business logo of Shoedazzle

ShoedazzleReviews 8,177

3.2

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Canada
1 review
0 helpful votes
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Payment options
May 18, 2023

I used to be able to use a visa gift card or PayPal to make purchases, now credit card is the only option. I've ordered less due to this

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Cheryl,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Your feedback about our payment options is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Michigan
2 reviews
0 helpful votes
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Return labels
May 18, 2023

I think shoedazzel should send in peoples purchases a return label for return if any should need to be returned some if not most people dont have easy access to a printer to be able to print off a return label

Date of experience: May 18, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Jennifer,

Thanks for sending your review! Your feedback about our return/exchange policy is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Canada
2 reviews
0 helpful votes
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Stylen shoes
May 18, 2023

Excellent value quick shipping time, got a compliment first time I wore

Date of experience: May 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Jeanette,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

District of Columbia
1 review
0 helpful votes
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Awesome experience
May 18, 2023

I have been using sjoedaxxle for over 8 years. This last experience was amazing. Delivery was on time and I needed it to be for my trip. Package was securely packed and protected. Everything was just perfect

Date of experience: May 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Katian,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Florida
1 review
0 helpful votes
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Always well made and comfortable. Trends come and go. The price points make it easy to stay trendy without breaking the bank.

Date of experience: May 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Carolyn,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Texas
1 review
0 helpful votes
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Fan #1 of Shoedazzle
May 17, 2023

It's always a pleasure to buy in Shoedazzle. The shoes are gorgeous and beautiful.

Date of experience: May 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Maria,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Canada
2 reviews
0 helpful votes
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Someone dropped the Ball!
May 17, 2023

Ordered on May 10th.shipping label created a week ago.seems that my package has still not been picked ip yet by the courier.mm why didnt Shoedazzle call them? Its been almost a week now. I wanted it before thus weekend for a function im going to.Not Happy. I usually get my packages within a week.Someone dropped the ball!

Date of experience: May 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Charmaine,

It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

North Carolina
2 reviews
0 helpful votes
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I love it! I miss the more elegant dresses I've seen in the past, but the shoes are comfortable, typically true to size, and hold up over time.

Only one pair didn't, and we were quickly offered a replacement pair. Only one had a slightly too long strap.

Date of experience: May 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Chrissie,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

California
1 review
0 helpful votes
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No update on order
May 17, 2023

I have not heard any information on my order, or tracking for the order

Date of experience: May 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Debra,

We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!

Best,
Lia

New York
1 review
0 helpful votes
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Automatic deduction no notice
May 17, 2023

Shoedazzle takes money from your account monthly without a reminder or notice to skip the month prior.

Date of experience: May 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Raquel,

We regretfully note that we received your feedback regarding the VIP membership. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Alabama
1 review
0 helpful votes
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AMAZING!
May 17, 2023

I love this company. Shoes are super cute! You have to understand how they fit first if you have wide feet.

Date of experience: May 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Whitney,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

California
1 review
0 helpful votes
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4 Stars
May 17, 2023

Good subscription but always forget to skip the month.

Date of experience: May 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Ramona,

We appreciate the feedback you shared regarding the VIP membership. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Colorado
1 review
0 helpful votes
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Gets here quick
May 17, 2023

Always super cute and super fast. Great variety and the prices are

Date of experience: May 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Heather,

We are glad that you are satisfied with the item you purchased. Thank you for taking the time to leave a review about the delivery, the merchandise selections, and the pricing. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us!

Best,
Bonnie

Canada
1 review
0 helpful votes
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The place to shop
May 17, 2023

I was so surprise how fast i got the stuff that i purchase i was very satisfied and will buy again.

Date of experience: May 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Hyacinth,

Thank you for the great feedback about the merchandise and our delivery! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at ShoeDazzle! Have a great day ahead!

Best,
Bonnie

California
1 review
0 helpful votes
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Not received
May 17, 2023

I got a email saying my order was returned. I tried to contact customer service and I just couldn't get ahold of anyone

Date of experience: May 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Brandy,

Thank you for leaving a review about your order. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Texas
1 review
0 helpful votes
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Great experience
May 17, 2023

I loved all of my shoes and they got here pretty fast

Date of experience: May 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Latere,

We appreciate your awesome review of the merchandise and our delivery. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Colorado
2 reviews
0 helpful votes
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Great Shoes
May 17, 2023

Love the shoes. I really enjoy Shoedazzle. Very easy to order and the deliveries are pretty quick. This last delivery was super fast and the shoes are beautiful.

Date of experience: May 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Berta,

We are glad to hear about your amazing feedback regarding the merchandise and our delivery! We appreciate you taking the time to share your experience with others. Have a great day!

Best,
Bonnie

Florida
1 review
0 helpful votes
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Shoes
May 17, 2023

Easy shopping and shoes fit to size. I will continue to buy.

Date of experience: May 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Marlene,

It’s great to read your feedback about the merchandise and the fit. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

Minnesota
1 review
0 helpful votes
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Shoes
May 17, 2023

My boots came in the wrong color. I ordered black and got cream

Date of experience: May 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Chrissy,

We appreciate you taking the time to share your feedback about your order. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

New York
1 review
0 helpful votes
Follow Carolina C.
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I loved all of the shoes. The website is amazing easy to purchase from. They gave me a great discount.

Date of experience: May 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Carolina,

Awesome! Thank you for the kind words that you said about the merchandise, the promotion, and our website. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have an amazing day!

Best,
Bonnie