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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Every time I order my packages arrived right on time I love to order from you guys! Thanks
Both my sisters had birthdays last week. Their gifts got here quick and both loved them. I knew they would since I have those same items.
Hello Paula,
Wow! Thank you for the great feedback about the merchandise and the delivery! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Have a great day!
Best,
Bonnie
The main handbag zipper partly broken. I was expecting more space inside the bag. Nowhere to put my keys and cellphone. Only one little zipper area inside.
Hello Pauline,
Thanks for writing a review! We value your opinion, and we appreciate you taking the time to share your feedback about the merchandise. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
I love these shoes so much! They are quite comfortable and easy to walk in and make me very tall. They aren't as shiny as they seem like in the online photo but they are still cute. Make sure to buy a half size down. I wear a size 6 but bought a 5.5 and they fit perfectly.
Hello Kristin,
We are glad to hear about your amazing feedback regarding the merchandise and the fit! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
These boots are so comfortable I've bought 3 pairs and yes I recommend to everyone. Yes I will buy more...
Hello Lorna,
It’s great to read your feedback about merchandise. We appreciate you taking the time to share your wonderful experience. We aim to provide the best service for every member! Have a good day!
Best,
Bonnie
And they try to charge me $50 monthly. For poor quality merchandise
Hello Adeshola,
Thank you for writing a review about the merchandise and the membership. We value your feedback, and we appreciate you sharing your experience. Our Member Services will email you right away to help you further.
Best,
Bonnie
The order process was quick and not complicated. Also, they had exactly what I was looking for.
Hello Saconya,
Thank you for the nice words that you said about your order and the merchandise. We truly appreciate reviews like these, which make us want to improve our products and services even more! Enjoy your day!
Best,
Bonnie
Their only response was oh I can't do anything you need to call the shipper yourslf. Then the shipper said I had to call the merchant. I only received a refund because I called back and suggested that's what they do or resend the item which by the time I got through with all the phone calls of them. The item I wanted was out of stock what they should've did in the first place was offered to re-ship the item since it was their error.
Hello Kathy,
We regret hearing about your experience, and we appreciate you sharing this review about our Member Services Team. We value your honest feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
Received a message stating they were delivered a came home and the packages weren't there
Hello Vashunda,
Thank you for writing a review about your order. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
They sent my package to a previous address I had lived at years ago. It wasn't set as my default. And I paid via PayPal which also has my current address set ad default. So something must have happened on their end. When I contacted them about this, they basically said oh well and that they would not do anything. No refund, no credit, no replacement order. I was just out of money and 3 pairs of shoes. So I canceled my VIP membership and will not ever use again.
Hello Lindsay,
We appreciate you taking the time to share your feedback about your order and your experience. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
The shoe said side width and it was narrow! Therefore wasted money.
Hello Kailey,
Thank you for sharing your feedback about the merchandise and the fit. We hear you, and we strive to provide the best for our members. Our Member Services team will reach out to you via email shortly to assist you further.
Best,
Bonnie
I ordered a package with some many things and it arrived open and one pair of heels and one pair of shoes missing
Hello Romina,
Thank you for writing a review about the merchandise. We value your feedback, and we appreciate you sharing your experience. Our Member Services will email you right away to help you further.
Best,
Bonnie
Perfect I always love ll the shoes I order. I always receive many compliments.
Hello Monica,
Amazing feedback! We are glad to hear about your positive review of our merchandise. It was really a pleasure doing business with you! Have a good one!
Best,
Bonnie
Both shoes are beautiful but the second box and shoe smells so heavily of smoke. I don't think I can wear the shoes without getting nauseous
Hello Nadia,
We appreciate you taking the time to share your feedback about the merchandise. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
Did not like the shoes once I got them but not going to send them back so oh well
Hello Patricia,
Thank you for your honest feedback about the merchandise. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.
Best,
Bonnie
I love love love ne some Shoedazzle!
I've never had a bad experience with this site. I love that l never see anybody with MY shoes.and l'm ALWAYS the talk of the group. Who needs the mall when l can get my shoes from y'all!
Hello Beverley,
Wow! Thank you for the great feedback about the merchandise and for sharing your positive experience! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Enjoy your day!
Best,
Bonnie
I ordered a size 8 and received a size 10. The size on the shoe that I received was a US size 10/UK size 8.
Hello Krystal,
Thank you for writing a review about the merchandise and the fit. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
Got my shoes in the mail and they were not true to size the part that holds my toes in was way too loose I could slip my foot out which is a major safety hazard.
Hello Kayla,
We appreciate you taking the time to share your feedback about the merchandise and the fit. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
The shoes were even better looking in real life than in the picture. They arrived on time and in good shape
Hello Charlie,
We are glad to hear about your amazing feedback regarding the merchandise and our delivery! We appreciate you taking the time to share your experience with others. Have a good one!
Best,
Bonnie
Great site super easy! Don't change a thing!Super fast! Love it!
Hello Kimberley,
It’s great to read your feedback about the website. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jennifer,
We always strive for 100% member satisfaction, so we are so happy to hear that you are loving your purchase! Thank you for taking the time to leave a review about the merchandise and the delivery. Hope to hear more from you in the future!
Best,
Bonnie