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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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There was no attempt by Purolator to deliver my purchase to the provided address. I had to go pick it up myself.
I love shoe dazzle. They have way more than just shoes. The shipping is always quick and everything is always nice, and TTS.
Hello Tara,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
By time you receive and open there is no time to even exchange or get credits for wrong sizes etc
Hello Gloria,
Thanks for writing a review about the merchandise and your experience! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
The shoes were very pretty. And were sent in a timely manner! I will recommend your company.to my friends!
Hello Mary,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I love the selection and variety, however, my shopping on shoedazzle and justfab feels rushed because things only stay in your bag for 30 min so when Im still perusing I lose items and sometimes cant find them again!
Hello Chicarra,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Your feedback about our delas/promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Easy to buy- easy to exchange great inventory- cute styles
Hello Kathleen,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The products are always fashionable and great quality. Fast service and delivery!
Hello Tia,
We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the quality of our products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I love the shoes I purchased. I wear a size 10 shoe and these are true to size.
Hello Lura,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love my new shoes. They are very comfortable and worth the buy.
Hello Desirae,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
I have been a customer since 2011 with shoedazzle, and so far I have not regretted I stayed with them. I love their shoes especially when they're on sale.
Hello Jeanne,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Order came in 6 days! Git was perfect. The shoe was even more beautiful than the pictures!
Hello Aundrea,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Great customer service with quality products for affordable price
Hello Annettia,
Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!
Best,
Lia
Love the shoes i got. Looks exactly like the picture. Fast shipping.
The only issue is they're a little bit to big. And I ordered my regular size.
Hello Michael,
We appreciate the feedback you shared regarding the fit of the item that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Never had a bad experience. The shipping is always on time
Hello Jazmin,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
My experience is always good. I've been shopping Shoe Dazzle for years and just recently starting wearing the clothes. I've not been disappointed thus far.
Hello Ange,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I put my shoe on and the strap broke right away. I barely stretched it and now the won't work
Hello Anitra,
We are sorry to hear that you were not satisfied with the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Nice experience
Shipping fast and the shoes are Nice.
I love them.
Hello Guerdie,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
They have great selections and affordable prices. I always find more than one item I would like to purchase.
Hello Ashley,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Received a mixture of items together, some just fab, some shoe dazzle. Which is pretty weird. I have both accounts, and they accumulate credits separately but fill orders from both brands. I think they are doing a little too much. Either combine the companies or keep them separate.
Hello Michelle,
Thank you for writing a review regarding the prices and the quality of our products. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Shoes looks the same as on site. I received my items a week later after ordering. Great customer service.
Hello Ayanna,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Esther,
Thanks for writing a review about the delivery of your purchase! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie