,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have a very narrow foot but even what I received was just ridiculous. Not worth returning and will be trashed. Shoedazzle & just fab's quality has really gone down.
Hello Deborah,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I love unique shoes and when I lived in the city I used to go to a store that o could find unique stuff. Now that I have Shoedazzle I find really cool shoes and boots right from my own home.
Hello Susan,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My order ended up costing me over 100$ more than stated as it stayed with the American currency or didn't end up giving me the vip prices I'm not sure which..
Hello Melysa,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Items arrived on time and were nicely packaged. The shoes themselves were poor quality and ill fitting. They were very uncomfortable after a short distance. In the future i will pay more for better quality. Also if a customer has multiple credits they should be able to use them together. After all it is real money that you took every month and if i had multiple gift cards i would be able to use them together at any other store.
Hello Tiarrah,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and credit system. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Every experience I have had has been met with people who are ready willing and able to assist to ensure that I am satisfied and it's very much appreciated!
Hello La'Quinta,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Although I love the shoes,, boots, & clothing but the website contains way too many commercials. I realize that is why they can sell apparel at such a low cost, but it's irritating especially when you go to purchase something and the screen changes to a commercial or ad. That is my biggest complaint. But i still love the beautiful boots, shoes etc….
Hello Laurene,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our website. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best regards,
Chad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shelby,
We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia